Evaluation of Patients Admissing Emergency Care Services from the Point of View of Family Medicine

INTRODUCTION: Inappropriate use of Emergency Department (ED) for non-urgent complaints compromises the functioning of ED and has been increasing day by day. In this study we examined the annual data of the patients who admitted to the Emergency Department in order to determine the ratio of appropria...

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Main Authors: Burcu Kayhan Tetik, Bora Tetik, Aytaç karaoğlan, Cem alpağan, Burak Mete, Nur Paksoy
Format: Article
Language:English
Published: Ankara Yildirim Beyazit University 2020-06-01
Series:Ankara Medical Journal
Subjects:
Online Access:https://jag.journalagent.com/z4/download_fulltext.asp?pdir=amj&un=AMJ-61214
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author Burcu Kayhan Tetik
Bora Tetik
Aytaç karaoğlan
Cem alpağan
Burak Mete
Nur Paksoy
author_facet Burcu Kayhan Tetik
Bora Tetik
Aytaç karaoğlan
Cem alpağan
Burak Mete
Nur Paksoy
author_sort Burcu Kayhan Tetik
collection DOAJ
description INTRODUCTION: Inappropriate use of Emergency Department (ED) for non-urgent complaints compromises the functioning of ED and has been increasing day by day. In this study we examined the annual data of the patients who admitted to the Emergency Department in order to determine the ratio of appropriate usage according to the definitive diagnoses of the patients and to help forward new policies regarding this issue. METHODS: Files of patients, who admitted to our ED between January 1 and to December 31 2017, were examined. Data were evaluated by SPSS software version 22 and the analyses were performed by using Chi-square test. A value of p <0.05 was accepted to be statistically significant. RESULTS: We found that 72.20% (n: 42785\59282) of the people who admitted to the ED during one year had admitted for complaints that should be addressed in the primary healthcare centers or specialist policlinics and only 19.2% (n: 11359\59282) of the ED visits were appropriate. We also found that the most frequent reasons for ED visits were respiratory system symptoms and pain. DISCUSSION AND CONCLUSION: We found that the vast majority of the patients who admitted to the emergency department were not actually urgent. We suggest that measures such as effectuation of the referral system for effective use of the family medicine system, use of triage in emergency departments, and extra fees for using the emergency department inappropriately can be implemented to reduce the workload in emergency services.
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spelling doaj.art-88dae45fc58f434ab6942d244b193cde2023-02-15T16:08:57ZengAnkara Yildirim Beyazit UniversityAnkara Medical Journal2148-45702020-06-0120228128910.5505/amj.2020.61214AMJ-61214Evaluation of Patients Admissing Emergency Care Services from the Point of View of Family MedicineBurcu Kayhan Tetik0Bora Tetik1Aytaç karaoğlan2Cem alpağan3Burak Mete4Nur Paksoy5Inonu University Medical Faculty, Department Of Family Medicine, Malatya, TurkeyInonu University Medical Faculty, Department Of Neurosurgery, Malatya, TurkeyInonu University Medical Faculty, Malatya, TurkeyMalatya Research And Training Hospital Department Of Emergency, Malatya, TurkeyCukurova University Medical Facullty, Department Of Public Health, Adana, TurkeyYeşilyurt Community Health Center, Malatya, TurkeyINTRODUCTION: Inappropriate use of Emergency Department (ED) for non-urgent complaints compromises the functioning of ED and has been increasing day by day. In this study we examined the annual data of the patients who admitted to the Emergency Department in order to determine the ratio of appropriate usage according to the definitive diagnoses of the patients and to help forward new policies regarding this issue. METHODS: Files of patients, who admitted to our ED between January 1 and to December 31 2017, were examined. Data were evaluated by SPSS software version 22 and the analyses were performed by using Chi-square test. A value of p <0.05 was accepted to be statistically significant. RESULTS: We found that 72.20% (n: 42785\59282) of the people who admitted to the ED during one year had admitted for complaints that should be addressed in the primary healthcare centers or specialist policlinics and only 19.2% (n: 11359\59282) of the ED visits were appropriate. We also found that the most frequent reasons for ED visits were respiratory system symptoms and pain. DISCUSSION AND CONCLUSION: We found that the vast majority of the patients who admitted to the emergency department were not actually urgent. We suggest that measures such as effectuation of the referral system for effective use of the family medicine system, use of triage in emergency departments, and extra fees for using the emergency department inappropriately can be implemented to reduce the workload in emergency services.https://jag.journalagent.com/z4/download_fulltext.asp?pdir=amj&un=AMJ-61214emergency departmentprimary caregate keeping
spellingShingle Burcu Kayhan Tetik
Bora Tetik
Aytaç karaoğlan
Cem alpağan
Burak Mete
Nur Paksoy
Evaluation of Patients Admissing Emergency Care Services from the Point of View of Family Medicine
Ankara Medical Journal
emergency department
primary care
gate keeping
title Evaluation of Patients Admissing Emergency Care Services from the Point of View of Family Medicine
title_full Evaluation of Patients Admissing Emergency Care Services from the Point of View of Family Medicine
title_fullStr Evaluation of Patients Admissing Emergency Care Services from the Point of View of Family Medicine
title_full_unstemmed Evaluation of Patients Admissing Emergency Care Services from the Point of View of Family Medicine
title_short Evaluation of Patients Admissing Emergency Care Services from the Point of View of Family Medicine
title_sort evaluation of patients admissing emergency care services from the point of view of family medicine
topic emergency department
primary care
gate keeping
url https://jag.journalagent.com/z4/download_fulltext.asp?pdir=amj&un=AMJ-61214
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