The Role of Electronic Payment Methods in Facilitating Money Transactions in Erbil City

The emergence of e-commerce has created new financial needs that in many cases cannot be effectively fulfilled by the traditional payment systems. All interested parties are exploring various types of the electronic payment system and issues electronic payment system and digital currency. Therefore,...

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Main Author: Dina A. AL-Saji
Format: Article
Language:Arabic
Published: Cihan University-Erbil 2019-06-01
Series:Cihan University-Erbil Journal of Humanities and Social Sciences
Subjects:
Online Access:https://journals.cihanuniversity.edu.iq/index.php/cuejhss/article/view/45
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author Dina A. AL-Saji
author_facet Dina A. AL-Saji
author_sort Dina A. AL-Saji
collection DOAJ
description The emergence of e-commerce has created new financial needs that in many cases cannot be effectively fulfilled by the traditional payment systems. All interested parties are exploring various types of the electronic payment system and issues electronic payment system and digital currency. Therefore, I conducted research on the availability and variety of electronic payment methods in Erbil city, to see the extent of using them in financial transactions. The sample of the research included three banks (Cihan, RT, Byblos). The distributed questionnaires were 40 and collected just 31 were valid to statistically analysis. The questionnaire was designed according to the five-dimensional Likert scale. The SPSS program was used for statistical analysis to extract results Based on the results, the following the most important conclusions were achieved. The results showed that banks have a great interest in electronic payment methods to attract customers and improve customer services. Electronic payment methods are limited only to customers who have a good ability to handle the Internet. According to the results, we made a number of recommendations: Banks should pay attention to issuing new and modern electronic payment methods to attract new customers and follow developments in global markets. Banks and other specialized organizations should conduct awareness programs for clients on the importance and ease of using electronic payment methods in financial transactions in local and international markets.
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spelling doaj.art-84dfa9a820144c149746e39b408e4ac82022-12-22T01:19:46ZaraCihan University-ErbilCihan University-Erbil Journal of Humanities and Social Sciences2707-63422019-06-013110.24086/cuejhss.v3n1y2019.pp7-1445The Role of Electronic Payment Methods in Facilitating Money Transactions in Erbil CityDina A. AL-Saji0Department of Finance & Banking Sciences, Cihan University-Erbil, Erbil, Kurdistan Region, IraqThe emergence of e-commerce has created new financial needs that in many cases cannot be effectively fulfilled by the traditional payment systems. All interested parties are exploring various types of the electronic payment system and issues electronic payment system and digital currency. Therefore, I conducted research on the availability and variety of electronic payment methods in Erbil city, to see the extent of using them in financial transactions. The sample of the research included three banks (Cihan, RT, Byblos). The distributed questionnaires were 40 and collected just 31 were valid to statistically analysis. The questionnaire was designed according to the five-dimensional Likert scale. The SPSS program was used for statistical analysis to extract results Based on the results, the following the most important conclusions were achieved. The results showed that banks have a great interest in electronic payment methods to attract customers and improve customer services. Electronic payment methods are limited only to customers who have a good ability to handle the Internet. According to the results, we made a number of recommendations: Banks should pay attention to issuing new and modern electronic payment methods to attract new customers and follow developments in global markets. Banks and other specialized organizations should conduct awareness programs for clients on the importance and ease of using electronic payment methods in financial transactions in local and international markets.https://journals.cihanuniversity.edu.iq/index.php/cuejhss/article/view/45Electronic PaymentTransactionElectronic cashDebit CardsCredit
spellingShingle Dina A. AL-Saji
The Role of Electronic Payment Methods in Facilitating Money Transactions in Erbil City
Cihan University-Erbil Journal of Humanities and Social Sciences
Electronic Payment
Transaction
Electronic cash
Debit Cards
Credit
title The Role of Electronic Payment Methods in Facilitating Money Transactions in Erbil City
title_full The Role of Electronic Payment Methods in Facilitating Money Transactions in Erbil City
title_fullStr The Role of Electronic Payment Methods in Facilitating Money Transactions in Erbil City
title_full_unstemmed The Role of Electronic Payment Methods in Facilitating Money Transactions in Erbil City
title_short The Role of Electronic Payment Methods in Facilitating Money Transactions in Erbil City
title_sort role of electronic payment methods in facilitating money transactions in erbil city
topic Electronic Payment
Transaction
Electronic cash
Debit Cards
Credit
url https://journals.cihanuniversity.edu.iq/index.php/cuejhss/article/view/45
work_keys_str_mv AT dinaaalsaji theroleofelectronicpaymentmethodsinfacilitatingmoneytransactionsinerbilcity
AT dinaaalsaji roleofelectronicpaymentmethodsinfacilitatingmoneytransactionsinerbilcity