Mitigating Patient and Consumer Safety Risks When Using Conversational Assistants for Medical Information: Exploratory Mixed Methods Experiment

BackgroundPrior studies have demonstrated the safety risks when patients and consumers use conversational assistants such as Apple’s Siri and Amazon’s Alexa for obtaining medical information. ObjectiveThe aim of this study is to evaluate two approaches to reducing...

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Bibliographic Details
Main Authors: Timothy W Bickmore, Stefán Ólafsson, Teresa K O'Leary
Format: Article
Language:English
Published: JMIR Publications 2021-11-01
Series:Journal of Medical Internet Research
Online Access:https://www.jmir.org/2021/11/e30704