Nonparametric decision tree: The impact of ISO 9000 on certified and non certified companies

Purpose: This empirical study analyzes a questionnaire answered by a sample of ISO 9000 certified companies and a control sample of companies which have not been certified, using a multivariate predictive model. With this approach, we assess which quality practices are associated to the likelihood o...

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Bibliographic Details
Main Authors: José António Figueiredo Almaça, Joaquín Texeira Quirós, Maria do Rosário Fernandes Justino
Format: Article
Language:Catalan
Published: OmniaScience 2013-07-01
Series:Intangible Capital
Subjects:
Online Access:http://www.intangiblecapital.org/index.php/ic/article/view/303

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