Design and Validation of a Framework for the Creation of User Experience Questionnaires

Existing user experience questionnaires have a fixed number of scales. Each of these scales measures a distinct aspect of user experience. These questionnaires can be used with little effort and provide a number of useful support materials that make the application of such a questionnaire quite easy...

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Main Authors: Martin Schrepp, Jörg Thomaschewski
Format: Article
Language:English
Published: Universidad Internacional de La Rioja (UNIR) 2019-12-01
Series:International Journal of Interactive Multimedia and Artificial Intelligence
Subjects:
Online Access:http://www.ijimai.org/journal/node/3211
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author Martin Schrepp
Jörg Thomaschewski
author_facet Martin Schrepp
Jörg Thomaschewski
author_sort Martin Schrepp
collection DOAJ
description Existing user experience questionnaires have a fixed number of scales. Each of these scales measures a distinct aspect of user experience. These questionnaires can be used with little effort and provide a number of useful support materials that make the application of such a questionnaire quite easy. However, in practical evaluation scenarios it can happen that none of the existing questionnaires contains all scales necessary to answer the research question. It is of course possible to combine several UX questionnaires in such cases, but due to the variations of item formats this is also not an optimal solution. In this paper, we describe the development and first validation studies of a modular framework that allows the creation of user experience questionnaires that fit perfectly to a given research question. The framework contains several scales that measure different UX aspects. These scales can be combined to cover the relevant research questions.
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spelling doaj.art-88b600d8a4b042d39c8c0bf682e3ade12022-12-21T17:18:02ZengUniversidad Internacional de La Rioja (UNIR)International Journal of Interactive Multimedia and Artificial Intelligence1989-16601989-16602019-12-0157889510.9781/ijimai.2019.06.006ijimai.2019.06.006Design and Validation of a Framework for the Creation of User Experience QuestionnairesMartin SchreppJörg ThomaschewskiExisting user experience questionnaires have a fixed number of scales. Each of these scales measures a distinct aspect of user experience. These questionnaires can be used with little effort and provide a number of useful support materials that make the application of such a questionnaire quite easy. However, in practical evaluation scenarios it can happen that none of the existing questionnaires contains all scales necessary to answer the research question. It is of course possible to combine several UX questionnaires in such cases, but due to the variations of item formats this is also not an optimal solution. In this paper, we describe the development and first validation studies of a modular framework that allows the creation of user experience questionnaires that fit perfectly to a given research question. The framework contains several scales that measure different UX aspects. These scales can be combined to cover the relevant research questions.http://www.ijimai.org/journal/node/3211evaluationquestionnaireuser experience
spellingShingle Martin Schrepp
Jörg Thomaschewski
Design and Validation of a Framework for the Creation of User Experience Questionnaires
International Journal of Interactive Multimedia and Artificial Intelligence
evaluation
questionnaire
user experience
title Design and Validation of a Framework for the Creation of User Experience Questionnaires
title_full Design and Validation of a Framework for the Creation of User Experience Questionnaires
title_fullStr Design and Validation of a Framework for the Creation of User Experience Questionnaires
title_full_unstemmed Design and Validation of a Framework for the Creation of User Experience Questionnaires
title_short Design and Validation of a Framework for the Creation of User Experience Questionnaires
title_sort design and validation of a framework for the creation of user experience questionnaires
topic evaluation
questionnaire
user experience
url http://www.ijimai.org/journal/node/3211
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AT jorgthomaschewski designandvalidationofaframeworkforthecreationofuserexperiencequestionnaires