Fostering inclusion in art museums through mobile digital content

This paper deals with digitally mediated museum experiences of novice visitors at the Kunsthistorisches Museum in Vienna and discusses them in the context of museum inclusion. Research participants included families with young children and members of minority communities in Vienna whose visit was fa...

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Main Author: Željka Miklošević
Format: Article
Language:English
Published: Muzeológia a kultúrne dedičstvo, o.z. 2021-12-01
Series:Muzeológia a Kultúrne Dedičstvo
Subjects:
Online Access:https://muzeologia.sk/index_htm_files/mkd_4_21_miklosevic.pdf
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author Željka Miklošević
author_facet Željka Miklošević
author_sort Željka Miklošević
collection DOAJ
description This paper deals with digitally mediated museum experiences of novice visitors at the Kunsthistorisches Museum in Vienna and discusses them in the context of museum inclusion. Research participants included families with young children and members of minority communities in Vienna whose visit was facilitated by two app-based guided tours developed for children. The research goal was to explore the impact of the mobile guide’s digital content and modes of communication on the visitors’ interaction with the guide, with the museum space and objects, and with family members. The families’ interactions were observed, recorded and analyzed. The results suggest that carefully considered and created content on mobile guides has the potential to provide novice family visitors with experiences that support their independence and active engagement, create opportunities for mutual facilitation, and support their different identities, all of which have been considered as conducive to inclusion.
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spelling doaj.art-8509832c24de47dfb7cbe0116a38e09e2022-12-21T17:45:05ZengMuzeológia a kultúrne dedičstvo, o.z.Muzeológia a Kultúrne Dedičstvo1339-22042453-97592021-12-019451910.46284/mkd.2021.9.4.1Fostering inclusion in art museums through mobile digital contentŽeljka Mikloševićhttps://orcid.org/0000-0003-2742-3508This paper deals with digitally mediated museum experiences of novice visitors at the Kunsthistorisches Museum in Vienna and discusses them in the context of museum inclusion. Research participants included families with young children and members of minority communities in Vienna whose visit was facilitated by two app-based guided tours developed for children. The research goal was to explore the impact of the mobile guide’s digital content and modes of communication on the visitors’ interaction with the guide, with the museum space and objects, and with family members. The families’ interactions were observed, recorded and analyzed. The results suggest that carefully considered and created content on mobile guides has the potential to provide novice family visitors with experiences that support their independence and active engagement, create opportunities for mutual facilitation, and support their different identities, all of which have been considered as conducive to inclusion.https://muzeologia.sk/index_htm_files/mkd_4_21_miklosevic.pdfart museummobile guidenovice visitorsmultimodalityinclusion
spellingShingle Željka Miklošević
Fostering inclusion in art museums through mobile digital content
Muzeológia a Kultúrne Dedičstvo
art museum
mobile guide
novice visitors
multimodality
inclusion
title Fostering inclusion in art museums through mobile digital content
title_full Fostering inclusion in art museums through mobile digital content
title_fullStr Fostering inclusion in art museums through mobile digital content
title_full_unstemmed Fostering inclusion in art museums through mobile digital content
title_short Fostering inclusion in art museums through mobile digital content
title_sort fostering inclusion in art museums through mobile digital content
topic art museum
mobile guide
novice visitors
multimodality
inclusion
url https://muzeologia.sk/index_htm_files/mkd_4_21_miklosevic.pdf
work_keys_str_mv AT zeljkamiklosevic fosteringinclusioninartmuseumsthroughmobiledigitalcontent