Formulation of Smart City Policy Instruments (Study Jogja Smart Service Program in Yogyakarta City)

This study aims to provide an overview of the formulation of policy instruments in improving public services of the Yogyakarta City. Therefore, this study describes the effectiveness that has been achieved and also describes the problems that arise in the Jogja Smart Service Program (JSS) in the con...

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Main Author: Agustina Rahmawati
Format: Article
Language:English
Published: Program Studi Ilmu Administrasi Publik Program Pascasarjana Universitas Negeri Makassar 2020-12-01
Series:Jurnal Ilmiah Ilmu Administrasi Publik
Subjects:
Online Access:https://ojs.unm.ac.id/iap/article/view/13700
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author Agustina Rahmawati
author_facet Agustina Rahmawati
author_sort Agustina Rahmawati
collection DOAJ
description This study aims to provide an overview of the formulation of policy instruments in improving public services of the Yogyakarta City. Therefore, this study describes the effectiveness that has been achieved and also describes the problems that arise in the Jogja Smart Service Program (JSS) in the context of the formulation of policy making. This can then be useful for developing alternative policy instruments that are similar. In the perspective of public administration, a program of policy can be seen part of the management of decisions in public policy, where the resources and actors are organized and coordinated. This gives consequences about how the process of making instrument formulation at the time of making the policy. Thus, it becomes interesting to see how the process of formulation of policies in the Jogja Smart Service Program (JSS). By using descriptive qualitative research methods, the stages of the method in this research are collecting data related to the policy formulation process of the Jogja Smart Service Program (JSS), in the form of interviews and documentation of regulations and related policies. The result of the research is the formulation of Jogja Smart Service (JSS) policies in Yogyakarta City which still has various challenges, so a combined instrument is needed, namely synergy and collaboration between the government, private sector, community and other stakeholders to support the effectiveness of the program.
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spelling doaj.art-841c34fdfa9a4ce8aac680581eb79de32023-12-03T22:43:17ZengProgram Studi Ilmu Administrasi Publik Program Pascasarjana Universitas Negeri MakassarJurnal Ilmiah Ilmu Administrasi Publik2086-63642549-74992020-12-0110235737210.26858/jiap.v10i2.1370010090Formulation of Smart City Policy Instruments (Study Jogja Smart Service Program in Yogyakarta City)Agustina Rahmawati0Universitas Amikom YogyakartaThis study aims to provide an overview of the formulation of policy instruments in improving public services of the Yogyakarta City. Therefore, this study describes the effectiveness that has been achieved and also describes the problems that arise in the Jogja Smart Service Program (JSS) in the context of the formulation of policy making. This can then be useful for developing alternative policy instruments that are similar. In the perspective of public administration, a program of policy can be seen part of the management of decisions in public policy, where the resources and actors are organized and coordinated. This gives consequences about how the process of making instrument formulation at the time of making the policy. Thus, it becomes interesting to see how the process of formulation of policies in the Jogja Smart Service Program (JSS). By using descriptive qualitative research methods, the stages of the method in this research are collecting data related to the policy formulation process of the Jogja Smart Service Program (JSS), in the form of interviews and documentation of regulations and related policies. The result of the research is the formulation of Jogja Smart Service (JSS) policies in Yogyakarta City which still has various challenges, so a combined instrument is needed, namely synergy and collaboration between the government, private sector, community and other stakeholders to support the effectiveness of the program.https://ojs.unm.ac.id/iap/article/view/13700electronic-based public services, quality of public services, jogja smart service program
spellingShingle Agustina Rahmawati
Formulation of Smart City Policy Instruments (Study Jogja Smart Service Program in Yogyakarta City)
Jurnal Ilmiah Ilmu Administrasi Publik
electronic-based public services, quality of public services, jogja smart service program
title Formulation of Smart City Policy Instruments (Study Jogja Smart Service Program in Yogyakarta City)
title_full Formulation of Smart City Policy Instruments (Study Jogja Smart Service Program in Yogyakarta City)
title_fullStr Formulation of Smart City Policy Instruments (Study Jogja Smart Service Program in Yogyakarta City)
title_full_unstemmed Formulation of Smart City Policy Instruments (Study Jogja Smart Service Program in Yogyakarta City)
title_short Formulation of Smart City Policy Instruments (Study Jogja Smart Service Program in Yogyakarta City)
title_sort formulation of smart city policy instruments study jogja smart service program in yogyakarta city
topic electronic-based public services, quality of public services, jogja smart service program
url https://ojs.unm.ac.id/iap/article/view/13700
work_keys_str_mv AT agustinarahmawati formulationofsmartcitypolicyinstrumentsstudyjogjasmartserviceprograminyogyakartacity