Work Stress and Willingness of Nursing Aides during the COVID-19 Pandemic
Objectives: During the coronavirus disease 2019 (COVID-19) pandemic, nursing aides (NAs) experienced greater work stress than they do typically because they worked in highly contagious environments. This may have influenced their work morale and willingness to work, which can reduce patient satisfac...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
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MDPI AG
2022-08-01
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| Series: | Healthcare |
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| Online Access: | https://www.mdpi.com/2227-9032/10/8/1446 |
| _version_ | 1797445077112455168 |
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| author | Ting-Shan Chang Li-Ju Chen Shu-Wen Hung Yi-Min Hsu Ya-Ling Tzeng Ying Chang |
| author_facet | Ting-Shan Chang Li-Ju Chen Shu-Wen Hung Yi-Min Hsu Ya-Ling Tzeng Ying Chang |
| author_sort | Ting-Shan Chang |
| collection | DOAJ |
| description | Objectives: During the coronavirus disease 2019 (COVID-19) pandemic, nursing aides (NAs) experienced greater work stress than they do typically because they worked in highly contagious environments. This may have influenced their work morale and willingness to work, which can reduce patient satisfaction, influence their physical and mental health, and even endanger patient safety or cause medical system collapse. Design: A cross-sectional survey with a structured self-report questionnaire was conducted. Setting and Participants: 144 NAs from a medical center in Central Taiwan participated. Methods: We recruited NAs through convenience sampling to discuss their work stress, willingness to work, and patients’ satisfaction with them during the COVID-19 pandemic. Result: Of the 144 recruited NAs, 115 (79.9%) were women and 29 (20.1%) were men, and 89 (61.8%) had completed COVID-19 training courses. NAs with different work tenure lengths exhibited significant differences in work stress (<i>p</i> = 0.022), willingness to work (<i>p</i> = 0.029), and patient satisfaction (<i>p</i> = 0.029) scores during the pandemic. Conclusion: The study findings provide crucial data for the management of NAs during pandemics to prevent them from neglecting patients due to excessive work stress or losing their willingness to work, which may cause the medical system to collapse. |
| first_indexed | 2024-03-09T13:21:30Z |
| format | Article |
| id | doaj.art-87c2211576614490ae5a9c13070e6758 |
| institution | Directory Open Access Journal |
| issn | 2227-9032 |
| language | English |
| last_indexed | 2024-03-09T13:21:30Z |
| publishDate | 2022-08-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Healthcare |
| spelling | doaj.art-87c2211576614490ae5a9c13070e67582023-11-30T21:29:37ZengMDPI AGHealthcare2227-90322022-08-01108144610.3390/healthcare10081446Work Stress and Willingness of Nursing Aides during the COVID-19 PandemicTing-Shan Chang0Li-Ju Chen1Shu-Wen Hung2Yi-Min Hsu3Ya-Ling Tzeng4Ying Chang5School of Nursing, Fooyin University, Kaohsiung 831301, TaiwanDepartment of Nursing, China Medical University Hospital, Taichung 404327, TaiwanDepartment of Nursing, China Medical University Hospital, Taichung 404327, TaiwanDepartment of Nursing, China Medical University Hospital, Taichung 404327, TaiwanSchool of Nursing, College of Healthcare, China Medical University, Taichung 404328, TaiwanAdministration Department, China Medical University Hospital, Taichung 404327, TaiwanObjectives: During the coronavirus disease 2019 (COVID-19) pandemic, nursing aides (NAs) experienced greater work stress than they do typically because they worked in highly contagious environments. This may have influenced their work morale and willingness to work, which can reduce patient satisfaction, influence their physical and mental health, and even endanger patient safety or cause medical system collapse. Design: A cross-sectional survey with a structured self-report questionnaire was conducted. Setting and Participants: 144 NAs from a medical center in Central Taiwan participated. Methods: We recruited NAs through convenience sampling to discuss their work stress, willingness to work, and patients’ satisfaction with them during the COVID-19 pandemic. Result: Of the 144 recruited NAs, 115 (79.9%) were women and 29 (20.1%) were men, and 89 (61.8%) had completed COVID-19 training courses. NAs with different work tenure lengths exhibited significant differences in work stress (<i>p</i> = 0.022), willingness to work (<i>p</i> = 0.029), and patient satisfaction (<i>p</i> = 0.029) scores during the pandemic. Conclusion: The study findings provide crucial data for the management of NAs during pandemics to prevent them from neglecting patients due to excessive work stress or losing their willingness to work, which may cause the medical system to collapse.https://www.mdpi.com/2227-9032/10/8/1446COVID-19nurse aidesservice qualitywork stress |
| spellingShingle | Ting-Shan Chang Li-Ju Chen Shu-Wen Hung Yi-Min Hsu Ya-Ling Tzeng Ying Chang Work Stress and Willingness of Nursing Aides during the COVID-19 Pandemic Healthcare COVID-19 nurse aides service quality work stress |
| title | Work Stress and Willingness of Nursing Aides during the COVID-19 Pandemic |
| title_full | Work Stress and Willingness of Nursing Aides during the COVID-19 Pandemic |
| title_fullStr | Work Stress and Willingness of Nursing Aides during the COVID-19 Pandemic |
| title_full_unstemmed | Work Stress and Willingness of Nursing Aides during the COVID-19 Pandemic |
| title_short | Work Stress and Willingness of Nursing Aides during the COVID-19 Pandemic |
| title_sort | work stress and willingness of nursing aides during the covid 19 pandemic |
| topic | COVID-19 nurse aides service quality work stress |
| url | https://www.mdpi.com/2227-9032/10/8/1446 |
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