Using and joining a franchised private sector provider network in Myanmar.
BACKGROUND: Quality is central to understanding provider motivations to join and remain within a social franchising network. Quality also appears as a key issue from the client's perspective, and may influence why a client chooses to use a franchised provider over another type of provider. The...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Public Library of Science (PLoS)
2011-01-01
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| Series: | PLoS ONE |
| Online Access: | http://europepmc.org/articles/PMC3236746?pdf=render |
| _version_ | 1818553451708153856 |
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| author | Kathryn O'Connell Mo Hom Tin Aung Marc Theuss Dale Huntington |
| author_facet | Kathryn O'Connell Mo Hom Tin Aung Marc Theuss Dale Huntington |
| author_sort | Kathryn O'Connell |
| collection | DOAJ |
| description | BACKGROUND: Quality is central to understanding provider motivations to join and remain within a social franchising network. Quality also appears as a key issue from the client's perspective, and may influence why a client chooses to use a franchised provider over another type of provider. The dynamic relationships between providers of social franchising clinics and clients who use these services have not been thoroughly investigated in the context of Myanmar, which has an established social franchising network. This study examines client motivations to use a Sun Quality Health network provider and provider motivations to join and remain in the Sun Quality Health network. Taken together, these two aims provide an opportunity to explore the symbiotic relationship between client satisfaction and provider incentives to increase the utilization of reproductive health care services. METHODS AND FINDINGS: Results from a series of focus group discussions with clients of reproductive health services and franchised providers shows that women chose health services provided by franchised private sector general practitioners because of its perceived higher quality, associated with the availability of effective, affordable, drugs. A key finding of the study is associated with providers. Provider focus group discussions indicate that a principle determinate for joining and remaining in the Sun Quality Health Network was serving the poor. |
| first_indexed | 2024-12-12T09:26:00Z |
| format | Article |
| id | doaj.art-8645d1e60e7e48d0be1b59c8f4324fed |
| institution | Directory Open Access Journal |
| issn | 1932-6203 |
| language | English |
| last_indexed | 2024-12-12T09:26:00Z |
| publishDate | 2011-01-01 |
| publisher | Public Library of Science (PLoS) |
| record_format | Article |
| series | PLoS ONE |
| spelling | doaj.art-8645d1e60e7e48d0be1b59c8f4324fed2022-12-22T00:29:02ZengPublic Library of Science (PLoS)PLoS ONE1932-62032011-01-01612e2836410.1371/journal.pone.0028364Using and joining a franchised private sector provider network in Myanmar.Kathryn O'ConnellMo HomTin AungMarc TheussDale HuntingtonBACKGROUND: Quality is central to understanding provider motivations to join and remain within a social franchising network. Quality also appears as a key issue from the client's perspective, and may influence why a client chooses to use a franchised provider over another type of provider. The dynamic relationships between providers of social franchising clinics and clients who use these services have not been thoroughly investigated in the context of Myanmar, which has an established social franchising network. This study examines client motivations to use a Sun Quality Health network provider and provider motivations to join and remain in the Sun Quality Health network. Taken together, these two aims provide an opportunity to explore the symbiotic relationship between client satisfaction and provider incentives to increase the utilization of reproductive health care services. METHODS AND FINDINGS: Results from a series of focus group discussions with clients of reproductive health services and franchised providers shows that women chose health services provided by franchised private sector general practitioners because of its perceived higher quality, associated with the availability of effective, affordable, drugs. A key finding of the study is associated with providers. Provider focus group discussions indicate that a principle determinate for joining and remaining in the Sun Quality Health Network was serving the poor.http://europepmc.org/articles/PMC3236746?pdf=render |
| spellingShingle | Kathryn O'Connell Mo Hom Tin Aung Marc Theuss Dale Huntington Using and joining a franchised private sector provider network in Myanmar. PLoS ONE |
| title | Using and joining a franchised private sector provider network in Myanmar. |
| title_full | Using and joining a franchised private sector provider network in Myanmar. |
| title_fullStr | Using and joining a franchised private sector provider network in Myanmar. |
| title_full_unstemmed | Using and joining a franchised private sector provider network in Myanmar. |
| title_short | Using and joining a franchised private sector provider network in Myanmar. |
| title_sort | using and joining a franchised private sector provider network in myanmar |
| url | http://europepmc.org/articles/PMC3236746?pdf=render |
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