Youth Adoption of Innovative Digital Marketing and Cross-Cultural Disparities

This paper aims to explore Youth’s attitudes towards digital marketing utility perception and its effect on behavioral patterns in a cross-cultural perspective. The unified theory of acceptance and use of technology (UTAUT 2) model was adopted together with three new variables from the reasoned acti...

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Main Authors: Nada Mallah Boustani, Claude Chammaa
Format: Article
Language:English
Published: MDPI AG 2023-06-01
Series:Administrative Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3387/13/6/151
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author Nada Mallah Boustani
Claude Chammaa
author_facet Nada Mallah Boustani
Claude Chammaa
author_sort Nada Mallah Boustani
collection DOAJ
description This paper aims to explore Youth’s attitudes towards digital marketing utility perception and its effect on behavioral patterns in a cross-cultural perspective. The unified theory of acceptance and use of technology (UTAUT 2) model was adopted together with three new variables from the reasoned action theory and the 5S Internet marketing model to propose a theoretical model on Youth’s digital marketing adoption. A survey was conducted in Italy (N = 165) and Lebanon (N = 150), and PLS analysis was implemented for the empirical testing of the proposed research model. In the Italian sample, Hedonic motivation, social influence, facilitating conditions, and efficiency significantly predicted the behavioral intention of digital marketing which, in turn, was significantly related to use behavior. Subsequently, in the Lebanese sample, the subjective norms of hedonic motivation, social influence, experience and habit predicted behavioral intention, which was positively related with use behavior. The results led to the conclusion that national cultures still play an important role in affecting digital marketing adoption among younger generations, especially in less industrialized and technologically developed countries. Therefore, companies should keep this aspect in mind when innovating and developing digital marketing strategies targeting this generation.
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spelling doaj.art-85db8113f94248fa8d206ae0d84ef8aa2023-11-18T08:49:12ZengMDPI AGAdministrative Sciences2076-33872023-06-0113615110.3390/admsci13060151Youth Adoption of Innovative Digital Marketing and Cross-Cultural DisparitiesNada Mallah Boustani0Claude Chammaa1Faculty of Business and Administration, Saint Joseph University, Beirut 1104 2020, LebanonESLSCA Business School Paris, 75019 Paris, FranceThis paper aims to explore Youth’s attitudes towards digital marketing utility perception and its effect on behavioral patterns in a cross-cultural perspective. The unified theory of acceptance and use of technology (UTAUT 2) model was adopted together with three new variables from the reasoned action theory and the 5S Internet marketing model to propose a theoretical model on Youth’s digital marketing adoption. A survey was conducted in Italy (N = 165) and Lebanon (N = 150), and PLS analysis was implemented for the empirical testing of the proposed research model. In the Italian sample, Hedonic motivation, social influence, facilitating conditions, and efficiency significantly predicted the behavioral intention of digital marketing which, in turn, was significantly related to use behavior. Subsequently, in the Lebanese sample, the subjective norms of hedonic motivation, social influence, experience and habit predicted behavioral intention, which was positively related with use behavior. The results led to the conclusion that national cultures still play an important role in affecting digital marketing adoption among younger generations, especially in less industrialized and technologically developed countries. Therefore, companies should keep this aspect in mind when innovating and developing digital marketing strategies targeting this generation.https://www.mdpi.com/2076-3387/13/6/151digital marketingculturebehavioryouthtechnology
spellingShingle Nada Mallah Boustani
Claude Chammaa
Youth Adoption of Innovative Digital Marketing and Cross-Cultural Disparities
Administrative Sciences
digital marketing
culture
behavior
youth
technology
title Youth Adoption of Innovative Digital Marketing and Cross-Cultural Disparities
title_full Youth Adoption of Innovative Digital Marketing and Cross-Cultural Disparities
title_fullStr Youth Adoption of Innovative Digital Marketing and Cross-Cultural Disparities
title_full_unstemmed Youth Adoption of Innovative Digital Marketing and Cross-Cultural Disparities
title_short Youth Adoption of Innovative Digital Marketing and Cross-Cultural Disparities
title_sort youth adoption of innovative digital marketing and cross cultural disparities
topic digital marketing
culture
behavior
youth
technology
url https://www.mdpi.com/2076-3387/13/6/151
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