KOMUNIKASI ANTAR KARYAWAN ETNIS JAWA DAN TIONGHOA

This study was to describe the horizontal communication among employees with ethnic diversity in communication process, barriers of communication as well as efforts made by the employees in resolving horizontal communication conflicts. Data collection technique used focus group discussion of structu...

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Main Authors: Ferdika Tedjakusuma, Eddy Madiono Sutanto
Format: Article
Language:English
Published: Petra Christian University 2015-01-01
Series:Jurnal Manajemen dan Wirausaha
Subjects:
Online Access:http://puslit2.petra.ac.id/ejournal/index.php/man/article/view/19351
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author Ferdika Tedjakusuma
Eddy Madiono Sutanto
author_facet Ferdika Tedjakusuma
Eddy Madiono Sutanto
author_sort Ferdika Tedjakusuma
collection DOAJ
description This study was to describe the horizontal communication among employees with ethnic diversity in communication process, barriers of communication as well as efforts made by the employees in resolving horizontal communication conflicts. Data collection technique used focus group discussion of structured interviews to three Ja­va­nese employees and three Chinese employees. The interviews were done by dividing the em­ployees into two discussion groups according to their ethnics to answer the same re­search questions. The implications of this study were in accordance with the results of the research which stated that employees' ethnic diversity didn’t directly affect the continuity of horizontal communication among em­ployees in the organization.
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spelling doaj.art-87e77fd5297e4ac2a3d4fd8598d25a0c2022-12-22T03:41:38ZengPetra Christian UniversityJurnal Manajemen dan Wirausaha1411-14381411-14382015-01-01172177186KOMUNIKASI ANTAR KARYAWAN ETNIS JAWA DAN TIONGHOAFerdika Tedjakusuma0Eddy Madiono Sutanto1 Program Manajemen Bisnis, Universitas Kristen Petra <br />Jalan Siwalankerto 121–131, Surabaya 60236 Program Manajemen Bisnis, Universitas Kristen Petra <br />Jalan Siwalankerto 121–131, Surabaya 60236 This study was to describe the horizontal communication among employees with ethnic diversity in communication process, barriers of communication as well as efforts made by the employees in resolving horizontal communication conflicts. Data collection technique used focus group discussion of structured interviews to three Ja­va­nese employees and three Chinese employees. The interviews were done by dividing the em­ployees into two discussion groups according to their ethnics to answer the same re­search questions. The implications of this study were in accordance with the results of the research which stated that employees' ethnic diversity didn’t directly affect the continuity of horizontal communication among em­ployees in the organization.http://puslit2.petra.ac.id/ejournal/index.php/man/article/view/19351Employeeethnic diversityhorizontal communicationcommunication among em¬ployees
spellingShingle Ferdika Tedjakusuma
Eddy Madiono Sutanto
KOMUNIKASI ANTAR KARYAWAN ETNIS JAWA DAN TIONGHOA
Jurnal Manajemen dan Wirausaha
Employee
ethnic diversity
horizontal communication
communication among em¬ployees
title KOMUNIKASI ANTAR KARYAWAN ETNIS JAWA DAN TIONGHOA
title_full KOMUNIKASI ANTAR KARYAWAN ETNIS JAWA DAN TIONGHOA
title_fullStr KOMUNIKASI ANTAR KARYAWAN ETNIS JAWA DAN TIONGHOA
title_full_unstemmed KOMUNIKASI ANTAR KARYAWAN ETNIS JAWA DAN TIONGHOA
title_short KOMUNIKASI ANTAR KARYAWAN ETNIS JAWA DAN TIONGHOA
title_sort komunikasi antar karyawan etnis jawa dan tionghoa
topic Employee
ethnic diversity
horizontal communication
communication among em¬ployees
url http://puslit2.petra.ac.id/ejournal/index.php/man/article/view/19351
work_keys_str_mv AT ferdikatedjakusuma komunikasiantarkaryawanetnisjawadantionghoa
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