Responding To The Clarion Call Of COVID-19: A study of impact of HR function and employee engagement on post-crisis organisation recoverability

This empirical investigation attempts to trace the HR function enablers that contributed to organisational recoverability during the COVID19 crisis. The study adopts a dual approach of gaining the employee perspective as well as HR perspective of ten organisations operating in the national capital r...

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Main Authors: Dr. Mahima Thakur, Mr. Rahel M. Schomaker, Ms. Mohini Yadav
Format: Article
Language:English
Published: Ramanujan College, University of Delhi, Delhi, India 2022-07-01
Series:Ramanujan International Journal of Business and Research
Subjects:
Online Access:https://rijbr.in/1/article/view/574/232
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author Dr. Mahima Thakur
Mr. Rahel M. Schomaker
Ms. Mohini Yadav
author_facet Dr. Mahima Thakur
Mr. Rahel M. Schomaker
Ms. Mohini Yadav
author_sort Dr. Mahima Thakur
collection DOAJ
description This empirical investigation attempts to trace the HR function enablers that contributed to organisational recoverability during the COVID19 crisis. The study adopts a dual approach of gaining the employee perspective as well as HR perspective of ten organisations operating in the national capital region of Delhi, India. A causal survey design was adopted to gain employee perspective through the analysis of quantitative data. The dependent variable of organisational recoverability was studied in relation to the independent variables of HR communication, HR support, HR collaboration, HR agility, HR anticipation of a crisis, and employee engagement. In the second phase of the study, HR managers of ten organisations were interviewed to gain insights into HR initiatives during COVID19. The quantitative data was subjected to machine learning analysis (Rstudio, Random Forest) & qualitative data was analysed through content analysis. The results indicate that Employee Engagement, HR support, HR agility, & HR anticipation of crisis emerged as predictors for organisational recoverability. The emerging themes of qualitative interviews were - HR initiatives, HR communication, HR empowerment, employee engagement, knowledge management, and organisational learning. The study has implications for HR professionals and academicians.
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spelling doaj.art-856956bb2d964cea96fb288cc9cfee082023-11-15T13:55:27ZengRamanujan College, University of Delhi, Delhi, IndiaRamanujan International Journal of Business and Research2455-59592583-01712022-07-01715271https://doi.org/10.51245/rijbr.v7i1.2022.574Responding To The Clarion Call Of COVID-19: A study of impact of HR function and employee engagement on post-crisis organisation recoverabilityDr. Mahima Thakur0https://orcid.org/0000-0003-4861-8654Mr. Rahel M. Schomaker1https://orcid.org/0000-0003-0054-094XMs. Mohini Yadav2https://orcid.org/0000-0003-0054-094XFaculty of Management Studies , University of DelhiGerman Research Institute for Public Administration , SpeyerSri Venkateswara College, University of DelhiThis empirical investigation attempts to trace the HR function enablers that contributed to organisational recoverability during the COVID19 crisis. The study adopts a dual approach of gaining the employee perspective as well as HR perspective of ten organisations operating in the national capital region of Delhi, India. A causal survey design was adopted to gain employee perspective through the analysis of quantitative data. The dependent variable of organisational recoverability was studied in relation to the independent variables of HR communication, HR support, HR collaboration, HR agility, HR anticipation of a crisis, and employee engagement. In the second phase of the study, HR managers of ten organisations were interviewed to gain insights into HR initiatives during COVID19. The quantitative data was subjected to machine learning analysis (Rstudio, Random Forest) & qualitative data was analysed through content analysis. The results indicate that Employee Engagement, HR support, HR agility, & HR anticipation of crisis emerged as predictors for organisational recoverability. The emerging themes of qualitative interviews were - HR initiatives, HR communication, HR empowerment, employee engagement, knowledge management, and organisational learning. The study has implications for HR professionals and academicians.https://rijbr.in/1/article/view/574/232human resourceemployee engagementmachine learningcovid19
spellingShingle Dr. Mahima Thakur
Mr. Rahel M. Schomaker
Ms. Mohini Yadav
Responding To The Clarion Call Of COVID-19: A study of impact of HR function and employee engagement on post-crisis organisation recoverability
Ramanujan International Journal of Business and Research
human resource
employee engagement
machine learning
covid19
title Responding To The Clarion Call Of COVID-19: A study of impact of HR function and employee engagement on post-crisis organisation recoverability
title_full Responding To The Clarion Call Of COVID-19: A study of impact of HR function and employee engagement on post-crisis organisation recoverability
title_fullStr Responding To The Clarion Call Of COVID-19: A study of impact of HR function and employee engagement on post-crisis organisation recoverability
title_full_unstemmed Responding To The Clarion Call Of COVID-19: A study of impact of HR function and employee engagement on post-crisis organisation recoverability
title_short Responding To The Clarion Call Of COVID-19: A study of impact of HR function and employee engagement on post-crisis organisation recoverability
title_sort responding to the clarion call of covid 19 a study of impact of hr function and employee engagement on post crisis organisation recoverability
topic human resource
employee engagement
machine learning
covid19
url https://rijbr.in/1/article/view/574/232
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