Relation between Total Quality Management Practices and Business Excellence: Evidence from Private Service Firms in Jordan
This study examines the extent of total quality management (TQM) practices implemented by private service firms and their impact on organisational excellence. Its importance derives from the major contribution of the private sector to the economy. TQM practices concerning leadership, human resource...
Main Authors: | , , , , |
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Format: | Article |
Language: | English |
Published: |
EconJournals
2018-01-01
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Series: | International Review of Management and Marketing |
Online Access: | https://www.econjournals.com/index.php/irmm/article/view/5819 |
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