Alternative tools to mass production and human performance indicators in sheltered work centers of Valencian community (Spain)

<p class="Abstract"><strong><em><span lang="EN-US">Purpose:</span></em></strong><span lang="EN-US"> The most popular alternative systems to mass production at an academic level (lean manufacturing, agile manufacturing, fle...

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Bibliographic Details
Main Authors: Juan A. Marin-Garcia, Cristobal Miralles, Julio J. Garcia-Sabater, M. Rosario Perello-Marin
Format: Article
Language:English
Published: OmniaScience 2011-10-01
Series:Journal of Industrial Engineering and Management
Subjects:
Online Access:http://www.jiem.org/index.php/jiem/article/view/422
Description
Summary:<p class="Abstract"><strong><em><span lang="EN-US">Purpose:</span></em></strong><span lang="EN-US"> The most popular alternative systems to mass production at an academic level (lean manufacturing, agile manufacturing, flexible customization, mass customization...) share many characteristics. Our article identifies an extensive set of alternative practices to mass production; analyzes the classification of practices in categories (Flow, TQM, TPM, Customer Relations, Supplier Relations and Human Resources Practices) and analyzes the impact on several human performance indicators such as satisfaction, absenteeism, voluntary turnover, permanent contracts, knowledge, personal &amp; social adjustment activities and integration of workers into ordinary companies.</span></p> <p class="Abstract"><strong><em><span lang="EN-US">Design/methodology/approach:</span></em></strong><span lang="EN-US"> Survey in sheltered work centers. We use regression analysis in order to prove relations between explicative and criterion variables. </span></p> <p class="Abstract"><strong><em><span lang="EN-US">Findings:</span></em></strong><span lang="EN-US"> The results of our research allow us to identify that human resource management and customer relationship practices have significant effects on job satisfaction, knowledge, integration into ordinary companies and personal and social adjustment.</span></p> <p class="Abstract"><strong><em><span lang="EN-US">Research limitations/implications:</span></em></strong><span lang="EN-US"> Data came only from one industry; therefore the results would not be directly generalized to other contexts.</span></p> <p class="Abstract"><strong><em><span lang="EN-US">Practical implications:</span></em></strong><span lang="EN-US"> Managers in Sheltered work centers can estimate the impact of the deployment of alternative tools to mass production.</span></p> <p class="Abstract"><strong><em><span lang="EN-US">Originality/value:</span></em></strong><span lang="EN-US"> There are few papers relating lean manufacturing tools and human resources performance indicators. At the same time, there are very few research carried out in sheltered work centers context.</span></p>
ISSN:2013-8423
2013-0953