The Effect of Timing and Frequency of Push Notifications on Usage of a Smartphone-Based Stress Management Intervention: An Exploratory Trial.

Push notifications offer a promising strategy for enhancing engagement with smartphone-based health interventions. Intelligent sensor-driven machine learning models may improve the timeliness of notifications by adapting delivery to a user's current context (e.g. location). This exploratory mix...

Full description

Bibliographic Details
Main Authors: Leanne G Morrison, Charlie Hargood, Veljko Pejovic, Adam W A Geraghty, Scott Lloyd, Natalie Goodman, Danius T Michaelides, Anna Weston, Mirco Musolesi, Mark J Weal, Lucy Yardley
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2017-01-01
Series:PLoS ONE
Online Access:http://europepmc.org/articles/PMC5207732?pdf=render
_version_ 1819083305838968832
author Leanne G Morrison
Charlie Hargood
Veljko Pejovic
Adam W A Geraghty
Scott Lloyd
Natalie Goodman
Danius T Michaelides
Anna Weston
Mirco Musolesi
Mark J Weal
Lucy Yardley
author_facet Leanne G Morrison
Charlie Hargood
Veljko Pejovic
Adam W A Geraghty
Scott Lloyd
Natalie Goodman
Danius T Michaelides
Anna Weston
Mirco Musolesi
Mark J Weal
Lucy Yardley
author_sort Leanne G Morrison
collection DOAJ
description Push notifications offer a promising strategy for enhancing engagement with smartphone-based health interventions. Intelligent sensor-driven machine learning models may improve the timeliness of notifications by adapting delivery to a user's current context (e.g. location). This exploratory mixed-methods study examined the potential impact of timing and frequency on notification response and usage of Healthy Mind, a smartphone-based stress management intervention. 77 participants were randomised to use one of three versions of Healthy Mind that provided: intelligent notifications; daily notifications within pre-defined time frames; or occasional notifications within pre-defined time frames. Notification response and Healthy Mind usage were automatically recorded. Telephone interviews explored participants' experiences of using Healthy Mind. Participants in the intelligent and daily conditions viewed (d = .47, .44 respectively) and actioned (d = .50, .43 respectively) more notifications compared to the occasional group. Notification group had no meaningful effects on percentage of notifications viewed or usage of Healthy Mind. No meaningful differences were indicated between the intelligent and non-intelligent groups. Our findings suggest that frequent notifications may encourage greater exposure to intervention content without deterring engagement, but adaptive tailoring of notification timing does not always enhance their use. Hypotheses generated from this study require testing in future work.ISRCTN67177737.
first_indexed 2024-12-21T20:30:28Z
format Article
id doaj.art-83b8f178eed84eeea1bd4b2a00aa09ba
institution Directory Open Access Journal
issn 1932-6203
language English
last_indexed 2024-12-21T20:30:28Z
publishDate 2017-01-01
publisher Public Library of Science (PLoS)
record_format Article
series PLoS ONE
spelling doaj.art-83b8f178eed84eeea1bd4b2a00aa09ba2022-12-21T18:51:13ZengPublic Library of Science (PLoS)PLoS ONE1932-62032017-01-01121e016916210.1371/journal.pone.0169162The Effect of Timing and Frequency of Push Notifications on Usage of a Smartphone-Based Stress Management Intervention: An Exploratory Trial.Leanne G MorrisonCharlie HargoodVeljko PejovicAdam W A GeraghtyScott LloydNatalie GoodmanDanius T MichaelidesAnna WestonMirco MusolesiMark J WealLucy YardleyPush notifications offer a promising strategy for enhancing engagement with smartphone-based health interventions. Intelligent sensor-driven machine learning models may improve the timeliness of notifications by adapting delivery to a user's current context (e.g. location). This exploratory mixed-methods study examined the potential impact of timing and frequency on notification response and usage of Healthy Mind, a smartphone-based stress management intervention. 77 participants were randomised to use one of three versions of Healthy Mind that provided: intelligent notifications; daily notifications within pre-defined time frames; or occasional notifications within pre-defined time frames. Notification response and Healthy Mind usage were automatically recorded. Telephone interviews explored participants' experiences of using Healthy Mind. Participants in the intelligent and daily conditions viewed (d = .47, .44 respectively) and actioned (d = .50, .43 respectively) more notifications compared to the occasional group. Notification group had no meaningful effects on percentage of notifications viewed or usage of Healthy Mind. No meaningful differences were indicated between the intelligent and non-intelligent groups. Our findings suggest that frequent notifications may encourage greater exposure to intervention content without deterring engagement, but adaptive tailoring of notification timing does not always enhance their use. Hypotheses generated from this study require testing in future work.ISRCTN67177737.http://europepmc.org/articles/PMC5207732?pdf=render
