Repairing the Harm of Digital Design Using a Trauma-informed Approach

With increased awareness and mindful decisions, digital designers can repair the harm caused by digital design and improve the online experience of individuals who have been previously marginalized. This repair of poor design decisions, well-intentioned or out of ignorance, is necessary in a world...

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Bibliographic Details
Main Authors: Melissa Eggleston, Lesley-Ann Noel
Format: Article
Language:English
Published: Pontificia Universidad Católica de Chile 2024-01-01
Series:Diseña
Subjects:
Online Access:https://teologiayvida.uc.cl/index.php/Disena/article/view/58767
Description
Summary:With increased awareness and mindful decisions, digital designers can repair the harm caused by digital design and improve the online experience of individuals who have been previously marginalized. This repair of poor design decisions, well-intentioned or out of ignorance, is necessary in a world where technology, exclusion, and trauma are pervasive. This article provides examples of digital harm that designers must acknowledge, understand, and avoid recreating. The concept of trauma-informed design is explained along with two practical approaches for designers to use to become more trauma-informed, and repair harm when creating websites, apps, and other digital experiences.
ISSN:0718-8447
2452-4298