The analysis of human error as causes in the maintenance of machines: a case study in mining companies

This paper describes the two-step method used to analyse the factors and aspects influencing human error during the maintenance of mining machines. The first step is the cause-effect analysis, supported by brainstorming, where five factors and 21 aspects are identified. During the second step, the g...

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Main Authors: Kovacevic, Srdja, Papic, Ljubisa, Janackovic, Goran, Savic, Suzana
Format: Article
Language:English
Published: Stellenbosch University 2016-12-01
Series:South African Journal of Industrial Engineering
Subjects:
Online Access:http://sajie.journals.ac.za/pub/article/view/1493
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author Kovacevic, Srdja
Papic, Ljubisa
Janackovic, Goran
Savic, Suzana
author_facet Kovacevic, Srdja
Papic, Ljubisa
Janackovic, Goran
Savic, Suzana
author_sort Kovacevic, Srdja
collection DOAJ
description This paper describes the two-step method used to analyse the factors and aspects influencing human error during the maintenance of mining machines. The first step is the cause-effect analysis, supported by brainstorming, where five factors and 21 aspects are identified. During the second step, the group fuzzy analytic hierarchy process is used to rank the identified factors and aspects. A case study is done on mining companies in Serbia. The key aspects are ranked according to an analysis that included experts who assess risks in mining companies (a maintenance engineer, a technologist, an ergonomist, a psychologist, and an organisational scientist). Failure to follow technical maintenance instructions, poor organisation of the training process, inadequate diagnostic equipment, and a lack of understanding of the work process are identified as the most important causes of human error.
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spelling doaj.art-875e37a391204db589806f4fd669114c2022-12-21T19:43:23ZengStellenbosch UniversitySouth African Journal of Industrial Engineering1012-277X2224-78902016-12-0127419320210.7166/27-4-1493The analysis of human error as causes in the maintenance of machines: a case study in mining companiesKovacevic, Srdja0Papic, Ljubisa1Janackovic, Goran2Savic, Suzana3JP PK Kosovo ObilicUniversity of KragujevacUniversity of NisUniversity of NisThis paper describes the two-step method used to analyse the factors and aspects influencing human error during the maintenance of mining machines. The first step is the cause-effect analysis, supported by brainstorming, where five factors and 21 aspects are identified. During the second step, the group fuzzy analytic hierarchy process is used to rank the identified factors and aspects. A case study is done on mining companies in Serbia. The key aspects are ranked according to an analysis that included experts who assess risks in mining companies (a maintenance engineer, a technologist, an ergonomist, a psychologist, and an organisational scientist). Failure to follow technical maintenance instructions, poor organisation of the training process, inadequate diagnostic equipment, and a lack of understanding of the work process are identified as the most important causes of human error.http://sajie.journals.ac.za/pub/article/view/1493human errorminingmining machinesmaintenancecause effect analysis
spellingShingle Kovacevic, Srdja
Papic, Ljubisa
Janackovic, Goran
Savic, Suzana
The analysis of human error as causes in the maintenance of machines: a case study in mining companies
South African Journal of Industrial Engineering
human error
mining
mining machines
maintenance
cause effect analysis
title The analysis of human error as causes in the maintenance of machines: a case study in mining companies
title_full The analysis of human error as causes in the maintenance of machines: a case study in mining companies
title_fullStr The analysis of human error as causes in the maintenance of machines: a case study in mining companies
title_full_unstemmed The analysis of human error as causes in the maintenance of machines: a case study in mining companies
title_short The analysis of human error as causes in the maintenance of machines: a case study in mining companies
title_sort analysis of human error as causes in the maintenance of machines a case study in mining companies
topic human error
mining
mining machines
maintenance
cause effect analysis
url http://sajie.journals.ac.za/pub/article/view/1493
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