spellingShingle Leanne G Morrison
Charlie Hargood
Veljko Pejovic
Adam W A Geraghty
Scott Lloyd
Natalie Goodman
Danius T Michaelides
Anna Weston
Mirco Musolesi
Mark J Weal
Lucy Yardley
The Effect of Timing and Frequency of Push Notifications on Usage of a Smartphone-Based Stress Management Intervention: An Exploratory Trial.
PLoS ONE
title The Effect of Timing and Frequency of Push Notifications on Usage of a Smartphone-Based Stress Management Intervention: An Exploratory Trial.
title_full The Effect of Timing and Frequency of Push Notifications on Usage of a Smartphone-Based Stress Management Intervention: An Exploratory Trial.
title_fullStr The Effect of Timing and Frequency of Push Notifications on Usage of a Smartphone-Based Stress Management Intervention: An Exploratory Trial.
title_full_unstemmed The Effect of Timing and Frequency of Push Notifications on Usage of a Smartphone-Based Stress Management Intervention: An Exploratory Trial.
title_short The Effect of Timing and Frequency of Push Notifications on Usage of a Smartphone-Based Stress Management Intervention: An Exploratory Trial.
title_sort effect of timing and frequency of push notifications on usage of a smartphone based stress management intervention an exploratory trial
url http://europepmc.org/articles/PMC5207732?pdf=render
work_keys_str_mv AT leannegmorrison theeffectoftimingandfrequencyofpushnotificationsonusageofasmartphonebasedstressmanagementinterventionanexploratorytrial
AT charliehargood theeffectoftimingandfrequencyofpushnotificationsonusageofasmartphonebasedstressmanagementinterventionanexploratorytrial
AT veljkopejovic theeffectoftimingandfrequencyofpushnotificationsonusageofasmartphonebasedstressmanagementinterventionanexploratorytrial
AT adamwageraghty theeffectoftimingandfrequencyofpushnotificationsonusageofasmartphonebasedstressmanagementinterventionanexploratorytrial
AT scottlloyd theeffectoftimingandfrequencyofpushnotificationsonusageofasmartphonebasedstressmanagementinterventionanexploratorytrial
AT nataliegoodman theeffectoftimingandfrequencyofpushnotificationsonusageofasmartphonebasedstressmanagementinterventionanexploratorytrial
AT daniustmichaelides theeffectoftimingandfrequencyofpushnotificationsonusageofasmartphonebasedstressmanagementinterventionanexploratorytrial
AT annaweston theeffectoftimingandfrequencyofpushnotificationsonusageofasmartphonebasedstressmanagementinterventionanexploratorytrial
AT mircomusolesi theeffectoftimingandfrequencyofpushnotificationsonusageofasmartphonebasedstressmanagementinterventionanexploratorytrial
AT markjweal theeffectoftimingandfrequencyofpushnotificationsonusageofasmartphonebasedstressmanagementinterventionanexploratorytrial
AT lucyyardley theeffectoftimingandfrequencyofpushnotificationsonusageofasmartphonebasedstressmanagementinterventionanexploratorytrial
AT leannegmorrison effectoftimingandfrequencyofpushnotificationsonusageofasmartphonebasedstressmanagementinterventionanexploratorytrial
AT charliehargood effectoftimingandfrequencyofpushnotificationsonusageofasmartphonebasedstressmanagementinterventionanexploratorytrial
AT veljkopejovic effectoftimingandfrequencyofpushnotificationsonusageofasmartphonebasedstressmanagementinterventionanexploratorytrial
AT adamwageraghty effectoftimingandfrequencyofpushnotificationsonusageofasmartphonebasedstressmanagementinterventionanexploratorytrial
AT scottlloyd effectoftimingandfrequencyofpushnotificationsonusageofasmartphonebasedstressmanagementinterventionanexploratorytrial
AT nataliegoodman effectoftimingandfrequencyofpushnotificationsonusageofasmartphonebasedstressmanagementinterventionanexploratorytrial
AT daniustmichaelides effectoftimingandfrequencyofpushnotificationsonusageofasmartphonebasedstressmanagementinterventionanexploratorytrial
AT annaweston effectoftimingandfrequencyofpushnotificationsonusageofasmartphonebasedstressmanagementinterventionanexploratorytrial
AT mircomusolesi effectoftimingandfrequencyofpushnotificationsonusageofasmartphonebasedstressmanagementinterventionanexploratorytrial
AT markjweal effectoftimingandfrequencyofpushnotificationsonusageofasmartphonebasedstressmanagementinterventionanexploratorytrial
AT lucyyardley effectoftimingandfrequencyofpushnotificationsonusageofasmartphonebasedstressmanagementinterventionanexploratorytrial