Evaluating Collaborative and Autonomous Agents in Data-Stream-Supported Coordination of Mobile Crowdsourcing

Mobile crowdsourcing refers to systems where the completion of tasks necessarily requires physical movement of crowdworkers in an on-demand workforce. Evidence suggests that in such systems, tasks often get assigned to crowdworkers who struggle to complete those tasks successfully, resulting in high...

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Main Authors: Ralf Bruns, Jeremias Dötterl, Jürgen Dunkel, Sascha Ossowski
Format: Article
Language:English
Published: MDPI AG 2023-01-01
Series:Sensors
Subjects:
Online Access:https://www.mdpi.com/1424-8220/23/2/614
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author Ralf Bruns
Jeremias Dötterl
Jürgen Dunkel
Sascha Ossowski
author_facet Ralf Bruns
Jeremias Dötterl
Jürgen Dunkel
Sascha Ossowski
author_sort Ralf Bruns
collection DOAJ
description Mobile crowdsourcing refers to systems where the completion of tasks necessarily requires physical movement of crowdworkers in an on-demand workforce. Evidence suggests that in such systems, tasks often get assigned to crowdworkers who struggle to complete those tasks successfully, resulting in high failure rates and low service quality. A promising solution to ensure higher quality of service is to continuously adapt the assignment and respond to failure-causing events by transferring tasks to better-suited workers who use different routes or vehicles. However, implementing task transfers in mobile crowdsourcing is difficult because workers are autonomous and may reject transfer requests. Moreover, task outcomes are uncertain and need to be predicted. In this paper, we propose different mechanisms to achieve outcome prediction and task coordination in mobile crowdsourcing. First, we analyze different data stream learning approaches for the prediction of task outcomes. Second, based on the suggested prediction model, we propose and evaluate two different approaches for task coordination with different degrees of autonomy: an opportunistic approach for crowdshipping with collaborative, but non-autonomous workers, and a market-based model with autonomous workers for crowdsensing.
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spelling doaj.art-893994568b9b48c6a17182dcab45d07a2023-12-01T00:24:39ZengMDPI AGSensors1424-82202023-01-0123261410.3390/s23020614Evaluating Collaborative and Autonomous Agents in Data-Stream-Supported Coordination of Mobile CrowdsourcingRalf Bruns0Jeremias Dötterl1Jürgen Dunkel2Sascha Ossowski3Computer Science Department, Hannover University of Applied Sciences and Arts, 30459 Hannover, GermanyComputer Science Department, Hannover University of Applied Sciences and Arts, 30459 Hannover, GermanyComputer Science Department, Hannover University of Applied Sciences and Arts, 30459 Hannover, GermanyCETINIA, University Rey Juan Carlos, Móstoles, 28933 Madrid, SpainMobile crowdsourcing refers to systems where the completion of tasks necessarily requires physical movement of crowdworkers in an on-demand workforce. Evidence suggests that in such systems, tasks often get assigned to crowdworkers who struggle to complete those tasks successfully, resulting in high failure rates and low service quality. A promising solution to ensure higher quality of service is to continuously adapt the assignment and respond to failure-causing events by transferring tasks to better-suited workers who use different routes or vehicles. However, implementing task transfers in mobile crowdsourcing is difficult because workers are autonomous and may reject transfer requests. Moreover, task outcomes are uncertain and need to be predicted. In this paper, we propose different mechanisms to achieve outcome prediction and task coordination in mobile crowdsourcing. First, we analyze different data stream learning approaches for the prediction of task outcomes. Second, based on the suggested prediction model, we propose and evaluate two different approaches for task coordination with different degrees of autonomy: an opportunistic approach for crowdshipping with collaborative, but non-autonomous workers, and a market-based model with autonomous workers for crowdsensing.https://www.mdpi.com/1424-8220/23/2/614crowdsourcingdata stream learningmultiagent systemscollaborative coordinationmarket-based coordination
spellingShingle Ralf Bruns
Jeremias Dötterl
Jürgen Dunkel
Sascha Ossowski
Evaluating Collaborative and Autonomous Agents in Data-Stream-Supported Coordination of Mobile Crowdsourcing
Sensors
crowdsourcing
data stream learning
multiagent systems
collaborative coordination
market-based coordination
title Evaluating Collaborative and Autonomous Agents in Data-Stream-Supported Coordination of Mobile Crowdsourcing
title_full Evaluating Collaborative and Autonomous Agents in Data-Stream-Supported Coordination of Mobile Crowdsourcing
title_fullStr Evaluating Collaborative and Autonomous Agents in Data-Stream-Supported Coordination of Mobile Crowdsourcing
title_full_unstemmed Evaluating Collaborative and Autonomous Agents in Data-Stream-Supported Coordination of Mobile Crowdsourcing
title_short Evaluating Collaborative and Autonomous Agents in Data-Stream-Supported Coordination of Mobile Crowdsourcing
title_sort evaluating collaborative and autonomous agents in data stream supported coordination of mobile crowdsourcing
topic crowdsourcing
data stream learning
multiagent systems
collaborative coordination
market-based coordination
url https://www.mdpi.com/1424-8220/23/2/614
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