An exploration study to detect important barriers for knowledge management

This paper presents an empirical investigation to find the important factors influencing implementation of knowledge management in revenue agencies in Iran. The proposed study designs a questionnaire and distributes it among some experts and, using principal component analysis, the study detects imp...

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Main Author: Jalil Ghafourian
Format: Article
Language:English
Published: Growing Science 2014-01-01
Series:Management Science Letters
Subjects:
Online Access:http://www.growingscience.com/msl/Vol4/msl_2013_375.pdf
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author Jalil Ghafourian
author_facet Jalil Ghafourian
author_sort Jalil Ghafourian
collection DOAJ
description This paper presents an empirical investigation to find the important factors influencing implementation of knowledge management in revenue agencies in Iran. The proposed study designs a questionnaire and distributes it among some experts and, using principal component analysis, the study detects important barriers for knowledge management implications. The study selects 170 people from 880 regular employees who work for revenue agency and distributes the questionnaire designed in Likert scale. Cronbach alpha has been determined as 0.70, which is well above the minimum acceptable level. In terms of knowledge management, the study determines six factors including support for creativity and innovation, knowledge sharing, trust, employee promotion plan, mission and training programs and they represent 66.57% of the described factors. In addition, in terms of barriers, job security, cultural issues, individual differences, infrastructure, organizational structure and lack of vision are the most important issues representing 61.98% of the factors.
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spelling doaj.art-8447ea950b1f44eaa16b24352519a0be2022-12-21T18:20:21ZengGrowing ScienceManagement Science Letters1923-93351923-93432014-01-0141253010.5267/j.msl.2013.12.003An exploration study to detect important barriers for knowledge managementJalil GhafourianThis paper presents an empirical investigation to find the important factors influencing implementation of knowledge management in revenue agencies in Iran. The proposed study designs a questionnaire and distributes it among some experts and, using principal component analysis, the study detects important barriers for knowledge management implications. The study selects 170 people from 880 regular employees who work for revenue agency and distributes the questionnaire designed in Likert scale. Cronbach alpha has been determined as 0.70, which is well above the minimum acceptable level. In terms of knowledge management, the study determines six factors including support for creativity and innovation, knowledge sharing, trust, employee promotion plan, mission and training programs and they represent 66.57% of the described factors. In addition, in terms of barriers, job security, cultural issues, individual differences, infrastructure, organizational structure and lack of vision are the most important issues representing 61.98% of the factors.http://www.growingscience.com/msl/Vol4/msl_2013_375.pdfKnowledge managementBarriersFactor analysisRevenue agency
spellingShingle Jalil Ghafourian
An exploration study to detect important barriers for knowledge management
Management Science Letters
Knowledge management
Barriers
Factor analysis
Revenue agency
title An exploration study to detect important barriers for knowledge management
title_full An exploration study to detect important barriers for knowledge management
title_fullStr An exploration study to detect important barriers for knowledge management
title_full_unstemmed An exploration study to detect important barriers for knowledge management
title_short An exploration study to detect important barriers for knowledge management
title_sort exploration study to detect important barriers for knowledge management
topic Knowledge management
Barriers
Factor analysis
Revenue agency
url http://www.growingscience.com/msl/Vol4/msl_2013_375.pdf
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