THE EFFECTIVENESS OF COACHING USING SBAR (SITUATION, BACKGROUND, ASSESSMENT, RECOMMENDATION) COMMUNICATION TOOL ON NURSING SHIFT HANDOVERS

Background: The SBAR (situation, background, assessment, recommendation) method assists nurses in communicating information in nursing shift handover. Inaccurate shift handover can have a serious impact on patients due to poor communication. Optimal resource development can be done by coaching as th...

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Main Authors: Vitri Dyah Herawati, Devi Nurmalia, Tri Hartiti, Luky Dwiantoro
Format: Article
Language:English
Published: Belitung Raya Foundation 2018-05-01
Series:Belitung Nursing Journal
Subjects:
Online Access:http://belitungraya.org/BRP/index.php/bnj/article/view/464
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author Vitri Dyah Herawati
Devi Nurmalia
Tri Hartiti
Luky Dwiantoro
author_facet Vitri Dyah Herawati
Devi Nurmalia
Tri Hartiti
Luky Dwiantoro
author_sort Vitri Dyah Herawati
collection DOAJ
description Background: The SBAR (situation, background, assessment, recommendation) method assists nurses in communicating information in nursing shift handover. Inaccurate shift handover can have a serious impact on patients due to poor communication. Optimal resource development can be done by coaching as the best guidance method from manager for directional discussion and guidance activity to learn to solve problem or do better job and build nursing leadership culture in clinical service. Objective: To analyze the effectiveness of coaching method using SBAR communication tool on nursing shift handovers. Methods: This was quasy experimental study with pretest posttest control group design. Fifty-four nurses were selected using consecutive sampling, which 27 assigned in the experiment and control group. An observation checklist was developed by the researchers based on the theory of Lardner to evaluate the effectiveness of the implementation of coaching using SBAR on nursing shift handover. Independent t-test, Mann-Whitney test and Wilcoxon test were used for data analyses. Results: There was an increase in coaching ability of head nurses in the implementation of SBAR in nursing handover after 2-weeks and 4-weeks of coaching. And there was also a significant improvement of the use of SBAR on nursing shift handover in the experiment group (p <0.05) compared to the control group. Conclusion: coaching using SBAR (situation, background, assessment, recommendation) communication tool was effective on nursing shift handovers. There was a significant increase of the capability of head nurse and nursing shift handover after coaching intervention.
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spelling doaj.art-88300f46361c42ab8d2d52bd3be13b452022-12-21T23:28:32ZengBelitung Raya FoundationBelitung Nursing Journal2477-40732477-40732018-05-0142177185THE EFFECTIVENESS OF COACHING USING SBAR (SITUATION, BACKGROUND, ASSESSMENT, RECOMMENDATION) COMMUNICATION TOOL ON NURSING SHIFT HANDOVERSVitri Dyah Herawati0Devi Nurmalia1Tri Hartiti2Luky Dwiantoro3Mahasiswa Prodi Magister Keperawatan, Fakultas Kedokteran Universitas DiponegoroFakultas Keperawatan, Universitas Muhammadiyah SemarangDepartemen Keperawatan, Fakultas Kedokteran Universitas DiponegoroDepartemen Keperawatan, Fakultas Kedokteran Universitas DiponegoroBackground: The SBAR (situation, background, assessment, recommendation) method assists nurses in communicating information in nursing shift handover. Inaccurate shift handover can have a serious impact on patients due to poor communication. Optimal resource development can be done by coaching as the best guidance method from manager for directional discussion and guidance activity to learn to solve problem or do better job and build nursing leadership culture in clinical service. Objective: To analyze the effectiveness of coaching method using SBAR communication tool on nursing shift handovers. Methods: This was quasy experimental study with pretest posttest control group design. Fifty-four nurses were selected using consecutive sampling, which 27 assigned in the experiment and control group. An observation checklist was developed by the researchers based on the theory of Lardner to evaluate the effectiveness of the implementation of coaching using SBAR on nursing shift handover. Independent t-test, Mann-Whitney test and Wilcoxon test were used for data analyses. Results: There was an increase in coaching ability of head nurses in the implementation of SBAR in nursing handover after 2-weeks and 4-weeks of coaching. And there was also a significant improvement of the use of SBAR on nursing shift handover in the experiment group (p <0.05) compared to the control group. Conclusion: coaching using SBAR (situation, background, assessment, recommendation) communication tool was effective on nursing shift handovers. There was a significant increase of the capability of head nurse and nursing shift handover after coaching intervention.http://belitungraya.org/BRP/index.php/bnj/article/view/464coachingSBARhandovernursing
spellingShingle Vitri Dyah Herawati
Devi Nurmalia
Tri Hartiti
Luky Dwiantoro
THE EFFECTIVENESS OF COACHING USING SBAR (SITUATION, BACKGROUND, ASSESSMENT, RECOMMENDATION) COMMUNICATION TOOL ON NURSING SHIFT HANDOVERS
Belitung Nursing Journal
coaching
SBAR
handover
nursing
title THE EFFECTIVENESS OF COACHING USING SBAR (SITUATION, BACKGROUND, ASSESSMENT, RECOMMENDATION) COMMUNICATION TOOL ON NURSING SHIFT HANDOVERS
title_full THE EFFECTIVENESS OF COACHING USING SBAR (SITUATION, BACKGROUND, ASSESSMENT, RECOMMENDATION) COMMUNICATION TOOL ON NURSING SHIFT HANDOVERS
title_fullStr THE EFFECTIVENESS OF COACHING USING SBAR (SITUATION, BACKGROUND, ASSESSMENT, RECOMMENDATION) COMMUNICATION TOOL ON NURSING SHIFT HANDOVERS
title_full_unstemmed THE EFFECTIVENESS OF COACHING USING SBAR (SITUATION, BACKGROUND, ASSESSMENT, RECOMMENDATION) COMMUNICATION TOOL ON NURSING SHIFT HANDOVERS
title_short THE EFFECTIVENESS OF COACHING USING SBAR (SITUATION, BACKGROUND, ASSESSMENT, RECOMMENDATION) COMMUNICATION TOOL ON NURSING SHIFT HANDOVERS
title_sort effectiveness of coaching using sbar situation background assessment recommendation communication tool on nursing shift handovers
topic coaching
SBAR
handover
nursing
url http://belitungraya.org/BRP/index.php/bnj/article/view/464
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