Modeling User Participation in Facebook Live by Applying the Mediating Role of Social Presence

The rapid development of mobile Internet technology has brought about the flourishing growth of social media live streaming. This study employs social presence theory as the primary framework to investigate the impact of Facebook Live’s features of sociality, immediacy, and entertainment on users’ s...

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Main Authors: Yimin Lum, Chen-Wei Chang
Format: Article
Language:English
Published: MDPI AG 2023-12-01
Series:Information
Subjects:
Online Access:https://www.mdpi.com/2078-2489/15/1/23
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author Yimin Lum
Chen-Wei Chang
author_facet Yimin Lum
Chen-Wei Chang
author_sort Yimin Lum
collection DOAJ
description The rapid development of mobile Internet technology has brought about the flourishing growth of social media live streaming. This study employs social presence theory as the primary framework to investigate the impact of Facebook Live’s features of sociality, immediacy, and entertainment on users’ sense of presence. These features were then considered within the dimensions of awareness, emotion, and cognition. The influence of social presence on user engagement behaviors was divided into browsing behavior, interactive behavior, and creative behavior. Using snowball sampling, an online survey was administered to Facebook Live users, and 416 valid responses were collected. The research team used software to analyze the data, primarily encompassing descriptive statistics, reliability and validity analyses, structural equation modeling, and mediation effects testing. The research findings are as follows. First, the media characteristics of Facebook Live significantly influence the sense of presence. Specifically, sociality, immediacy, and entertainment on Facebook Live have a notable impact on users’ awareness, emotion, and cognition. Second, different dimensions of social presence have distinct effects on various user engagement behaviors. Notably, the dimensions of awareness, emotion, and cognition of social presence positively affect users’ browsing and interactive behaviors, while emotion influences users’ creative behavior. The third finding was that awareness, emotion, and cognition act as intermediates between Facebook Live’s media characteristics and user engagement behaviors. Implications are discussed.
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spelling doaj.art-86d4ed6c0ce3426c9c2b0f04d7a9c7de2024-01-26T17:03:41ZengMDPI AGInformation2078-24892023-12-011512310.3390/info15010023Modeling User Participation in Facebook Live by Applying the Mediating Role of Social PresenceYimin Lum0Chen-Wei Chang1School of Journalism, Fudan University, Shanghai 200437, ChinaDepartment of Adult and Continuing Education, National Taiwan Normal University, Taipei City 106, TaiwanThe rapid development of mobile Internet technology has brought about the flourishing growth of social media live streaming. This study employs social presence theory as the primary framework to investigate the impact of Facebook Live’s features of sociality, immediacy, and entertainment on users’ sense of presence. These features were then considered within the dimensions of awareness, emotion, and cognition. The influence of social presence on user engagement behaviors was divided into browsing behavior, interactive behavior, and creative behavior. Using snowball sampling, an online survey was administered to Facebook Live users, and 416 valid responses were collected. The research team used software to analyze the data, primarily encompassing descriptive statistics, reliability and validity analyses, structural equation modeling, and mediation effects testing. The research findings are as follows. First, the media characteristics of Facebook Live significantly influence the sense of presence. Specifically, sociality, immediacy, and entertainment on Facebook Live have a notable impact on users’ awareness, emotion, and cognition. Second, different dimensions of social presence have distinct effects on various user engagement behaviors. Notably, the dimensions of awareness, emotion, and cognition of social presence positively affect users’ browsing and interactive behaviors, while emotion influences users’ creative behavior. The third finding was that awareness, emotion, and cognition act as intermediates between Facebook Live’s media characteristics and user engagement behaviors. Implications are discussed.https://www.mdpi.com/2078-2489/15/1/23social medialive streamingmedia characteristicssocial presenceuser engagement
spellingShingle Yimin Lum
Chen-Wei Chang
Modeling User Participation in Facebook Live by Applying the Mediating Role of Social Presence
Information
social media
live streaming
media characteristics
social presence
user engagement
title Modeling User Participation in Facebook Live by Applying the Mediating Role of Social Presence
title_full Modeling User Participation in Facebook Live by Applying the Mediating Role of Social Presence
title_fullStr Modeling User Participation in Facebook Live by Applying the Mediating Role of Social Presence
title_full_unstemmed Modeling User Participation in Facebook Live by Applying the Mediating Role of Social Presence
title_short Modeling User Participation in Facebook Live by Applying the Mediating Role of Social Presence
title_sort modeling user participation in facebook live by applying the mediating role of social presence
topic social media
live streaming
media characteristics
social presence
user engagement
url https://www.mdpi.com/2078-2489/15/1/23
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AT chenweichang modelinguserparticipationinfacebooklivebyapplyingthemediatingroleofsocialpresence