eHealth Systems' User Experiences from Healthcare Workers

This article analyze how healthcare workers experience the use of eHealth systems. The empirical data is from a qualitative case study, is derived from a number of eight participating health clinics use of eHealth systems, by healthcare workers. Our analysis shows that by adopting a simple, small-sc...

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Main Author: Synnove Thomassen Andersen
Format: Article
Language:English
Published: OpenED Network 2019-05-01
Series:Research in Social Sciences and Technology
Subjects:
Online Access:https://ressat.org/index.php/ressat/article/view/375
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author Synnove Thomassen Andersen
author_facet Synnove Thomassen Andersen
author_sort Synnove Thomassen Andersen
collection DOAJ
description This article analyze how healthcare workers experience the use of eHealth systems. The empirical data is from a qualitative case study, is derived from a number of eight participating health clinics use of eHealth systems, by healthcare workers. Our analysis shows that by adopting a simple, small-scale and user-oriented approach, and by focusing on the needs and circumstances of users instead of advanced technology, it was possible to reveal domestication of eHealth systems. While these findings cannot be generalized, they provide insight into and shed light on trends concerning the negotiations of healthcare workers with eHealth technology. Themes related to the experience of user interfaces in eHealth systems have generally not been explored in detail. This research thus contributes new insight to the field.
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spelling doaj.art-848402b0985942c2a2bfede6138e76352023-02-15T16:22:10ZengOpenED NetworkResearch in Social Sciences and Technology2468-68912019-05-014110.46303/ressat.04.01.3eHealth Systems' User Experiences from Healthcare WorkersSynnove Thomassen Andersen0UiT, The Arctic University of NorwayThis article analyze how healthcare workers experience the use of eHealth systems. The empirical data is from a qualitative case study, is derived from a number of eight participating health clinics use of eHealth systems, by healthcare workers. Our analysis shows that by adopting a simple, small-scale and user-oriented approach, and by focusing on the needs and circumstances of users instead of advanced technology, it was possible to reveal domestication of eHealth systems. While these findings cannot be generalized, they provide insight into and shed light on trends concerning the negotiations of healthcare workers with eHealth technology. Themes related to the experience of user interfaces in eHealth systems have generally not been explored in detail. This research thus contributes new insight to the field.https://ressat.org/index.php/ressat/article/view/375eHealth SystemDomesticationTechnologyWork PracticesUser Interface
spellingShingle Synnove Thomassen Andersen
eHealth Systems' User Experiences from Healthcare Workers
Research in Social Sciences and Technology
eHealth System
Domestication
Technology
Work Practices
User Interface
title eHealth Systems' User Experiences from Healthcare Workers
title_full eHealth Systems' User Experiences from Healthcare Workers
title_fullStr eHealth Systems' User Experiences from Healthcare Workers
title_full_unstemmed eHealth Systems' User Experiences from Healthcare Workers
title_short eHealth Systems' User Experiences from Healthcare Workers
title_sort ehealth systems user experiences from healthcare workers
topic eHealth System
Domestication
Technology
Work Practices
User Interface
url https://ressat.org/index.php/ressat/article/view/375
work_keys_str_mv AT synnovethomassenandersen ehealthsystemsuserexperiencesfromhealthcareworkers