THE ROLE OF WOM AND THE COMPETENCY OF PARAMEDICAL COMMUNICATIONS TOWARD THE DECISION TO ADOPTING TRUST-MEDIATED TELEMEDICINE IN PANDEMIC TIMES COVID-19

The purpose of this study is to examine aspects of word of mouth and paramedic communication competence and trust such as that's influence patient to decide using telemedicine, as we know telemedicine is the alternative for a patient who will be able to receive health services during the Covid-...

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Main Authors: Putra I.B.U., Widari D.A.
Format: Article
Language:English
Published: iVolga Press 2021-10-01
Series:Russian Journal of Agricultural and Socio-Economic Sciences
Subjects:
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author Putra I.B.U.
Widari D.A.
author_facet Putra I.B.U.
Widari D.A.
author_sort Putra I.B.U.
collection DOAJ
description The purpose of this study is to examine aspects of word of mouth and paramedic communication competence and trust such as that's influence patient to decide using telemedicine, as we know telemedicine is the alternative for a patient who will be able to receive health services during the Covid-19 pandemic. The number of respondents in this study was 85 respondents. The respondents were people in the city of Denpasar. Data from the questionnaires were then analyzed using SEM-PLS. Based on the results, several conclusions are obtained namely (1) Word of Mouth has a positive but insignificant effect on the decision to adopt telemedicine. (2) Paramedic Communication Competence has a positive and significant effect on the decision to adopt telemedicine. (3) Word of Mouth has a positive and significant effect on Trust in adopting telemedicine. (4) Paramedic communication competence has a positive and significant effect on Trust in adopting telemedicine. (5). Trust is a mediating variable that relates the Word Of Mouth variable and Paramedic Communication Competence to the decision to adopt telemedicine.
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spelling doaj.art-869835b17bea451c844f977d2ff6228e2023-09-02T15:19:25ZengiVolga PressRussian Journal of Agricultural and Socio-Economic Sciences2226-11842021-10-0111810233110.18551/rjoas.2021-10.03THE ROLE OF WOM AND THE COMPETENCY OF PARAMEDICAL COMMUNICATIONS TOWARD THE DECISION TO ADOPTING TRUST-MEDIATED TELEMEDICINE IN PANDEMIC TIMES COVID-19Putra I.B.U.0Widari D.A.1University of WarmadewaUniversity of WarmadewaThe purpose of this study is to examine aspects of word of mouth and paramedic communication competence and trust such as that's influence patient to decide using telemedicine, as we know telemedicine is the alternative for a patient who will be able to receive health services during the Covid-19 pandemic. The number of respondents in this study was 85 respondents. The respondents were people in the city of Denpasar. Data from the questionnaires were then analyzed using SEM-PLS. Based on the results, several conclusions are obtained namely (1) Word of Mouth has a positive but insignificant effect on the decision to adopt telemedicine. (2) Paramedic Communication Competence has a positive and significant effect on the decision to adopt telemedicine. (3) Word of Mouth has a positive and significant effect on Trust in adopting telemedicine. (4) Paramedic communication competence has a positive and significant effect on Trust in adopting telemedicine. (5). Trust is a mediating variable that relates the Word Of Mouth variable and Paramedic Communication Competence to the decision to adopt telemedicine.womparamedic communication competencetrusttelemedicinesem-pls
spellingShingle Putra I.B.U.
Widari D.A.
THE ROLE OF WOM AND THE COMPETENCY OF PARAMEDICAL COMMUNICATIONS TOWARD THE DECISION TO ADOPTING TRUST-MEDIATED TELEMEDICINE IN PANDEMIC TIMES COVID-19
Russian Journal of Agricultural and Socio-Economic Sciences
wom
paramedic communication competence
trust
telemedicine
sem-pls
title THE ROLE OF WOM AND THE COMPETENCY OF PARAMEDICAL COMMUNICATIONS TOWARD THE DECISION TO ADOPTING TRUST-MEDIATED TELEMEDICINE IN PANDEMIC TIMES COVID-19
title_full THE ROLE OF WOM AND THE COMPETENCY OF PARAMEDICAL COMMUNICATIONS TOWARD THE DECISION TO ADOPTING TRUST-MEDIATED TELEMEDICINE IN PANDEMIC TIMES COVID-19
title_fullStr THE ROLE OF WOM AND THE COMPETENCY OF PARAMEDICAL COMMUNICATIONS TOWARD THE DECISION TO ADOPTING TRUST-MEDIATED TELEMEDICINE IN PANDEMIC TIMES COVID-19
title_full_unstemmed THE ROLE OF WOM AND THE COMPETENCY OF PARAMEDICAL COMMUNICATIONS TOWARD THE DECISION TO ADOPTING TRUST-MEDIATED TELEMEDICINE IN PANDEMIC TIMES COVID-19
title_short THE ROLE OF WOM AND THE COMPETENCY OF PARAMEDICAL COMMUNICATIONS TOWARD THE DECISION TO ADOPTING TRUST-MEDIATED TELEMEDICINE IN PANDEMIC TIMES COVID-19
title_sort role of wom and the competency of paramedical communications toward the decision to adopting trust mediated telemedicine in pandemic times covid 19
topic wom
paramedic communication competence
trust
telemedicine
sem-pls
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