The acceptability, usability, engagement and optimisation of a mHealth service promoting healthy lifestyle behaviours: A mixed method feasibility study
Objective Mobile health (mHealth) services suffer from high attrition rates yet represent a viable strategy for adults to improve their health. There is a need to develop evidence-based mHealth services and to constantly evaluate their feasibility. This study explored the acceptability, usability, e...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
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SAGE Publishing
2024-04-01
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| Series: | Digital Health |
| Online Access: | https://doi.org/10.1177/20552076241247935 |
| _version_ | 1797201809257791488 |
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| author | Callum Regan Phillip Von Rosen Susanne Andermo Maria Hagströmer Unn-Britt Johansson Jenny Rossen |
| author_facet | Callum Regan Phillip Von Rosen Susanne Andermo Maria Hagströmer Unn-Britt Johansson Jenny Rossen |
| author_sort | Callum Regan |
| collection | DOAJ |
| description | Objective Mobile health (mHealth) services suffer from high attrition rates yet represent a viable strategy for adults to improve their health. There is a need to develop evidence-based mHealth services and to constantly evaluate their feasibility. This study explored the acceptability, usability, engagement and optimisation of a co-developed mHealth service, aiming to promote healthy lifestyle behaviours. Methods The service LongLife Active® (LLA) is a mobile app with coaching. Adults were recruited from the general population. Quantitative results and qualitative findings guided the reasoning for the acceptability, usability, engagement and optimisation of LLA. Data from: questionnaires, log data, eight semi-structured interviews with users, feedback comments from users and two focus groups with product developers and coaches were collected. Inductive content analysis was used to analyse the qualitative data. A mixed method approach was used to interpret the findings. Results The final sample was 55 users (82% female), who signed up to use the service for 12 weeks. Engagement data was available for 43 (78%). The action plan was the most popular function engaged with by users. The mean scores for acceptability and usability were 3.3/5.0 and 50/100, respectively, rated by 15 users. Users expressed that the service’s health focus was unique, and the service gave them a ‘kickstart’ in their behaviour change. Many ways to optimise the service were identified, including to increase personalisation, promote motivation and improve usability. Conclusion By incorporating suggestions for optimisation, this service has the potential to support peoples’ healthy lifestyle behaviours. |
| first_indexed | 2024-04-24T07:53:26Z |
| format | Article |
| id | doaj.art-8758262d405b4feebe9b2aeecd10248f |
| institution | Directory Open Access Journal |
| issn | 2055-2076 |
| language | English |
| last_indexed | 2024-04-24T07:53:26Z |
| publishDate | 2024-04-01 |
| publisher | SAGE Publishing |
| record_format | Article |
| series | Digital Health |
| spelling | doaj.art-8758262d405b4feebe9b2aeecd10248f2024-04-18T08:03:28ZengSAGE PublishingDigital Health2055-20762024-04-011010.1177/20552076241247935The acceptability, usability, engagement and optimisation of a mHealth service promoting healthy lifestyle behaviours: A mixed method feasibility studyCallum Regan0Phillip Von Rosen1Susanne Andermo2Maria Hagströmer3Unn-Britt Johansson4Jenny Rossen5 Division of Physiotherapy, Department of Neurobiology, Care Sciences and Society, , Stockholm, Sweden Division of Physiotherapy, Department of Neurobiology, Care Sciences and Society, , Stockholm, Sweden Department of Sport Science, The , Stockholm, Sweden Department of Health Promoting Science, University, Stockholm, Sweden Department of Clinical Science and Education, Södersjukhuset, , Stockholm, Sweden Department of Health Promoting Science, University, Stockholm, SwedenObjective Mobile health (mHealth) services suffer from high attrition rates yet represent a viable strategy for adults to improve their health. There is a need to develop evidence-based mHealth services and to constantly evaluate their feasibility. This study explored the acceptability, usability, engagement and optimisation of a co-developed mHealth service, aiming to promote healthy lifestyle behaviours. Methods The service LongLife Active® (LLA) is a mobile app with coaching. Adults were recruited from the general population. Quantitative results and qualitative findings guided the reasoning for the acceptability, usability, engagement and optimisation of LLA. Data from: questionnaires, log data, eight semi-structured interviews with users, feedback comments from users and two focus groups with product developers and coaches were collected. Inductive content analysis was used to analyse the qualitative data. A mixed method approach was used to interpret the findings. Results The final sample was 55 users (82% female), who signed up to use the service for 12 weeks. Engagement data was available for 43 (78%). The action plan was the most popular function engaged with by users. The mean scores for acceptability and usability were 3.3/5.0 and 50/100, respectively, rated by 15 users. Users expressed that the service’s health focus was unique, and the service gave them a ‘kickstart’ in their behaviour change. Many ways to optimise the service were identified, including to increase personalisation, promote motivation and improve usability. Conclusion By incorporating suggestions for optimisation, this service has the potential to support peoples’ healthy lifestyle behaviours.https://doi.org/10.1177/20552076241247935 |
| spellingShingle | Callum Regan Phillip Von Rosen Susanne Andermo Maria Hagströmer Unn-Britt Johansson Jenny Rossen The acceptability, usability, engagement and optimisation of a mHealth service promoting healthy lifestyle behaviours: A mixed method feasibility study Digital Health |
| title | The acceptability, usability, engagement and optimisation of a mHealth service promoting healthy lifestyle behaviours: A mixed method feasibility study |
| title_full | The acceptability, usability, engagement and optimisation of a mHealth service promoting healthy lifestyle behaviours: A mixed method feasibility study |
| title_fullStr | The acceptability, usability, engagement and optimisation of a mHealth service promoting healthy lifestyle behaviours: A mixed method feasibility study |
| title_full_unstemmed | The acceptability, usability, engagement and optimisation of a mHealth service promoting healthy lifestyle behaviours: A mixed method feasibility study |
| title_short | The acceptability, usability, engagement and optimisation of a mHealth service promoting healthy lifestyle behaviours: A mixed method feasibility study |
| title_sort | acceptability usability engagement and optimisation of a mhealth service promoting healthy lifestyle behaviours a mixed method feasibility study |
| url | https://doi.org/10.1177/20552076241247935 |
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