An exploratory investigation of visitor spending at an urban tourist attraction.

The National Zoological Gardens is the largest and only nationally managed zoological garden (zoo) in South Africa. Situated in the Pretoria city centre, the zoo has considerable importance for the community and the region. In order to manage the sustainability of the National Zoological Gardens an...

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Main Authors: Uwe P. Hermann, Liezel Du Plessis, Ndivhuwo N. Tshipala
Format: Article
Language:English
Published: AfricaJournals 2017-08-01
Series:African Journal of Hospitality, Tourism and Leisure
Subjects:
Online Access:https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_17_vol_6__4__2017_correct_article.pdf
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author Uwe P. Hermann
Liezel Du Plessis
Ndivhuwo N. Tshipala
author_facet Uwe P. Hermann
Liezel Du Plessis
Ndivhuwo N. Tshipala
author_sort Uwe P. Hermann
collection DOAJ
description The National Zoological Gardens is the largest and only nationally managed zoological garden (zoo) in South Africa. Situated in the Pretoria city centre, the zoo has considerable importance for the community and the region. In order to manage the sustainability of the National Zoological Gardens and ensure its future success, it is vital to understand the determinants of visitors’ spending. Tourism has been characterised as an economic driver of the 21st century due to the multiplier effect of tourist spending and linkages to other industries. Therefore, the purpose of this research was to analyse visitor spending at the National Zoological Gardens. Quantitative research was conducted by means of a self-administrated questionnaire, and a total of 443 (n) questionnaires were obtained during the research period. Analysis of Variance comparisons were used with Tukey’s multiple comparisons and t-tests to determine the relationships between demographic variables and spending patterns. Findings will assist the management of the National Zoological Gardens in planning and sustainability, creating additional means of increased spending within the zoo.
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spelling doaj.art-88ed7e6f1a2948c3bab75fca679708a22022-12-22T03:16:43ZengAfricaJournalsAfrican Journal of Hospitality, Tourism and Leisure2223-814X2017-08-0164An exploratory investigation of visitor spending at an urban tourist attraction.Uwe P. Hermann0Liezel Du Plessis1Ndivhuwo N. Tshipala2Centre for Sustainable Tourism, Department of Tourism Management Tshwane University of TechnologyCentre for Sustainable Tourism, Department of Tourism Management Tshwane University of TechnologyCentre for Sustainable Tourism, Department of Tourism Management Tshwane University of TechnologyThe National Zoological Gardens is the largest and only nationally managed zoological garden (zoo) in South Africa. Situated in the Pretoria city centre, the zoo has considerable importance for the community and the region. In order to manage the sustainability of the National Zoological Gardens and ensure its future success, it is vital to understand the determinants of visitors’ spending. Tourism has been characterised as an economic driver of the 21st century due to the multiplier effect of tourist spending and linkages to other industries. Therefore, the purpose of this research was to analyse visitor spending at the National Zoological Gardens. Quantitative research was conducted by means of a self-administrated questionnaire, and a total of 443 (n) questionnaires were obtained during the research period. Analysis of Variance comparisons were used with Tukey’s multiple comparisons and t-tests to determine the relationships between demographic variables and spending patterns. Findings will assist the management of the National Zoological Gardens in planning and sustainability, creating additional means of increased spending within the zoo.https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_17_vol_6__4__2017_correct_article.pdfUrban tourismVisitor spendingZoological gardensvisitor profilingANOVA
spellingShingle Uwe P. Hermann
Liezel Du Plessis
Ndivhuwo N. Tshipala
An exploratory investigation of visitor spending at an urban tourist attraction.
African Journal of Hospitality, Tourism and Leisure
Urban tourism
Visitor spending
Zoological gardens
visitor profiling
ANOVA
title An exploratory investigation of visitor spending at an urban tourist attraction.
title_full An exploratory investigation of visitor spending at an urban tourist attraction.
title_fullStr An exploratory investigation of visitor spending at an urban tourist attraction.
title_full_unstemmed An exploratory investigation of visitor spending at an urban tourist attraction.
title_short An exploratory investigation of visitor spending at an urban tourist attraction.
title_sort exploratory investigation of visitor spending at an urban tourist attraction
topic Urban tourism
Visitor spending
Zoological gardens
visitor profiling
ANOVA
url https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_17_vol_6__4__2017_correct_article.pdf
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