Turning constraints into opportunities: Online delivery of communication skills simulation sessions to undergraduate medical students during the COVID-19 pandemic

The COVID-19 pandemic impacted higher-learning institutions. Communication skills training in medical education needed innovative solutions to adjust to the situation. In times of change, evaluation channels should be developed, and any problems raised by learners and educators should be responded...

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Main Author: Reina Abraham
Format: Article
Language:English
Published: University of the Free State 2021-12-01
Series:Perspectives in Education
Subjects:
Online Access:http://196.255.246.28/index.php/pie/article/view/4916
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author Reina Abraham
author_facet Reina Abraham
author_sort Reina Abraham
collection DOAJ
description The COVID-19 pandemic impacted higher-learning institutions. Communication skills training in medical education needed innovative solutions to adjust to the situation. In times of change, evaluation channels should be developed, and any problems raised by learners and educators should be responded to rapidly. A remotely facilitated communication skills simulation-based training programme was piloted by the clinical skills laboratory tutors using Zoom as the online platform. The goal of the pilot session was to establish a communication skills training strategy remotely, to test an online session using the defined online platform and to assess its effectiveness. Though locally facilitated face-to-face simulationbased training as the conventional format is easier to use and experience, training on virtual simulation-based communication skills enabled through the online portal has been described by participants as both feasible and effective. The results show that an efficient educational environment can be provided by remote simulation of communication skills. An important requirement for learner engagement with remotely facilitated simulation-based training is the development of contextual understanding, multiple exposures and a respectful learner-teacher relationship. Any negative impact of remotely facilitated simulation-based training may be concealed by an overarching high perceived value of simulation-based trainings in general. This pilot online simulation programme shows the value of using this modality and lays the foundation for communication skills teaching during future disasters. There is the need to consider how online simulation can be sustained after the pandemic and not just returning to the conventional face-to-face teaching and learning.
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spelling doaj.art-87c8bbff865e43ddbb975e5732b2a1532024-03-18T11:09:32ZengUniversity of the Free StatePerspectives in Education0258-22362519-593X2021-12-0139410.18820/2519593X/pie.v39.i4.5Turning constraints into opportunities: Online delivery of communication skills simulation sessions to undergraduate medical students during the COVID-19 pandemicReina Abraham0University of KwaZulu-Natal, South Africa The COVID-19 pandemic impacted higher-learning institutions. Communication skills training in medical education needed innovative solutions to adjust to the situation. In times of change, evaluation channels should be developed, and any problems raised by learners and educators should be responded to rapidly. A remotely facilitated communication skills simulation-based training programme was piloted by the clinical skills laboratory tutors using Zoom as the online platform. The goal of the pilot session was to establish a communication skills training strategy remotely, to test an online session using the defined online platform and to assess its effectiveness. Though locally facilitated face-to-face simulationbased training as the conventional format is easier to use and experience, training on virtual simulation-based communication skills enabled through the online portal has been described by participants as both feasible and effective. The results show that an efficient educational environment can be provided by remote simulation of communication skills. An important requirement for learner engagement with remotely facilitated simulation-based training is the development of contextual understanding, multiple exposures and a respectful learner-teacher relationship. Any negative impact of remotely facilitated simulation-based training may be concealed by an overarching high perceived value of simulation-based trainings in general. This pilot online simulation programme shows the value of using this modality and lays the foundation for communication skills teaching during future disasters. There is the need to consider how online simulation can be sustained after the pandemic and not just returning to the conventional face-to-face teaching and learning. http://196.255.246.28/index.php/pie/article/view/4916Communication skills trainingCOVID-19Medical educationOnline simulationZoom online platform
spellingShingle Reina Abraham
Turning constraints into opportunities: Online delivery of communication skills simulation sessions to undergraduate medical students during the COVID-19 pandemic
Perspectives in Education
Communication skills training
COVID-19
Medical education
Online simulation
Zoom online platform
title Turning constraints into opportunities: Online delivery of communication skills simulation sessions to undergraduate medical students during the COVID-19 pandemic
title_full Turning constraints into opportunities: Online delivery of communication skills simulation sessions to undergraduate medical students during the COVID-19 pandemic
title_fullStr Turning constraints into opportunities: Online delivery of communication skills simulation sessions to undergraduate medical students during the COVID-19 pandemic
title_full_unstemmed Turning constraints into opportunities: Online delivery of communication skills simulation sessions to undergraduate medical students during the COVID-19 pandemic
title_short Turning constraints into opportunities: Online delivery of communication skills simulation sessions to undergraduate medical students during the COVID-19 pandemic
title_sort turning constraints into opportunities online delivery of communication skills simulation sessions to undergraduate medical students during the covid 19 pandemic
topic Communication skills training
COVID-19
Medical education
Online simulation
Zoom online platform
url http://196.255.246.28/index.php/pie/article/view/4916
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