Understanding the Impact of Digital Health Strategies During the COVID-19 Outbreak in Saudi Arabia

Hala Alhodaib, Turki M Alanzi Department of Health Information Management and Technology, College of Public Health, Imam Abdulrahman Bin Faisal University, Dammam, 31441, Saudi ArabiaCorrespondence: Turki M AlanziDepartment of Health Information Management and Technology, College of Public Health, I...

Full description

Bibliographic Details
Main Authors: Alhodaib H, Alanzi TM
Format: Article
Language:English
Published: Dove Medical Press 2021-11-01
Series:Risk Management and Healthcare Policy
Subjects:
Online Access:https://www.dovepress.com/understanding-the-impact-of-digital-health-strategies-during-the-covid-peer-reviewed-fulltext-article-RMHP
_version_ 1818929678254080000
author Alhodaib H
Alanzi TM
author_facet Alhodaib H
Alanzi TM
author_sort Alhodaib H
collection DOAJ
description Hala Alhodaib, Turki M Alanzi Department of Health Information Management and Technology, College of Public Health, Imam Abdulrahman Bin Faisal University, Dammam, 31441, Saudi ArabiaCorrespondence: Turki M AlanziDepartment of Health Information Management and Technology, College of Public Health, Imam Abdulrahman Bin Faisal University, King Faisal Road, Dammam, 31441, Saudi ArabiaTel/Fax +966 133331211Email talanzi@iau.edu.saBackground: The impact of COVID-19 has been analyzed from various aspects on the health care services management, accessibility and delivery of health care services. However, the COVID-19 pandemic has led to disruptions in health care services, which led to the increase in adoption of digital health technologies, mostly arising out of need and necessity.Objective: Focusing on the prevailing situations (increasing reliance on digital health services), this study investigates the impact of digital health technologies from the perspectives of policymakers and citizens.Methods: A mixed-methods approach was adopted. Twenty-seven semi-structured online interviews were conducted with experts and policymakers for assessing the impact from policymakers’ perspectives. An online survey questionnaire instrument was used to collect the responses from 1698 Saudi Arabian citizens in relation to the various aspects of digital health applications.Results: Health care expenditures increased during the COVID-19 outbreak, resulting in launch of various digital health applications. While policymakers defended their stand in improving health care services and accessibility; citizens reflected inability to book medicines/personal medical equipment online (Mean=2.4) and suffered a lack of personalized care (Mean=2.9) through digital health applications. Moreover, disparities exist between the population groups with respect to the accessibility, utilization, and perceptions of digital health technologies.Conclusion: Policymakers have to consider and address these differences in formulating digital health policies and implementing them.Keywords: impact, digital health, strategies, COVID-19, Saudi Arabia
first_indexed 2024-12-20T03:48:37Z
format Article
id doaj.art-84cb514e2a744d07a4b278dd36a12394
institution Directory Open Access Journal
issn 1179-1594
language English
last_indexed 2024-12-20T03:48:37Z
publishDate 2021-11-01
publisher Dove Medical Press
record_format Article
series Risk Management and Healthcare Policy
spelling doaj.art-84cb514e2a744d07a4b278dd36a123942022-12-21T19:54:33ZengDove Medical PressRisk Management and Healthcare Policy1179-15942021-11-01Volume 144581459470488Understanding the Impact of Digital Health Strategies During the COVID-19 Outbreak in Saudi ArabiaAlhodaib HAlanzi TMHala Alhodaib, Turki M Alanzi Department of Health Information Management and Technology, College of Public Health, Imam Abdulrahman Bin Faisal University, Dammam, 31441, Saudi ArabiaCorrespondence: Turki M AlanziDepartment of Health Information Management and Technology, College of Public Health, Imam Abdulrahman Bin Faisal University, King Faisal Road, Dammam, 31441, Saudi ArabiaTel/Fax +966 133331211Email talanzi@iau.edu.saBackground: The impact of COVID-19 has been analyzed from various aspects on the health care services management, accessibility and delivery of health care services. However, the COVID-19 pandemic has led to disruptions in health care services, which led to the increase in adoption of digital health technologies, mostly arising out of need and necessity.Objective: Focusing on the prevailing situations (increasing reliance on digital health services), this study investigates the impact of digital health technologies from the perspectives of policymakers and citizens.Methods: A mixed-methods approach was adopted. Twenty-seven semi-structured online interviews were conducted with experts and policymakers for assessing the impact from policymakers’ perspectives. An online survey questionnaire instrument was used to collect the responses from 1698 Saudi Arabian citizens in relation to the various aspects of digital health applications.Results: Health care expenditures increased during the COVID-19 outbreak, resulting in launch of various digital health applications. While policymakers defended their stand in improving health care services and accessibility; citizens reflected inability to book medicines/personal medical equipment online (Mean=2.4) and suffered a lack of personalized care (Mean=2.9) through digital health applications. Moreover, disparities exist between the population groups with respect to the accessibility, utilization, and perceptions of digital health technologies.Conclusion: Policymakers have to consider and address these differences in formulating digital health policies and implementing them.Keywords: impact, digital health, strategies, COVID-19, Saudi Arabiahttps://www.dovepress.com/understanding-the-impact-of-digital-health-strategies-during-the-covid-peer-reviewed-fulltext-article-RMHPimpactdigital healthstrategiescovid-19saudi arabia
spellingShingle Alhodaib H
Alanzi TM
Understanding the Impact of Digital Health Strategies During the COVID-19 Outbreak in Saudi Arabia
Risk Management and Healthcare Policy
impact
digital health
strategies
covid-19
saudi arabia
title Understanding the Impact of Digital Health Strategies During the COVID-19 Outbreak in Saudi Arabia
title_full Understanding the Impact of Digital Health Strategies During the COVID-19 Outbreak in Saudi Arabia
title_fullStr Understanding the Impact of Digital Health Strategies During the COVID-19 Outbreak in Saudi Arabia
title_full_unstemmed Understanding the Impact of Digital Health Strategies During the COVID-19 Outbreak in Saudi Arabia
title_short Understanding the Impact of Digital Health Strategies During the COVID-19 Outbreak in Saudi Arabia
title_sort understanding the impact of digital health strategies during the covid 19 outbreak in saudi arabia
topic impact
digital health
strategies
covid-19
saudi arabia
url https://www.dovepress.com/understanding-the-impact-of-digital-health-strategies-during-the-covid-peer-reviewed-fulltext-article-RMHP
work_keys_str_mv AT alhodaibh understandingtheimpactofdigitalhealthstrategiesduringthecovid19outbreakinsaudiarabia
AT alanzitm understandingtheimpactofdigitalhealthstrategiesduringthecovid19outbreakinsaudiarabia