Seeing the faces is so important—Experiences from online team meetings on commercial virtual reality platforms

During the COVID-19 pandemic, online meetings became common for daily teamwork in the home office. To understand the opportunities and challenges of meeting in virtual reality (VR) compared to videoconferences, we conducted the weekly team meetings of our human-computer interaction research lab on f...

Full description

Bibliographic Details
Main Authors: Michael Bonfert, Anke V. Reinschluessel, Susanne Putze, Yenchin Lai , Dmitry Alexandrovsky, Rainer Malaka , Tanja Döring
Format: Article
Language:English
Published: Frontiers Media S.A. 2023-01-01
Series:Frontiers in Virtual Reality
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/frvir.2022.945791/full
_version_ 1797956179023888384
author Michael Bonfert
Anke V. Reinschluessel
Susanne Putze
Yenchin Lai 
Dmitry Alexandrovsky
Rainer Malaka 
Tanja Döring
author_facet Michael Bonfert
Anke V. Reinschluessel
Susanne Putze
Yenchin Lai 
Dmitry Alexandrovsky
Rainer Malaka 
Tanja Döring
author_sort Michael Bonfert
collection DOAJ
description During the COVID-19 pandemic, online meetings became common for daily teamwork in the home office. To understand the opportunities and challenges of meeting in virtual reality (VR) compared to videoconferences, we conducted the weekly team meetings of our human-computer interaction research lab on five off-the-shelf online meeting platforms over 4 months. After each of the 12 meetings, we asked the participants (N = 32) to share their experiences, resulting in 200 completed online questionnaires. We evaluated the ratings of the overall meeting experience and conducted an exploratory factor analysis of the quantitative data to compare VR meetings and video calls in terms of meeting involvement and co-presence. In addition, a thematic analysis of the qualitative data revealed genuine insights covering five themes: spatial aspects, meeting atmosphere, expression of emotions, meeting productivity, and user needs. We reflect on our findings gained under authentic working conditions, derive lessons learned for running successful team meetings in VR supporting different kinds of meeting formats, and discuss the team’s long-term platform choice.
first_indexed 2024-04-10T23:44:53Z
format Article
id doaj.art-861a66c8b91343b4882273ca448796f8
institution Directory Open Access Journal
issn 2673-4192
language English
last_indexed 2024-04-10T23:44:53Z
publishDate 2023-01-01
publisher Frontiers Media S.A.
record_format Article
series Frontiers in Virtual Reality
spelling doaj.art-861a66c8b91343b4882273ca448796f82023-01-11T04:54:42ZengFrontiers Media S.A.Frontiers in Virtual Reality2673-41922023-01-01310.3389/frvir.2022.945791945791Seeing the faces is so important—Experiences from online team meetings on commercial virtual reality platformsMichael BonfertAnke V. ReinschluesselSusanne PutzeYenchin Lai Dmitry AlexandrovskyRainer Malaka Tanja DöringDuring the COVID-19 pandemic, online meetings became common for daily teamwork in the home office. To understand the opportunities and challenges of meeting in virtual reality (VR) compared to videoconferences, we conducted the weekly team meetings of our human-computer interaction research lab on five off-the-shelf online meeting platforms over 4 months. After each of the 12 meetings, we asked the participants (N = 32) to share their experiences, resulting in 200 completed online questionnaires. We evaluated the ratings of the overall meeting experience and conducted an exploratory factor analysis of the quantitative data to compare VR meetings and video calls in terms of meeting involvement and co-presence. In addition, a thematic analysis of the qualitative data revealed genuine insights covering five themes: spatial aspects, meeting atmosphere, expression of emotions, meeting productivity, and user needs. We reflect on our findings gained under authentic working conditions, derive lessons learned for running successful team meetings in VR supporting different kinds of meeting formats, and discuss the team’s long-term platform choice.https://www.frontiersin.org/articles/10.3389/frvir.2022.945791/fullCSCWvirtual realitysocial VRremote collaborationvirtual meetingsvideo conferencing
spellingShingle Michael Bonfert
Anke V. Reinschluessel
Susanne Putze
Yenchin Lai 
Dmitry Alexandrovsky
Rainer Malaka 
Tanja Döring
Seeing the faces is so important—Experiences from online team meetings on commercial virtual reality platforms
Frontiers in Virtual Reality
CSCW
virtual reality
social VR
remote collaboration
virtual meetings
video conferencing
title Seeing the faces is so important—Experiences from online team meetings on commercial virtual reality platforms
title_full Seeing the faces is so important—Experiences from online team meetings on commercial virtual reality platforms
title_fullStr Seeing the faces is so important—Experiences from online team meetings on commercial virtual reality platforms
title_full_unstemmed Seeing the faces is so important—Experiences from online team meetings on commercial virtual reality platforms
title_short Seeing the faces is so important—Experiences from online team meetings on commercial virtual reality platforms
title_sort seeing the faces is so important experiences from online team meetings on commercial virtual reality platforms
topic CSCW
virtual reality
social VR
remote collaboration
virtual meetings
video conferencing
url https://www.frontiersin.org/articles/10.3389/frvir.2022.945791/full
work_keys_str_mv AT michaelbonfert seeingthefacesissoimportantexperiencesfromonlineteammeetingsoncommercialvirtualrealityplatforms
AT ankevreinschluessel seeingthefacesissoimportantexperiencesfromonlineteammeetingsoncommercialvirtualrealityplatforms
AT susanneputze seeingthefacesissoimportantexperiencesfromonlineteammeetingsoncommercialvirtualrealityplatforms
AT yenchinlai seeingthefacesissoimportantexperiencesfromonlineteammeetingsoncommercialvirtualrealityplatforms
AT dmitryalexandrovsky seeingthefacesissoimportantexperiencesfromonlineteammeetingsoncommercialvirtualrealityplatforms
AT rainermalaka seeingthefacesissoimportantexperiencesfromonlineteammeetingsoncommercialvirtualrealityplatforms
AT tanjadoring seeingthefacesissoimportantexperiencesfromonlineteammeetingsoncommercialvirtualrealityplatforms