Violence against nursing workers: repercussions on patient access and safety

ABSTRACT Objectives: to analyze the repercussions of violence against nursing professionals, in the access and safety of patients in Family Health Strategy. Methods: a mixed study, with 169 nursing professionals. We used a socio-labor questionnaire, Survey Questionnaire Workplace Violence in the H...

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Main Authors: Grasiele Fatima Busnello, Letícia de Lima Trindade, Daiane Dal Pai, Carmem Lúcia Colomé Beck, Olga Maria Pimenta Lopes Ribeiro, Elisabete Maria das Neves Borges, Maiara Daís Schoeninger
Format: Article
Language:English
Published: Associação Brasileira de Enfermagem 2022-10-01
Series:Revista Brasileira de Enfermagem
Subjects:
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672022000500186&tlng=en
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author Grasiele Fatima Busnello
Letícia de Lima Trindade
Daiane Dal Pai
Carmem Lúcia Colomé Beck
Olga Maria Pimenta Lopes Ribeiro
Elisabete Maria das Neves Borges
Maiara Daís Schoeninger
author_facet Grasiele Fatima Busnello
Letícia de Lima Trindade
Daiane Dal Pai
Carmem Lúcia Colomé Beck
Olga Maria Pimenta Lopes Ribeiro
Elisabete Maria das Neves Borges
Maiara Daís Schoeninger
author_sort Grasiele Fatima Busnello
collection DOAJ
description ABSTRACT Objectives: to analyze the repercussions of violence against nursing professionals, in the access and safety of patients in Family Health Strategy. Methods: a mixed study, with 169 nursing professionals. We used a socio-labor questionnaire, Survey Questionnaire Workplace Violence in the Health Sector, a patient safety instrument and interviews. Results: verbal aggression was related to support (p=0.048), respect (p=0.021), hours of care (p=0.047) and patient safety behaviors (p=0.033) among professionals. Suffering from bullying was related to fear of questioning when something is wrong (p=0.010) and lack of support from management (p=0.016). Victims of physical violence felt that their mistakes could be used against them. Mixed data converge and confirm that violence affects professional behavior and puts Primary Health Care attributes at risk. Conclusions: violence affects workers’ behavior, interferes with the care provided, weakens the access and safety of patients.
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spelling doaj.art-8552505ba6d94bba875522e737d6b4cc2022-12-22T02:24:26ZengAssociação Brasileira de EnfermagemRevista Brasileira de Enfermagem1984-04462022-10-0175410.1590/0034-7167-2021-0765Violence against nursing workers: repercussions on patient access and safetyGrasiele Fatima Busnellohttps://orcid.org/0000-0002-2027-0089Letícia de Lima Trindadehttps://orcid.org/0000-0002-7119-0230Daiane Dal Paihttps://orcid.org/0000-0002-6761-0415Carmem Lúcia Colomé Beckhttps://orcid.org/0000-0001-9060-1923Olga Maria Pimenta Lopes Ribeirohttps://orcid.org/0000-0001-9982-9537Elisabete Maria das Neves Borgeshttps://orcid.org/0000-0002-6478-1008Maiara Daís Schoeningerhttps://orcid.org/0000-0002-0095-1485ABSTRACT Objectives: to analyze the repercussions of violence against nursing professionals, in the access and safety of patients in Family Health Strategy. Methods: a mixed study, with 169 nursing professionals. We used a socio-labor questionnaire, Survey Questionnaire Workplace Violence in the Health Sector, a patient safety instrument and interviews. Results: verbal aggression was related to support (p=0.048), respect (p=0.021), hours of care (p=0.047) and patient safety behaviors (p=0.033) among professionals. Suffering from bullying was related to fear of questioning when something is wrong (p=0.010) and lack of support from management (p=0.016). Victims of physical violence felt that their mistakes could be used against them. Mixed data converge and confirm that violence affects professional behavior and puts Primary Health Care attributes at risk. Conclusions: violence affects workers’ behavior, interferes with the care provided, weakens the access and safety of patients.http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672022000500186&tlng=enWorkplace ViolenceHealth Services AccessibilityPatient SafetyNursingPrimary Health Care
spellingShingle Grasiele Fatima Busnello
Letícia de Lima Trindade
Daiane Dal Pai
Carmem Lúcia Colomé Beck
Olga Maria Pimenta Lopes Ribeiro
Elisabete Maria das Neves Borges
Maiara Daís Schoeninger
Violence against nursing workers: repercussions on patient access and safety
Revista Brasileira de Enfermagem
Workplace Violence
Health Services Accessibility
Patient Safety
Nursing
Primary Health Care
title Violence against nursing workers: repercussions on patient access and safety
title_full Violence against nursing workers: repercussions on patient access and safety
title_fullStr Violence against nursing workers: repercussions on patient access and safety
title_full_unstemmed Violence against nursing workers: repercussions on patient access and safety
title_short Violence against nursing workers: repercussions on patient access and safety
title_sort violence against nursing workers repercussions on patient access and safety
topic Workplace Violence
Health Services Accessibility
Patient Safety
Nursing
Primary Health Care
url http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672022000500186&tlng=en
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