Cross-cultural adaptation of the Four Habits Coding Scheme (4HCS) for teaching and assessing patient-centered communication skills in Brazil

Abstract: Brazilian educational guidelines reinforce patient-centered care communication skills as an important competence for medical students. The Four Habits Coding Scheme (4HCS) is an instrument used for teaching and assessing clinicians’ communication skills in a person-centered care approach....

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Main Authors: Renata Rodrigues Catani, Emiliana dos Santos Valadares, Julianni Bernardelli Lacombe, Tânia Maria da Silva Mendonça, Carlos Henrique Martins da Silva, Helena Borges Martins da Silva Paro
Format: Article
Language:English
Published: Escola Nacional de Saúde Pública, Fundação Oswaldo Cruz 2018-11-01
Series:Cadernos de Saúde Pública
Subjects:
Online Access:http://www.scielosp.org/scielo.php?script=sci_arttext&pid=S0102-311X2018001104002&lng=en&tlng=en
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author Renata Rodrigues Catani
Emiliana dos Santos Valadares
Julianni Bernardelli Lacombe
Tânia Maria da Silva Mendonça
Carlos Henrique Martins da Silva
Helena Borges Martins da Silva Paro
author_facet Renata Rodrigues Catani
Emiliana dos Santos Valadares
Julianni Bernardelli Lacombe
Tânia Maria da Silva Mendonça
Carlos Henrique Martins da Silva
Helena Borges Martins da Silva Paro
author_sort Renata Rodrigues Catani
collection DOAJ
description Abstract: Brazilian educational guidelines reinforce patient-centered care communication skills as an important competence for medical students. The Four Habits Coding Scheme (4HCS) is an instrument used for teaching and assessing clinicians’ communication skills in a person-centered care approach. We aimed to translate and culturally adapt the 4HCS into Brazilian Portuguese. The translation process was accomplished in seven stages: initial translation, reconciliation, back translation, review by the author, independent review, consensus version through Delphi technique, review by a language coordinator, and pretest. During pretest, three independent observers assessed four medical consultations, which were performed by medical students and residents, that had been recorded in a real healthcare scenario. Reviewers had difficulty in reaching consensus on expressions referring to understanding the person as a whole, such as “Engage in small talk”, “Expansion of concerns”, “Elicit full agenda”, “Use patient’s frame of reference”, and “Explore plan acceptability”. They also had difficulty in reaching consensus on the translation of the word “clinician”, which was first translated as “physician”. Historical and cultural issues in the physician-patient relationship may have influenced this result. The Brazilian 4HCS is a culturally, conceptually, semantically and operationally sound instrument. It may represent an important advance for strengthening the person-centered care model in Brazil.
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spelling doaj.art-89006470b8f24503aa746a88fba827662022-12-22T00:47:59ZengEscola Nacional de Saúde Pública, Fundação Oswaldo CruzCadernos de Saúde Pública1678-44642018-11-01341110.1590/0102-311x00013918S0102-311X2018001104002Cross-cultural adaptation of the Four Habits Coding Scheme (4HCS) for teaching and assessing patient-centered communication skills in BrazilRenata Rodrigues CataniEmiliana dos Santos ValadaresJulianni Bernardelli LacombeTânia Maria da Silva MendonçaCarlos Henrique Martins da SilvaHelena Borges Martins da Silva ParoAbstract: Brazilian educational guidelines reinforce patient-centered care communication skills as an important competence for medical students. The Four Habits Coding Scheme (4HCS) is an instrument used for teaching and assessing clinicians’ communication skills in a person-centered care approach. We aimed to translate and culturally adapt the 4HCS into Brazilian Portuguese. The translation process was accomplished in seven stages: initial translation, reconciliation, back translation, review by the author, independent review, consensus version through Delphi technique, review by a language coordinator, and pretest. During pretest, three independent observers assessed four medical consultations, which were performed by medical students and residents, that had been recorded in a real healthcare scenario. Reviewers had difficulty in reaching consensus on expressions referring to understanding the person as a whole, such as “Engage in small talk”, “Expansion of concerns”, “Elicit full agenda”, “Use patient’s frame of reference”, and “Explore plan acceptability”. They also had difficulty in reaching consensus on the translation of the word “clinician”, which was first translated as “physician”. Historical and cultural issues in the physician-patient relationship may have influenced this result. The Brazilian 4HCS is a culturally, conceptually, semantically and operationally sound instrument. It may represent an important advance for strengthening the person-centered care model in Brazil.http://www.scielosp.org/scielo.php?script=sci_arttext&pid=S0102-311X2018001104002&lng=en&tlng=enPatient-centered CareHealth CommunicationMedical EducationEducational MeasurementCross-cultural Comparison
spellingShingle Renata Rodrigues Catani
Emiliana dos Santos Valadares
Julianni Bernardelli Lacombe
Tânia Maria da Silva Mendonça
Carlos Henrique Martins da Silva
Helena Borges Martins da Silva Paro
Cross-cultural adaptation of the Four Habits Coding Scheme (4HCS) for teaching and assessing patient-centered communication skills in Brazil
Cadernos de Saúde Pública
Patient-centered Care
Health Communication
Medical Education
Educational Measurement
Cross-cultural Comparison
title Cross-cultural adaptation of the Four Habits Coding Scheme (4HCS) for teaching and assessing patient-centered communication skills in Brazil
title_full Cross-cultural adaptation of the Four Habits Coding Scheme (4HCS) for teaching and assessing patient-centered communication skills in Brazil
title_fullStr Cross-cultural adaptation of the Four Habits Coding Scheme (4HCS) for teaching and assessing patient-centered communication skills in Brazil
title_full_unstemmed Cross-cultural adaptation of the Four Habits Coding Scheme (4HCS) for teaching and assessing patient-centered communication skills in Brazil
title_short Cross-cultural adaptation of the Four Habits Coding Scheme (4HCS) for teaching and assessing patient-centered communication skills in Brazil
title_sort cross cultural adaptation of the four habits coding scheme 4hcs for teaching and assessing patient centered communication skills in brazil
topic Patient-centered Care
Health Communication
Medical Education
Educational Measurement
Cross-cultural Comparison
url http://www.scielosp.org/scielo.php?script=sci_arttext&pid=S0102-311X2018001104002&lng=en&tlng=en
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