Electronic Service Quality in Public Sector Case of Raja Company
The paper reveals the findings of a case study in "Raja Passenger Trains Company". This company has been established in 1996 and is affiliated to the Railways of Islamic Republic of Iran. Raja Company is currently resorting to the skills and experiences of over 3000 staff, and the number o...
| Main Authors: | , |
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| Format: | Article |
| Language: | fas |
| Published: |
University of Tehran
2009-02-01
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| Series: | Journal of Information Technology Management |
| Subjects: | |
| Online Access: | https://jitm.ut.ac.ir/article_27729_c25c5bac31f91e578750a6d2392c596d.pdf |