THE ROLE OF ORGANIZATIONAL JUSTICE IN RELATIONSHIP BETWEEN LEADER AND MEMBER (LMX) IN THE SERVICE SECTOR

This research examines individual and organizational qualities in the relations of leaders and followers and their perception of the dimensions of organizational justice. Past results of various studies have shown that organizational justice has a positively influences LMX realities, but also that i...

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Main Authors: Tatjana VANIĆ, Igor STAMENKOVIĆ, Aleksandra VUJKO, Tamara GAJIĆ, Mirjana DELIĆ JOVIĆ
Format: Article
Language:English
Published: Editura Universităţii din Oradea 2019-12-01
Series:Geo Journal of Tourism and Geosites
Subjects:
Online Access:http://gtg.webhost.uoradea.ro/PDF/GTG-4-2019/gtg.27415-434.pdf
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author Tatjana VANIĆ
Igor STAMENKOVIĆ
Aleksandra VUJKO
Tamara GAJIĆ
Mirjana DELIĆ JOVIĆ
author_facet Tatjana VANIĆ
Igor STAMENKOVIĆ
Aleksandra VUJKO
Tamara GAJIĆ
Mirjana DELIĆ JOVIĆ
author_sort Tatjana VANIĆ
collection DOAJ
description This research examines individual and organizational qualities in the relations of leaders and followers and their perception of the dimensions of organizational justice. Past results of various studies have shown that organizational justice has a positively influences LMX realities, but also that it is a predictor of the quality level of LMX. The analysis covered 200 respondents in the service sector in Serbia, and correlation and regression were used to achieve the research objectives. This study showed that from demographic characteristics, only certain age groups were different in the perception of distribution and procedural justice. The findings can be used to implement new techniques in an organizational context, i.e. the introduction of new "tools" by the leaders.
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spelling doaj.art-86d154780bef485abbfb98b2abb40e432022-12-21T20:29:46ZengEditura Universităţii din OradeaGeo Journal of Tourism and Geosites2065-08172019-12-012741296130610.30892/gtg.27415-434THE ROLE OF ORGANIZATIONAL JUSTICE IN RELATIONSHIP BETWEEN LEADER AND MEMBER (LMX) IN THE SERVICE SECTORTatjana VANIĆ0Igor STAMENKOVIĆ1Aleksandra VUJKO2Tamara GAJIĆ3Mirjana DELIĆ JOVIĆ4City administration for economy, Rumenačka 110a, Novi Sad, Serbia, e-mail: ttjn_vnc@yahoo.co.uk, e-mail: ttn1@mail.ru University of Novi Sad, Faculty of Science, Novi Sad, Serbia, e-mail: igorrrogi@yahoo.comNovi Sad School of Business, Vladimira Perića Valtera 4, 21000, Novi Sad, Vojvodina, Serbia; South Ural State University, Institute of Sports, Tourism and Service,76 Lenin Ave., Chelyabinsk 454080, Russia, Faculty of Tourism and Hotel Management, Jovana Dučića 23a, Banja Luka 78000, Republic of Srpska, e-mail: aleksandravujko@yahoo.comNovi Sad School of Business, Vladimira Perića Valtera 4, 21000 Novi Sad; University of Business Studies, Faculty of Tourism and Hotel Management, Jovana Dučića 23a, Banja Luka 78000, Republic of Srpska, e-mail: tamara.gajic.1977@gmail.comUniversity of Business Studies, Faculty of Tourism and Hotel Management, Jovana Dučića 23a, Banja Luka 78000, Republic of Srpska, e-mail: mdelicjovic@yahoo.comThis research examines individual and organizational qualities in the relations of leaders and followers and their perception of the dimensions of organizational justice. Past results of various studies have shown that organizational justice has a positively influences LMX realities, but also that it is a predictor of the quality level of LMX. The analysis covered 200 respondents in the service sector in Serbia, and correlation and regression were used to achieve the research objectives. This study showed that from demographic characteristics, only certain age groups were different in the perception of distribution and procedural justice. The findings can be used to implement new techniques in an organizational context, i.e. the introduction of new "tools" by the leaders.http://gtg.webhost.uoradea.ro/PDF/GTG-4-2019/gtg.27415-434.pdforganizational justicelmxsectorservice
spellingShingle Tatjana VANIĆ
Igor STAMENKOVIĆ
Aleksandra VUJKO
Tamara GAJIĆ
Mirjana DELIĆ JOVIĆ
THE ROLE OF ORGANIZATIONAL JUSTICE IN RELATIONSHIP BETWEEN LEADER AND MEMBER (LMX) IN THE SERVICE SECTOR
Geo Journal of Tourism and Geosites
organizational justice
lmx
sector
service
title THE ROLE OF ORGANIZATIONAL JUSTICE IN RELATIONSHIP BETWEEN LEADER AND MEMBER (LMX) IN THE SERVICE SECTOR
title_full THE ROLE OF ORGANIZATIONAL JUSTICE IN RELATIONSHIP BETWEEN LEADER AND MEMBER (LMX) IN THE SERVICE SECTOR
title_fullStr THE ROLE OF ORGANIZATIONAL JUSTICE IN RELATIONSHIP BETWEEN LEADER AND MEMBER (LMX) IN THE SERVICE SECTOR
title_full_unstemmed THE ROLE OF ORGANIZATIONAL JUSTICE IN RELATIONSHIP BETWEEN LEADER AND MEMBER (LMX) IN THE SERVICE SECTOR
title_short THE ROLE OF ORGANIZATIONAL JUSTICE IN RELATIONSHIP BETWEEN LEADER AND MEMBER (LMX) IN THE SERVICE SECTOR
title_sort role of organizational justice in relationship between leader and member lmx in the service sector
topic organizational justice
lmx
sector
service
url http://gtg.webhost.uoradea.ro/PDF/GTG-4-2019/gtg.27415-434.pdf
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