How does the adoption of coaching behaviours by line managers contribute to the achievement of organisational goals?
Provision of excellent customer service is critical to the success of organisations relying on sales and patronage to survive. There is an abundance of theory suggesting a link between the adoption of a coaching style of management and enhanced performance. However, there is a scarcity of research f...
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| Format: | Article |
| Language: | English |
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Oxford Brookes University
2011-02-01
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| Series: | International Journal of Evidence Based Coaching and Mentoring |
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| Online Access: | https://radar.brookes.ac.uk/radar/file/67c6636b-d3e6-4977-b45d-fc485e1840dd/1/vol09issue1-paper-01.pdf |