The application effect of information and communication technology on qualitative performance (Case study)
The study has investigated the application effect of information and communication technology on quantitative performance improvement of Tabriz municipality. The statistical populations are those who receive auto-tax services from Tabriz municipality. Since the population is unlimited 105 people wer...
| Main Authors: | , , |
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| Format: | Article |
| Language: | fas |
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Islamic Azad University, Tabriz Branch
2009-02-01
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| Series: | مدیریت بهره وری |
| Subjects: | |
| Online Access: | http://jpm.iaut.ac.ir/article_518467_2880b5f1d68961b03bafbe5669fb2b9a.pdf |
| _version_ | 1819198806683549696 |
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| author | Soleyman Iranzadeh Mousa Hamzezadehasl Amir Bargi |
| author_facet | Soleyman Iranzadeh Mousa Hamzezadehasl Amir Bargi |
| author_sort | Soleyman Iranzadeh |
| collection | DOAJ |
| description | The study has investigated the application effect of information and communication technology on quantitative performance improvement of Tabriz municipality. The statistical populations are those who receive auto-tax services from Tabriz municipality. Since the population is unlimited 105 people were chosen as statistical sample size in order to have more confidence the sample size was increased to 121 pepole. Data collection was done through field and questionnaire based on Likert scale.Finaly considering the data analyses the results showed that using information and communication technology led to reduction of expenses for those citizens using municipality services, it also effected the quality of services and communicating information and the citizens satisfaction in Tabriz. <br /> |
| first_indexed | 2024-12-23T03:06:18Z |
| format | Article |
| id | doaj.art-83c4a7c8c1384e55827c3178d0ddcf0f |
| institution | Directory Open Access Journal |
| issn | 2716-9979 2476-7298 |
| language | fas |
| last_indexed | 2024-12-23T03:06:18Z |
| publishDate | 2009-02-01 |
| publisher | Islamic Azad University, Tabriz Branch |
| record_format | Article |
| series | مدیریت بهره وری |
| spelling | doaj.art-83c4a7c8c1384e55827c3178d0ddcf0f2022-12-21T18:02:19ZfasIslamic Azad University, Tabriz Branchمدیریت بهره وری2716-99792476-72982009-02-0124 (7) زمستان71102518467The application effect of information and communication technology on qualitative performance (Case study)Soleyman Iranzadeh0Mousa Hamzezadehasl1Amir Bargi2Faculty Member, Department of Management, Tabriz Branch, Islamic Azad University, Tabriz, IranGraduated Master of Industrial ManagementGraduated Master of Industrial ManagementThe study has investigated the application effect of information and communication technology on quantitative performance improvement of Tabriz municipality. The statistical populations are those who receive auto-tax services from Tabriz municipality. Since the population is unlimited 105 people were chosen as statistical sample size in order to have more confidence the sample size was increased to 121 pepole. Data collection was done through field and questionnaire based on Likert scale.Finaly considering the data analyses the results showed that using information and communication technology led to reduction of expenses for those citizens using municipality services, it also effected the quality of services and communicating information and the citizens satisfaction in Tabriz. <br />http://jpm.iaut.ac.ir/article_518467_2880b5f1d68961b03bafbe5669fb2b9a.pdfinformation and communication technologyelectronic cityelectronic governmentsenior information managerorganizational architecture |
| spellingShingle | Soleyman Iranzadeh Mousa Hamzezadehasl Amir Bargi The application effect of information and communication technology on qualitative performance (Case study) مدیریت بهره وری information and communication technology electronic city electronic government senior information manager organizational architecture |
| title | The application effect of information and communication technology on qualitative performance (Case study) |
| title_full | The application effect of information and communication technology on qualitative performance (Case study) |
| title_fullStr | The application effect of information and communication technology on qualitative performance (Case study) |
| title_full_unstemmed | The application effect of information and communication technology on qualitative performance (Case study) |
| title_short | The application effect of information and communication technology on qualitative performance (Case study) |
| title_sort | application effect of information and communication technology on qualitative performance case study |
| topic | information and communication technology electronic city electronic government senior information manager organizational architecture |
| url | http://jpm.iaut.ac.ir/article_518467_2880b5f1d68961b03bafbe5669fb2b9a.pdf |
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