Stressor, Abusive Supervision dan Tipe Kepribadian Terhadap Kelelahan Emosional
Abstract The purpose of this study was to see how the influence of stressors from customers, abusive supervision and personality types on emotional fatigue experienced by frontliner employees at the hotel (N = 150). Current study used quatitative method. The scale used in this study is Customer-rel...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Fakultas Psikologi UIN Syarif Hidayatullah Jakarta
2019-11-01
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| Series: | Tazkiya Journal of Psychology |
| Subjects: | |
| Online Access: | http://journal.uinjkt.ac.id/index.php/tazkiya/article/view/13498 |