Comparing the effects of face-to-face and virtual education on nursing students’ communication skills

Background and aims: The quality of nurse-patient communication has significant effects on patient care outcomes. Therefore, education of communication skills (CSs) to nurses and nursing students can improve patient care outcomes. The aim of this study was to compare the effects of face-to-face educ...

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Main Authors: Somayeh Mokhtari, Fereshteh Aein, Reza Masoudi, Mohammad Heidari, Fatemeh Drees
Format: Article
Language:English
Published: Shahrekord University of Medical Sciences 2021-12-01
Series:Journal of Multidisciplinary Care
Subjects:
Online Access:https://jmdc.skums.ac.ir/PDF/jmdc-10-132.pdf
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author Somayeh Mokhtari
Fereshteh Aein
Reza Masoudi
Mohammad Heidari
Fatemeh Drees
author_facet Somayeh Mokhtari
Fereshteh Aein
Reza Masoudi
Mohammad Heidari
Fatemeh Drees
author_sort Somayeh Mokhtari
collection DOAJ
description Background and aims: The quality of nurse-patient communication has significant effects on patient care outcomes. Therefore, education of communication skills (CSs) to nurses and nursing students can improve patient care outcomes. The aim of this study was to compare the effects of face-to-face education (FTFE) and virtual education (VE) on CSs among nursing students. Methods: This quasi-experimental study was conducted in 2021. Participants were 51 senior nursing students in their internship course in Shahrekord Faculty of Nursing and Midwifery, Shahrekord, Iran. They were recruited to the study through a census and were allocated to FTFE and VE groups through the Random Allocation Software. FTFE was provided in two sessions through the lecture and the question and answer methods, while VE was provided in a single online session through simulated multimedia content. Participants’ CSs were assessed before and ten days after the study intervention through a 50-minute Objective Structured Clinical Examination with five consecutive stations on communication with elderly patient, communication with adolescent patient, communication with aggressive patient, communication with illiterate or non-communicative patient, and communication for consent. Data were analyzed using the SPSS software (v. 23.0) and through the independent sample t, paired-sample t, and chi-square tests and the multivariate analysis of variance (MANOVA). Results: The posttest mean scores of CSs in both groups were significantly greater than their corresponding pretest values (P<0.05). However, there were no significant differences between the groups respecting the pretest and the posttest mean scores of CSs. The pretest mean score of the communication with elderly patient skill and the posttest mean score of the communication with aggressive patient skill had significant relationship with participants’ place of residence and gender, respectively (P<0.05). Conclusion: VE is as effective as FTFE in significantly improving nursing students’ CSs. Therefore, quality VE programs are recommended to fulfill the different educational needs of nursing students.
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spelling doaj.art-8805803228404f0490bace7270e63e3d2022-12-22T03:26:03ZengShahrekord University of Medical SciencesJournal of Multidisciplinary Care2783-38522021-12-0110413213810.34172/jmdc.2021.26jmdc-99Comparing the effects of face-to-face and virtual education on nursing students’ communication skillsSomayeh Mokhtari0Fereshteh Aein1Reza Masoudi2Mohammad Heidari3Fatemeh Drees4Shahrekord University of Medical Sciences, Shahrekord, IranCommunity-Oriented Nursing Midwifery Research Center, Shahrekord University of Medical Sciences, Shahrekord, IranCommunity-Oriented Nursing Midwifery Research Center, Shahrekord University of Medical Sciences, Shahrekord, IranCommunity-Oriented Nursing Midwifery Research Center, Shahrekord University of Medical Sciences, Shahrekord, IranDepartment of Epidemiology and Biostatistics, School of Health Modeling in Health Research Center, Shahrekord University of Medical Sciences, Shahrekord, IranBackground and aims: The quality of nurse-patient communication has significant effects on patient care outcomes. Therefore, education of communication skills (CSs) to nurses and nursing students can improve patient care outcomes. The aim of this study was to compare the effects of face-to-face education (FTFE) and virtual education (VE) on CSs among nursing students. Methods: This quasi-experimental study was conducted in 2021. Participants were 51 senior nursing students in their internship course in Shahrekord Faculty of Nursing and Midwifery, Shahrekord, Iran. They were recruited to the study through a census and were allocated to FTFE and VE groups through the Random Allocation Software. FTFE was provided in two sessions through the lecture and the question and answer methods, while VE was provided in a single online session through simulated multimedia content. Participants’ CSs were assessed before and ten days after the study intervention through a 50-minute Objective Structured Clinical Examination with five consecutive stations on communication with elderly patient, communication with adolescent patient, communication with aggressive patient, communication with illiterate or non-communicative patient, and communication for consent. Data were analyzed using the SPSS software (v. 23.0) and through the independent sample t, paired-sample t, and chi-square tests and the multivariate analysis of variance (MANOVA). Results: The posttest mean scores of CSs in both groups were significantly greater than their corresponding pretest values (P<0.05). However, there were no significant differences between the groups respecting the pretest and the posttest mean scores of CSs. The pretest mean score of the communication with elderly patient skill and the posttest mean score of the communication with aggressive patient skill had significant relationship with participants’ place of residence and gender, respectively (P<0.05). Conclusion: VE is as effective as FTFE in significantly improving nursing students’ CSs. Therefore, quality VE programs are recommended to fulfill the different educational needs of nursing students.https://jmdc.skums.ac.ir/PDF/jmdc-10-132.pdfcommunication skillface-to-face educationvirtual educationnursing student
spellingShingle Somayeh Mokhtari
Fereshteh Aein
Reza Masoudi
Mohammad Heidari
Fatemeh Drees
Comparing the effects of face-to-face and virtual education on nursing students’ communication skills
Journal of Multidisciplinary Care
communication skill
face-to-face education
virtual education
nursing student
title Comparing the effects of face-to-face and virtual education on nursing students’ communication skills
title_full Comparing the effects of face-to-face and virtual education on nursing students’ communication skills
title_fullStr Comparing the effects of face-to-face and virtual education on nursing students’ communication skills
title_full_unstemmed Comparing the effects of face-to-face and virtual education on nursing students’ communication skills
title_short Comparing the effects of face-to-face and virtual education on nursing students’ communication skills
title_sort comparing the effects of face to face and virtual education on nursing students communication skills
topic communication skill
face-to-face education
virtual education
nursing student
url https://jmdc.skums.ac.ir/PDF/jmdc-10-132.pdf
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