The Influence of Feedback Type in Robot-Assisted Training

Robot-assisted training, where social robots can be used as motivational coaches, provides an interesting application area. This paper examines how feedback given by a robot agent influences the various facets of participant experience in robot-assisted training. Specifically, we investigated the ef...

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Main Authors: Neziha Akalin, Annica Kristoffersson, Amy Loutfi
Format: Article
Language:English
Published: MDPI AG 2019-10-01
Series:Multimodal Technologies and Interaction
Subjects:
Online Access:https://www.mdpi.com/2414-4088/3/4/67
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author Neziha Akalin
Annica Kristoffersson
Amy Loutfi
author_facet Neziha Akalin
Annica Kristoffersson
Amy Loutfi
author_sort Neziha Akalin
collection DOAJ
description Robot-assisted training, where social robots can be used as motivational coaches, provides an interesting application area. This paper examines how feedback given by a robot agent influences the various facets of participant experience in robot-assisted training. Specifically, we investigated the effects of feedback type on robot acceptance, sense of safety and security, attitude towards robots and task performance. In the experiment, 23 older participants performed basic arm exercises with a social robot as a guide and received feedback. Different feedback conditions were administered, such as flattering, positive and negative feedback. Our results suggest that the robot with flattering and positive feedback was appreciated by older people in general, even if the feedback did not necessarily correspond to objective measures such as performance. Participants in these groups felt better about the interaction and the robot.
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spelling doaj.art-863301457d5a417fac198d9e8875bc7e2022-12-21T23:35:58ZengMDPI AGMultimodal Technologies and Interaction2414-40882019-10-01346710.3390/mti3040067mti3040067The Influence of Feedback Type in Robot-Assisted TrainingNeziha Akalin0Annica Kristoffersson1Amy Loutfi2School of Science and Technology, Örebro University, SE-701 82 Örebro, SwedenSchool of Innovation, Design and Engineering, Mälardalen University, SE-721 23 Västerås, SwedenSchool of Science and Technology, Örebro University, SE-701 82 Örebro, SwedenRobot-assisted training, where social robots can be used as motivational coaches, provides an interesting application area. This paper examines how feedback given by a robot agent influences the various facets of participant experience in robot-assisted training. Specifically, we investigated the effects of feedback type on robot acceptance, sense of safety and security, attitude towards robots and task performance. In the experiment, 23 older participants performed basic arm exercises with a social robot as a guide and received feedback. Different feedback conditions were administered, such as flattering, positive and negative feedback. Our results suggest that the robot with flattering and positive feedback was appreciated by older people in general, even if the feedback did not necessarily correspond to objective measures such as performance. Participants in these groups felt better about the interaction and the robot.https://www.mdpi.com/2414-4088/3/4/67feedbackacceptanceflattering robotsense of safety and securityrobot-assisted training
spellingShingle Neziha Akalin
Annica Kristoffersson
Amy Loutfi
The Influence of Feedback Type in Robot-Assisted Training
Multimodal Technologies and Interaction
feedback
acceptance
flattering robot
sense of safety and security
robot-assisted training
title The Influence of Feedback Type in Robot-Assisted Training
title_full The Influence of Feedback Type in Robot-Assisted Training
title_fullStr The Influence of Feedback Type in Robot-Assisted Training
title_full_unstemmed The Influence of Feedback Type in Robot-Assisted Training
title_short The Influence of Feedback Type in Robot-Assisted Training
title_sort influence of feedback type in robot assisted training
topic feedback
acceptance
flattering robot
sense of safety and security
robot-assisted training
url https://www.mdpi.com/2414-4088/3/4/67
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