THE ROLE OF RELATIONSHIP MARKETING AND SHARIAH COMPLIANCE ON CUSTOMERS’ LOYALTY IN ISLAMIC MICROFINANCE

The purpose of this research is to examine and analize the effect of relationship marketing and shariah compliance on customers’ satisfaction and loyalty. This research is a survey research which used a quantitative approach. The data were obtained from 185 respondents by using convenience sampling...

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Bibliographic Details
Main Author: Anita Rahmawaty
Format: Article
Language:English
Published: Institut Agama Islam Negeri (IAIN) Salatiga 2016-07-01
Series:Inferensi Jurnal Penelitian Sosial Keagamaan
Subjects:
Online Access:http://inferensi.iainsalatiga.ac.id/index.php/inferensi/article/view/469