Involvement and structure: A qualitative study of organizational change and sickness absence among women in the public sector in Sweden

<p>Abstract</p> <p>Background</p> <p>Organizational changes in modern corporate life have become increasingly common and there are indications that they often fail to achieve their ends. An earlier study of 24,036 employees showed that those who had repeatedly been expo...

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Main Authors: Backhans Mona, Westerlund Hugo, Baltzer Maria, Melinder Karin
Format: Article
Language:English
Published: BMC 2011-05-01
Series:BMC Public Health
Online Access:http://www.biomedcentral.com/1471-2458/11/318
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author Backhans Mona
Westerlund Hugo
Baltzer Maria
Melinder Karin
author_facet Backhans Mona
Westerlund Hugo
Baltzer Maria
Melinder Karin
author_sort Backhans Mona
collection DOAJ
description <p>Abstract</p> <p>Background</p> <p>Organizational changes in modern corporate life have become increasingly common and there are indications that they often fail to achieve their ends. An earlier study of 24,036 employees showed that those who had repeatedly been exposed to large increases in staffing during 1991-1996 had an excess risk of both long-term sickness absence and hospital admission during 1997-1999, while moderate expansion appeared to be protective. The former was most salient among female public sector employees. We used qualitative interviews to explore work environment factors underlying the impact of organizational changes (moderate and large expansions in staffing) on sickness absence from an employee perspective.</p> <p>Method</p> <p>We interviewed 21 strategically selected women from the earlier study using semi-structured telephone interviews focusing on working conditions during the organizational changes. We identified 22 themes which could explain the association between organizational changes and sickness absence. We then used Qualitative Comparative Analysis (QCA) to reduce the number of themes and discover patterns of possible causation.</p> <p>Results</p> <p>The themes that most readily explained the outcomes were <it>Well Planned Process of Change </it>(a clear structure for involvement of the employees in the changes)<it>, Agent of Change </it>(an active role in the implementation of the changes), <it>Unregulated Work </it>(a lack of clear limits and guidelines regarding work tasks from the management and among the employees), and <it>Humiliating Position </it>(feelings of low status or of not being wanted at the workplace), which had been salient throughout the analytic process, in combination with <it>Multiple Contexts </it>(working in several teams in parallel) and <it>Already Ill </it><b>(</b>having already had a debilitating illness at the beginning of 1991), which may indicate degree of individual exposure and vulnerability. <it>Well Planned Process of Change, Agent of Change </it>and <it>Multiple Contexts </it>are themes that were associated with low sickness absence. <it>Unregulated Work, Humiliating Position </it>and <it>Already Ill </it>were associated with high sickness absence.</p> <p>Conclusions</p> <p>These findings suggest that promising areas for future research and improvement in change management could be the structured involvement of the employees in the planning of organizational changes, and the development of methods to avoid highly unregulated working conditions.</p>
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spelling doaj.art-83cfb7099244471a947a1f5bcea212512022-12-22T02:58:39ZengBMCBMC Public Health1471-24582011-05-0111131810.1186/1471-2458-11-318Involvement and structure: A qualitative study of organizational change and sickness absence among women in the public sector in SwedenBackhans MonaWesterlund HugoBaltzer MariaMelinder Karin<p>Abstract</p> <p>Background</p> <p>Organizational changes in modern corporate life have become increasingly common and there are indications that they often fail to achieve their ends. An earlier study of 24,036 employees showed that those who had repeatedly been exposed to large increases in staffing during 1991-1996 had an excess risk of both long-term sickness absence and hospital admission during 1997-1999, while moderate expansion appeared to be protective. The former was most salient among female public sector employees. We used qualitative interviews to explore work environment factors underlying the impact of organizational changes (moderate and large expansions in staffing) on sickness absence from an employee perspective.</p> <p>Method</p> <p>We interviewed 21 strategically selected women from the earlier study using semi-structured telephone interviews focusing on working conditions during the organizational changes. We identified 22 themes which could explain the association between organizational changes and sickness absence. We then used Qualitative Comparative Analysis (QCA) to reduce the number of themes and discover patterns of possible causation.</p> <p>Results</p> <p>The themes that most readily explained the outcomes were <it>Well Planned Process of Change </it>(a clear structure for involvement of the employees in the changes)<it>, Agent of Change </it>(an active role in the implementation of the changes), <it>Unregulated Work </it>(a lack of clear limits and guidelines regarding work tasks from the management and among the employees), and <it>Humiliating Position </it>(feelings of low status or of not being wanted at the workplace), which had been salient throughout the analytic process, in combination with <it>Multiple Contexts </it>(working in several teams in parallel) and <it>Already Ill </it><b>(</b>having already had a debilitating illness at the beginning of 1991), which may indicate degree of individual exposure and vulnerability. <it>Well Planned Process of Change, Agent of Change </it>and <it>Multiple Contexts </it>are themes that were associated with low sickness absence. <it>Unregulated Work, Humiliating Position </it>and <it>Already Ill </it>were associated with high sickness absence.</p> <p>Conclusions</p> <p>These findings suggest that promising areas for future research and improvement in change management could be the structured involvement of the employees in the planning of organizational changes, and the development of methods to avoid highly unregulated working conditions.</p>http://www.biomedcentral.com/1471-2458/11/318
spellingShingle Backhans Mona
Westerlund Hugo
Baltzer Maria
Melinder Karin
Involvement and structure: A qualitative study of organizational change and sickness absence among women in the public sector in Sweden
BMC Public Health
title Involvement and structure: A qualitative study of organizational change and sickness absence among women in the public sector in Sweden
title_full Involvement and structure: A qualitative study of organizational change and sickness absence among women in the public sector in Sweden
title_fullStr Involvement and structure: A qualitative study of organizational change and sickness absence among women in the public sector in Sweden
title_full_unstemmed Involvement and structure: A qualitative study of organizational change and sickness absence among women in the public sector in Sweden
title_short Involvement and structure: A qualitative study of organizational change and sickness absence among women in the public sector in Sweden
title_sort involvement and structure a qualitative study of organizational change and sickness absence among women in the public sector in sweden
url http://www.biomedcentral.com/1471-2458/11/318
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