Evaluation of a Contact Tracing Training Program and Field Experience

Introduction: The study objective was to evaluate a contact tracing training program and the role of contact tracing on volunteers’ professional development. Methods: A COVID-19 contact tracing program was conducted at an urban academic medical center, in collaboration with the local health departme...

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Main Authors: Katherine M. Strelau, BS, Nawar Naseer, PhD, MPH, Rachel Feuerstein-Simon, MPA, MPH, Kierstyn Claycomb, MS, MBA, Heather Klusaritz, PhD, MSW, Hillary C.M. Nelson, PhD, MPH, Carolyn C. Cannuscio, ScD
Format: Article
Language:English
Published: Elsevier 2022-09-01
Series:AJPM Focus
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2773065422000153
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author Katherine M. Strelau, BS
Nawar Naseer, PhD, MPH
Rachel Feuerstein-Simon, MPA, MPH
Kierstyn Claycomb, MS, MBA
Heather Klusaritz, PhD, MSW
Hillary C.M. Nelson, PhD, MPH
Carolyn C. Cannuscio, ScD
author_facet Katherine M. Strelau, BS
Nawar Naseer, PhD, MPH
Rachel Feuerstein-Simon, MPA, MPH
Kierstyn Claycomb, MS, MBA
Heather Klusaritz, PhD, MSW
Hillary C.M. Nelson, PhD, MPH
Carolyn C. Cannuscio, ScD
author_sort Katherine M. Strelau, BS
collection DOAJ
description Introduction: The study objective was to evaluate a contact tracing training program and the role of contact tracing on volunteers’ professional development. Methods: A COVID-19 contact tracing program was conducted at an urban academic medical center, in collaboration with the local health department, between March 2020 and May 2021. Contact tracers, most of whom were health professions students, completed pretraining and post-training surveys to assess knowledge and self-efficacy to conduct contact tracing, plus an 18-month follow-up survey regarding career impacts. Results: We observed statistically significant post-training increases in knowledge and self-efficacy to conduct contact tracing. Contact tracers described benefiting from training regarding cultural humility, empathy, and trauma-informed interviewing. They also expressed a deeper understanding of COVID-19 inequities and their structural causes and reported that the work was emotionally demanding. Conclusions: Key to pandemic preparedness is having a trained and supported workforce. This study showed how contact tracing training and field experience strengthened students’ education in the health professions by sharpening interpersonal skills and structural competency and by generating insights regarding current gaps in both public health infrastructure and support for vulnerable populations.
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spelling doaj.art-862b6a44d50e4ea9ae64a2503368b2852022-12-22T03:56:35ZengElsevierAJPM Focus2773-06542022-09-0111100017Evaluation of a Contact Tracing Training Program and Field ExperienceKatherine M. Strelau, BS0Nawar Naseer, PhD, MPH1Rachel Feuerstein-Simon, MPA, MPH2Kierstyn Claycomb, MS, MBA3Heather Klusaritz, PhD, MSW4Hillary C.M. Nelson, PhD, MPH5Carolyn C. Cannuscio, ScD6Department of Family Medicine and Community Health, Perelman School of Medicine, University of Pennsylvania, Philadelphia, Pennsylvania; Address correspondence to: Katherine M. Strelau, BS, Department of Family Medicine and Community Health, Perelman School of Medicine, University of Pennsylvania, Anatomy Chemistry Building, Room 145, 3620 Hamilton Walk, Philadelphia PA 19104.Department of Family Medicine and Community Health, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PennsylvaniaDepartment of Family Medicine and Community Health, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PennsylvaniaCenter for Global Health, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PennsylvaniaDepartment of Family Medicine and Community Health, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PennsylvaniaDepartment of Biochemistry and Biophysics, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PennsylvaniaDepartment of Family Medicine and Community Health, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PennsylvaniaIntroduction: The study objective was to evaluate a contact tracing training program and the role of contact tracing on volunteers’ professional development. Methods: A COVID-19 contact tracing program was conducted at an urban academic medical center, in collaboration with the local health department, between March 2020 and May 2021. Contact tracers, most of whom were health professions students, completed pretraining and post-training surveys to assess knowledge and self-efficacy to conduct contact tracing, plus an 18-month follow-up survey regarding career impacts. Results: We observed statistically significant post-training increases in knowledge and self-efficacy to conduct contact tracing. Contact tracers described benefiting from training regarding cultural humility, empathy, and trauma-informed interviewing. They also expressed a deeper understanding of COVID-19 inequities and their structural causes and reported that the work was emotionally demanding. Conclusions: Key to pandemic preparedness is having a trained and supported workforce. This study showed how contact tracing training and field experience strengthened students’ education in the health professions by sharpening interpersonal skills and structural competency and by generating insights regarding current gaps in both public health infrastructure and support for vulnerable populations.http://www.sciencedirect.com/science/article/pii/S2773065422000153COVID-19contact tracingtrainingpublic health workforcepandemic responsestructural competency
spellingShingle Katherine M. Strelau, BS
Nawar Naseer, PhD, MPH
Rachel Feuerstein-Simon, MPA, MPH
Kierstyn Claycomb, MS, MBA
Heather Klusaritz, PhD, MSW
Hillary C.M. Nelson, PhD, MPH
Carolyn C. Cannuscio, ScD
Evaluation of a Contact Tracing Training Program and Field Experience
AJPM Focus
COVID-19
contact tracing
training
public health workforce
pandemic response
structural competency
title Evaluation of a Contact Tracing Training Program and Field Experience
title_full Evaluation of a Contact Tracing Training Program and Field Experience
title_fullStr Evaluation of a Contact Tracing Training Program and Field Experience
title_full_unstemmed Evaluation of a Contact Tracing Training Program and Field Experience
title_short Evaluation of a Contact Tracing Training Program and Field Experience
title_sort evaluation of a contact tracing training program and field experience
topic COVID-19
contact tracing
training
public health workforce
pandemic response
structural competency
url http://www.sciencedirect.com/science/article/pii/S2773065422000153
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