Emergency Animal Boarding: A Social Return on Investment

Companion animals play a central role in many families and are especially valued by those who are socially isolated. Crisis situations such as acute hospitalizations, homelessness, and natural disasters can make it difficult to preserve the human–animal bond and can result in animals being surrender...

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Main Authors: Gemma C. Ma, Jioji Ravulo, Ursula McGeown
Format: Article
Language:English
Published: MDPI AG 2023-07-01
Series:Animals
Subjects:
Online Access:https://www.mdpi.com/2076-2615/13/14/2264
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author Gemma C. Ma
Jioji Ravulo
Ursula McGeown
author_facet Gemma C. Ma
Jioji Ravulo
Ursula McGeown
author_sort Gemma C. Ma
collection DOAJ
description Companion animals play a central role in many families and are especially valued by those who are socially isolated. Crisis situations such as acute hospitalizations, homelessness, and natural disasters can make it difficult to preserve the human–animal bond and can result in animals being surrendered or euthanized. Social support programs like the RSPCA NSW Emergency Boarding and Homelessness program support people experiencing crisis situations with emergency pet boarding, access to veterinary treatment and individualized case management. This study aimed to estimate the social return on investment (SROI) for this program using the standard SROI methodology. In-depth interviews were conducted with 13 program stakeholders and questionnaire responses were received from 29 program clients. Outcomes were quantified for four stakeholder groups: program clients, client’s animals, RSPCA Inspectors, animal pounds, and shelters. Clients and their animals experienced the bulk of the benefit from the program, estimated to have a combined value of over AUD 5 million for the 2020–2021 financial year. The estimated social return on investment was AUD 8.21 for each AUD 1 invested. The study demonstrates that keeping people together with their companion animals or ensuring they are reunited as soon as possible can reduce stressors and improve outcomes for people and animals.
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spelling doaj.art-884a3d3c119745ac885bc0b51a7f8eb82023-11-18T17:59:51ZengMDPI AGAnimals2076-26152023-07-011314226410.3390/ani13142264Emergency Animal Boarding: A Social Return on InvestmentGemma C. Ma0Jioji Ravulo1Ursula McGeown2Royal Society for the Prevention of Cruelty to Animals New South Wales, Yagoona, NSW 2199, AustraliaSydney School of Education and Social Work, The University of Sydney, Camperdown, NSW 2006, AustraliaRoyal Society for the Prevention of Cruelty to Animals New South Wales, Yagoona, NSW 2199, AustraliaCompanion animals play a central role in many families and are especially valued by those who are socially isolated. Crisis situations such as acute hospitalizations, homelessness, and natural disasters can make it difficult to preserve the human–animal bond and can result in animals being surrendered or euthanized. Social support programs like the RSPCA NSW Emergency Boarding and Homelessness program support people experiencing crisis situations with emergency pet boarding, access to veterinary treatment and individualized case management. This study aimed to estimate the social return on investment (SROI) for this program using the standard SROI methodology. In-depth interviews were conducted with 13 program stakeholders and questionnaire responses were received from 29 program clients. Outcomes were quantified for four stakeholder groups: program clients, client’s animals, RSPCA Inspectors, animal pounds, and shelters. Clients and their animals experienced the bulk of the benefit from the program, estimated to have a combined value of over AUD 5 million for the 2020–2021 financial year. The estimated social return on investment was AUD 8.21 for each AUD 1 invested. The study demonstrates that keeping people together with their companion animals or ensuring they are reunited as soon as possible can reduce stressors and improve outcomes for people and animals.https://www.mdpi.com/2076-2615/13/14/2264companion animaldogcathuman–animal bondsocial return on investmentanimal shelter
spellingShingle Gemma C. Ma
Jioji Ravulo
Ursula McGeown
Emergency Animal Boarding: A Social Return on Investment
Animals
companion animal
dog
cat
human–animal bond
social return on investment
animal shelter
title Emergency Animal Boarding: A Social Return on Investment
title_full Emergency Animal Boarding: A Social Return on Investment
title_fullStr Emergency Animal Boarding: A Social Return on Investment
title_full_unstemmed Emergency Animal Boarding: A Social Return on Investment
title_short Emergency Animal Boarding: A Social Return on Investment
title_sort emergency animal boarding a social return on investment
topic companion animal
dog
cat
human–animal bond
social return on investment
animal shelter
url https://www.mdpi.com/2076-2615/13/14/2264
work_keys_str_mv AT gemmacma emergencyanimalboardingasocialreturnoninvestment
AT jiojiravulo emergencyanimalboardingasocialreturnoninvestment
AT ursulamcgeown emergencyanimalboardingasocialreturnoninvestment