Perceptions of medical error among general practitioners in rural China: a qualitative interview study

Background Medical error (ME) is a serious public health problem and a leading cause of death. The reported adverse incidents in China were much less than western countries, and the research on patient safety in rural China’s primary care institutions was scarce. This study aims to identify the fact...

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Main Authors: Jiming Zhu, Yanhua Chen, Hange Li, Ziting Guo, Wenbin Yang, Yanrong He
Format: Article
Language:English
Published: BMJ Publishing Group 2023-11-01
Series:BMJ Open Quality
Online Access:https://bmjopenquality.bmj.com/content/12/4/e002528.full
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author Jiming Zhu
Yanhua Chen
Hange Li
Ziting Guo
Wenbin Yang
Yanrong He
author_facet Jiming Zhu
Yanhua Chen
Hange Li
Ziting Guo
Wenbin Yang
Yanrong He
author_sort Jiming Zhu
collection DOAJ
description Background Medical error (ME) is a serious public health problem and a leading cause of death. The reported adverse incidents in China were much less than western countries, and the research on patient safety in rural China’s primary care institutions was scarce. This study aims to identify the factors contributing to the under-reporting of ME among general practitioners in township health centres (THCs).Methods A qualitative semi-structured interview study was conducted with 31 general practitioners working in 30 THCs across 6 provinces. Thematic analysis was conducted using a grounded theory approach.Results The understanding of ME was not unified, from only mild consequence to only almost equivalent to medical malpractice. Common coping strategies for THCs after ME occurs included concealing and punishment. None of the participants reported adverse events through the National Clinical Improvement System website since they worked in THCs. Discussions about ME always focused on physicians rather than the system.Conclusions The low reported incidence of ME could be explained by unclear concept, unawareness and blame culture. It is imperative to provide supportive environment, patient safety training and good examples of error-based improvements to rural primary care institutions so that ME could be fully discussed, and systemic factors of ME could be recognised and improved there in the future.
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spelling doaj.art-88240efb1e8447f9a765c896989283ef2024-01-04T22:50:07ZengBMJ Publishing GroupBMJ Open Quality2399-66412023-11-0112410.1136/bmjoq-2023-002528Perceptions of medical error among general practitioners in rural China: a qualitative interview studyJiming Zhu0Yanhua Chen1Hange Li2Ziting Guo3Wenbin Yang4Yanrong He5Vanke School of Public Health, Tsinghua University, Beijing, ChinaVanke School of Public Health, Tsinghua University, Beijing, ChinaVanke School of Public Health, Tsinghua University, Beijing, ChinaVanke School of Public Health, Tsinghua University, Beijing, ChinaDepartment of Oral and Maxillofacial Surgery, Department of Medical Affairs, Sichuan University West China Hospital of Stomatology, Chengdu, Sichuan, ChinaVanke School of Public Health, Tsinghua University, Beijing, ChinaBackground Medical error (ME) is a serious public health problem and a leading cause of death. The reported adverse incidents in China were much less than western countries, and the research on patient safety in rural China’s primary care institutions was scarce. This study aims to identify the factors contributing to the under-reporting of ME among general practitioners in township health centres (THCs).Methods A qualitative semi-structured interview study was conducted with 31 general practitioners working in 30 THCs across 6 provinces. Thematic analysis was conducted using a grounded theory approach.Results The understanding of ME was not unified, from only mild consequence to only almost equivalent to medical malpractice. Common coping strategies for THCs after ME occurs included concealing and punishment. None of the participants reported adverse events through the National Clinical Improvement System website since they worked in THCs. Discussions about ME always focused on physicians rather than the system.Conclusions The low reported incidence of ME could be explained by unclear concept, unawareness and blame culture. It is imperative to provide supportive environment, patient safety training and good examples of error-based improvements to rural primary care institutions so that ME could be fully discussed, and systemic factors of ME could be recognised and improved there in the future.https://bmjopenquality.bmj.com/content/12/4/e002528.full
spellingShingle Jiming Zhu
Yanhua Chen
Hange Li
Ziting Guo
Wenbin Yang
Yanrong He
Perceptions of medical error among general practitioners in rural China: a qualitative interview study
BMJ Open Quality
title Perceptions of medical error among general practitioners in rural China: a qualitative interview study
title_full Perceptions of medical error among general practitioners in rural China: a qualitative interview study
title_fullStr Perceptions of medical error among general practitioners in rural China: a qualitative interview study
title_full_unstemmed Perceptions of medical error among general practitioners in rural China: a qualitative interview study
title_short Perceptions of medical error among general practitioners in rural China: a qualitative interview study
title_sort perceptions of medical error among general practitioners in rural china a qualitative interview study
url https://bmjopenquality.bmj.com/content/12/4/e002528.full
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