An integrated model for the usage and acceptance of stickers in WhatsApp through SEM-ANN approach

This analysis integrates the “technology acceptance model (TAM)” with the “use of gratifications theory (U&G)” to develop an embedded model that predicts the use and satisfaction of emotional icons called stickers through WhatsApp. The explanation for combining these two theories is tha...

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Main Authors: Khadija Alhumaid, Noha Alnazzawi, Iman Akour, Osama Al Khasoneh, Raghad Alfaisal, Said Salloum
Format: Article
Language:English
Published: Growing Science 2022-01-01
Series:International Journal of Data and Network Science
Online Access:http://www.growingscience.com/ijds/Vol6/ijdns_2022_85.pdf
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author Khadija Alhumaid
Noha Alnazzawi
Iman Akour
Osama Al Khasoneh
Raghad Alfaisal
Said Salloum
author_facet Khadija Alhumaid
Noha Alnazzawi
Iman Akour
Osama Al Khasoneh
Raghad Alfaisal
Said Salloum
author_sort Khadija Alhumaid
collection DOAJ
description This analysis integrates the “technology acceptance model (TAM)” with the “use of gratifications theory (U&G)” to develop an embedded model that predicts the use and satisfaction of emotional icons called stickers through WhatsApp. The explanation for combining these two theories is that U&G offers accurate information and a thorough knowledge of use, while TAM theory has been firmly established in several technical implementations. A newly developed hybrid analysis procedure has been applied within this research. Using an artificial neural network (ANN), and the structural equation model (SEM) have been combined. The research also uses the importance-performance map analysis (IPMA) to present each factor’s performance as well as importance. The ANN and IPMA research have both indicated that for sticker use intention, a highly essential predictor is Socialization. An online questionnaire survey was developed to assess the recommended model. The intention to use stickers was significantly affected by “Socialization, Self Presentation, Enjoyment, Novelty, Unique Function, Perceived Ease of Use, and Perceived Usefulness”. The research's main achievement is the convergence of two separate theories into a single conceptualization to accurately calculate the TAM components when it comes to the usage of stickers in WhatsApp. Theoretically, the recommended model provides enough insight for aspects which affect the intention to use stickers with relevance to the socialization’s factors considering interpersonal aspects. Practically, the higher education decision-makers along with professionals would extract variables that are important as compared to others and policies would be developed accordingly. The deep ANN model competence has been analyzed within the research to decide upon the non-linear associations between variables of the theoretical model, methodologically.
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spelling doaj.art-882d81e3dc47405494096cfcc43e55282022-12-22T02:17:40ZengGrowing ScienceInternational Journal of Data and Network Science2561-81482561-81562022-01-01641261127210.5267/j.ijdns.2022.6.008An integrated model for the usage and acceptance of stickers in WhatsApp through SEM-ANN approachKhadija AlhumaidNoha AlnazzawiIman AkourOsama Al KhasonehRaghad Alfaisal Said Salloum This analysis integrates the “technology acceptance model (TAM)” with the “use of gratifications theory (U&G)” to develop an embedded model that predicts the use and satisfaction of emotional icons called stickers through WhatsApp. The explanation for combining these two theories is that U&G offers accurate information and a thorough knowledge of use, while TAM theory has been firmly established in several technical implementations. A newly developed hybrid analysis procedure has been applied within this research. Using an artificial neural network (ANN), and the structural equation model (SEM) have been combined. The research also uses the importance-performance map analysis (IPMA) to present each factor’s performance as well as importance. The ANN and IPMA research have both indicated that for sticker use intention, a highly essential predictor is Socialization. An online questionnaire survey was developed to assess the recommended model. The intention to use stickers was significantly affected by “Socialization, Self Presentation, Enjoyment, Novelty, Unique Function, Perceived Ease of Use, and Perceived Usefulness”. The research's main achievement is the convergence of two separate theories into a single conceptualization to accurately calculate the TAM components when it comes to the usage of stickers in WhatsApp. Theoretically, the recommended model provides enough insight for aspects which affect the intention to use stickers with relevance to the socialization’s factors considering interpersonal aspects. Practically, the higher education decision-makers along with professionals would extract variables that are important as compared to others and policies would be developed accordingly. The deep ANN model competence has been analyzed within the research to decide upon the non-linear associations between variables of the theoretical model, methodologically.http://www.growingscience.com/ijds/Vol6/ijdns_2022_85.pdf
spellingShingle Khadija Alhumaid
Noha Alnazzawi
Iman Akour
Osama Al Khasoneh
Raghad Alfaisal
Said Salloum
An integrated model for the usage and acceptance of stickers in WhatsApp through SEM-ANN approach
International Journal of Data and Network Science
title An integrated model for the usage and acceptance of stickers in WhatsApp through SEM-ANN approach
title_full An integrated model for the usage and acceptance of stickers in WhatsApp through SEM-ANN approach
title_fullStr An integrated model for the usage and acceptance of stickers in WhatsApp through SEM-ANN approach
title_full_unstemmed An integrated model for the usage and acceptance of stickers in WhatsApp through SEM-ANN approach
title_short An integrated model for the usage and acceptance of stickers in WhatsApp through SEM-ANN approach
title_sort integrated model for the usage and acceptance of stickers in whatsapp through sem ann approach
url http://www.growingscience.com/ijds/Vol6/ijdns_2022_85.pdf
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