Sense and sensibility: consumers and technological brand experience

In the brand management field, studies on brand experiences that consider cognitive and behavioural dimensions have sought to examine consumers’ relationships with brands. The current research analysed consumer brand experiences to determine whether technological brand consumption is different f...

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Main Authors: Liana Holanda Nepomuceno Nobre, Álvaro Fabiano Pereira de Macêdo, Simone Gurgel de Brito, Valdemar Siqueira Filho
Format: Article
Language:English
Published: University of the Algarve - ESGHT - CIEO 2018-10-01
Series:Tourism & Management Studies
Subjects:
Online Access:https://tmstudies.net/index.php/ectms/article/view/1044/pdf_115
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author Liana Holanda Nepomuceno Nobre
Álvaro Fabiano Pereira de Macêdo
Simone Gurgel de Brito
Valdemar Siqueira Filho
author_facet Liana Holanda Nepomuceno Nobre
Álvaro Fabiano Pereira de Macêdo
Simone Gurgel de Brito
Valdemar Siqueira Filho
author_sort Liana Holanda Nepomuceno Nobre
collection DOAJ
description In the brand management field, studies on brand experiences that consider cognitive and behavioural dimensions have sought to examine consumers’ relationships with brands. The current research analysed consumer brand experiences to determine whether technological brand consumption is different from non-technological brand consumption. Quantitative analysis of the data was conducted using confirmatory factor analysis and analysis of variance. Four dimensions of brand experiences were tested: sensorial, affective, behavioural and intellectual. The 10 selected brands included technological and nontechnological ones. The study population was 230 university business students attending a Brazilian university. The results indicate that consumers perceive a difference between their experiences with technological and non-technological brands. Distinctions are primarily based on brands’ performance in terms of sensorial, emotional and intellectual dimensions. The latter cover cognitive capacity, creativity and problem-solving performance, which are stronger in experiences with technological brands.
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spelling doaj.art-8836f799783a4e03b488217cfdbaa9642022-12-21T23:31:08ZengUniversity of the Algarve - ESGHT - CIEOTourism & Management Studies2182-84662018-10-01144647110.18089/tms.2018.14406Sense and sensibility: consumers and technological brand experienceLiana Holanda Nepomuceno Nobre0Álvaro Fabiano Pereira de Macêdo1Simone Gurgel de Brito2Valdemar Siqueira Filho3Universidade Federal Rural do Semi-Arido (UFERSA), BrazilUniversidade Federal Rural do Semi-Arido (UFERSA), BrazilUniversidade Estadual do Rio Grande do Norte (UERN), BrazilUniversidade Federal Rural do Semi-Arido (UFERSA), BrazilIn the brand management field, studies on brand experiences that consider cognitive and behavioural dimensions have sought to examine consumers’ relationships with brands. The current research analysed consumer brand experiences to determine whether technological brand consumption is different from non-technological brand consumption. Quantitative analysis of the data was conducted using confirmatory factor analysis and analysis of variance. Four dimensions of brand experiences were tested: sensorial, affective, behavioural and intellectual. The 10 selected brands included technological and nontechnological ones. The study population was 230 university business students attending a Brazilian university. The results indicate that consumers perceive a difference between their experiences with technological and non-technological brands. Distinctions are primarily based on brands’ performance in terms of sensorial, emotional and intellectual dimensions. The latter cover cognitive capacity, creativity and problem-solving performance, which are stronger in experiences with technological brands.https://tmstudies.net/index.php/ectms/article/view/1044/pdf_115brand experiencetechnological brandsconsumer behaviour
spellingShingle Liana Holanda Nepomuceno Nobre
Álvaro Fabiano Pereira de Macêdo
Simone Gurgel de Brito
Valdemar Siqueira Filho
Sense and sensibility: consumers and technological brand experience
Tourism & Management Studies
brand experience
technological brands
consumer behaviour
title Sense and sensibility: consumers and technological brand experience
title_full Sense and sensibility: consumers and technological brand experience
title_fullStr Sense and sensibility: consumers and technological brand experience
title_full_unstemmed Sense and sensibility: consumers and technological brand experience
title_short Sense and sensibility: consumers and technological brand experience
title_sort sense and sensibility consumers and technological brand experience
topic brand experience
technological brands
consumer behaviour
url https://tmstudies.net/index.php/ectms/article/view/1044/pdf_115
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