Conflict management in dentistry
The problem of convicts arising between a doctor and a patient in a dental clinic is presented. The characteristic of con^ictogenic personalities and con^ictogenic situations, the occurrence of which is possible at a dental appointment, is given. The ways and methods of creating an optimal relations...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | Russian |
| Published: |
LLC "Endo Press"
2020-08-01
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| Series: | Эндодонтия Today |
| Subjects: | |
| Online Access: | https://www.endodont.ru/jour/article/view/889 |
| _version_ | 1797880108474695680 |
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| author | I. A. Belenova A. V. Mitronin O. A. Azarova A. V. Podoprigora O. A. Kudryavtsev |
| author_facet | I. A. Belenova A. V. Mitronin O. A. Azarova A. V. Podoprigora O. A. Kudryavtsev |
| author_sort | I. A. Belenova |
| collection | DOAJ |
| description | The problem of convicts arising between a doctor and a patient in a dental clinic is presented. The characteristic of con^ictogenic personalities and con^ictogenic situations, the occurrence of which is possible at a dental appointment, is given. The ways and methods of creating an optimal relationship between a dentist and a patient are presented, which allows you to conducttreatmentwith maximum ef^ciency and mutual bene^t. Dentists, starting their independent professional activities, should correctly use psychological skills at outpatient appointments: the ability to speak, hear, persuade, establish positive interpersonal contacts with different psychological types of patients, recognize emerging convicts at the initial stage, not get involved in the convict itself, be able to manage the convict and extinguish it using psychological techniques and techniques. Fully meet the expectations of the patient who has applied for help in a medical institution. |
| first_indexed | 2024-04-10T02:58:07Z |
| format | Article |
| id | doaj.art-89f1d8eebbfd49b0a02f58e46316cfd5 |
| institution | Directory Open Access Journal |
| issn | 1683-2981 1726-7242 |
| language | Russian |
| last_indexed | 2024-04-10T02:58:07Z |
| publishDate | 2020-08-01 |
| publisher | LLC "Endo Press" |
| record_format | Article |
| series | Эндодонтия Today |
| spelling | doaj.art-89f1d8eebbfd49b0a02f58e46316cfd52023-03-13T07:39:27ZrusLLC "Endo Press"Эндодонтия Today1683-29811726-72422020-08-01182515510.36377/1683-2981-2020-18-2-51-55862Conflict management in dentistryI. A. Belenova0A. V. Mitronin1O. A. Azarova2A. V. Podoprigora3O. A. Kudryavtsev4Федеральное государственное бюджетное образовательное учреждение высшего образования «Воронежский государственный медицинский университет имени Н.Н. Бурденко» Министерства здравоохранения Российской ФедерацииФедеральное государственное бюджетное образовательное учреждение высшего образования «Московский медико-стоматологический университет имени А.И. Евдокимова» Министерства здравоохранения Российской ФедерацииФедеральное государственное бюджетное образовательное учреждение высшего образования «Воронежский государственный медицинский университет имени Н.Н. Бурденко» Министерства здравоохранения Российской ФедерацииФедеральное государственное бюджетное образовательное учреждение высшего образования «Воронежский государственный медицинский университет имени Н.Н. Бурденко» Министерства здравоохранения Российской ФедерацииФедеральное государственное бюджетное образовательное учреждение высшего образования «Воронежский государственный медицинский университет имени Н.Н. Бурденко» Министерства здравоохранения Российской ФедерацииThe problem of convicts arising between a doctor and a patient in a dental clinic is presented. The characteristic of con^ictogenic personalities and con^ictogenic situations, the occurrence of which is possible at a dental appointment, is given. The ways and methods of creating an optimal relationship between a dentist and a patient are presented, which allows you to conducttreatmentwith maximum ef^ciency and mutual bene^t. Dentists, starting their independent professional activities, should correctly use psychological skills at outpatient appointments: the ability to speak, hear, persuade, establish positive interpersonal contacts with different psychological types of patients, recognize emerging convicts at the initial stage, not get involved in the convict itself, be able to manage the convict and extinguish it using psychological techniques and techniques. Fully meet the expectations of the patient who has applied for help in a medical institution.https://www.endodont.ru/jour/article/view/889конфликтологиямежличностные отношенияконфликтогенная личностьактивное слушаниеэмпатиястратегия поведенияпотребительский терроризм |
| spellingShingle | I. A. Belenova A. V. Mitronin O. A. Azarova A. V. Podoprigora O. A. Kudryavtsev Conflict management in dentistry Эндодонтия Today конфликтология межличностные отношения конфликтогенная личность активное слушание эмпатия стратегия поведения потребительский терроризм |
| title | Conflict management in dentistry |
| title_full | Conflict management in dentistry |
| title_fullStr | Conflict management in dentistry |
| title_full_unstemmed | Conflict management in dentistry |
| title_short | Conflict management in dentistry |
| title_sort | conflict management in dentistry |
| topic | конфликтология межличностные отношения конфликтогенная личность активное слушание эмпатия стратегия поведения потребительский терроризм |
| url | https://www.endodont.ru/jour/article/view/889 |
| work_keys_str_mv | AT iabelenova conflictmanagementindentistry AT avmitronin conflictmanagementindentistry AT oaazarova conflictmanagementindentistry AT avpodoprigora conflictmanagementindentistry AT oakudryavtsev conflictmanagementindentistry |