From Big Data to Big Performance – Exploring the Potential of Big Data for Enhancing Public Organizations’ Performance. A Systematic Literature Review

This article examines the possibilities for increasing organizational performance in the public sector using Big Data by conducting a systematic literature review. It includes the results of 36 scientific articles published between January 2012 and July 2019. The results show a ten-dency to explain...

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Bibliographic Details
Main Author: Katharina Guirguis
Format: Article
Language:deu
Published: Ubiquity Press 2020-03-01
Series:Yearbook of Swiss Administrative Sciences
Subjects:
Online Access:https://www.ssas-yearbook.com/articles/140
Description
Summary:This article examines the possibilities for increasing organizational performance in the public sector using Big Data by conducting a systematic literature review. It includes the results of 36 scientific articles published between January 2012 and July 2019. The results show a ten-dency to explain the relationship between big data and organizational performance through the Resource-Based View of the Firm or the Dynamic Capabilities View, arguing that perfor-mance improvement in an organization stems from unique capabilities. In addition, the results show that Big Data performance improvement is influenced by better organizational decision making. Finally, it identifies three dimensions that seem to play a role in this process: the hu-man dimension, the organizational dimension, and the data dimension. From these findings, implications for both practice and theory are derived.
ISSN:2632-9255