Outpatient psychiatric service utilization during the Covid-19 pandemic

Abstract Background The conditions related to the Covid-19 pandemic and quarantine have endangered the mental health of people in the community, especially psychiatric patients. This study aims to determine the mental health services usage of outpatient psychiatric patients who attended a public men...

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Main Authors: Fateme Shirzad, Mohsen Shati, Seyede Salehe Mortazavi, Shakiba Gholamzad, Shahrzad Ahmadkaraji, Mahdie Pazhooyan, Narges Saeedi, Rana Hashemi, Saeedeh Shirdel, Mahdieh Salehi
Format: Article
Language:English
Published: SpringerOpen 2022-10-01
Series:Middle East Current Psychiatry
Subjects:
Online Access:https://doi.org/10.1186/s43045-022-00234-9
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author Fateme Shirzad
Mohsen Shati
Seyede Salehe Mortazavi
Shakiba Gholamzad
Shahrzad Ahmadkaraji
Mahdie Pazhooyan
Narges Saeedi
Rana Hashemi
Saeedeh Shirdel
Mahdieh Salehi
author_facet Fateme Shirzad
Mohsen Shati
Seyede Salehe Mortazavi
Shakiba Gholamzad
Shahrzad Ahmadkaraji
Mahdie Pazhooyan
Narges Saeedi
Rana Hashemi
Saeedeh Shirdel
Mahdieh Salehi
author_sort Fateme Shirzad
collection DOAJ
description Abstract Background The conditions related to the Covid-19 pandemic and quarantine have endangered the mental health of people in the community, especially psychiatric patients. This study aims to determine the mental health services usage of outpatient psychiatric patients who attended a public mental health clinic in Tehran, during the quarantine. The study sample consisted of 387 patients with an active record in the mental health clinic. They were selected using systematic random sampling. Data was gathered with the telephone interviews using the researcher-made checklist. The data were then collected and analyzed. Results Participants in this study included 141 male and 264 female patients. One-hundred forty-two patients (36.7%) felt better during this period, and the rest got worse or did not make a difference. Among the patients who felt the need to visit, 144 (47.2%) referred for services, of which 81.7% had visited in person. Among the applicants, 84 (56%) succeeded in receiving the service. A total of 53.5% of patients had used at least one face to face, telephone, or online visit. Among them, women are compared to men (p = 0.002), educated people to low education (p < 0.001), and adults to children and the elderly (p = 0.02), and Tehran residents to foreigners (p = 0.01) used significantly more services. Conclusions Experience with pandemic quarantine conditions has shown that face-to-face use of these services faces significant barriers. In this situation, the expansion of online services can help improve the condition of patients and should be on the agenda of mental health policymakers.
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spelling doaj.art-8a1992c54b26478189a08d244d1e997c2022-12-22T03:38:19ZengSpringerOpenMiddle East Current Psychiatry2090-54162022-10-012911810.1186/s43045-022-00234-9Outpatient psychiatric service utilization during the Covid-19 pandemicFateme Shirzad0Mohsen Shati1Seyede Salehe Mortazavi2Shakiba Gholamzad3Shahrzad Ahmadkaraji4Mahdie Pazhooyan5Narges Saeedi6Rana Hashemi7Saeedeh Shirdel8Mahdieh Salehi9Department of Psychiatry, Spiritual Health Research Center, School of Medicine, Iran University of Medical SciencesMental Health Research Center, Psychosocial Health Research Institute, Iran University of Medical SciencesGeriatric Mental Health Research Center, School of Behavioral Sciences and Mental Health (Tehran Institute of Psychiatry), Iran University of Medical SciencesStudent Research Committee, School of Behavioral Sciences and Mental Health (Tehran Institute of Psychiatry), Iran University of Medical SciencesStudent Research Committee, School of Behavioral Sciences and Mental Health (Tehran Institute of Psychiatry), Iran University of Medical SciencesStudent Research Committee, School of Behavioral Sciences and Mental Health (Tehran Institute of Psychiatry), Iran University of Medical SciencesStudent Research Committee, School of Behavioral Sciences and Mental Health (Tehran Institute of Psychiatry), Iran University of Medical SciencesStudent Research Committee, School of Behavioral Sciences and Mental Health (Tehran Institute of Psychiatry), Iran University of Medical SciencesMental Health Research Center, School of Behavioral Sciences and Mental Health (Tehran Institute of Psychiatry), Iran University of Medical SciencesSchool of Behavioral Science and Mental Health (Tehran Institute of Psychiatry), Iran University of Medical ScienceAbstract Background The conditions related to the Covid-19 pandemic and quarantine have endangered the mental health of people in the community, especially psychiatric patients. This study aims to determine the mental health services usage of outpatient psychiatric patients who attended a public mental health clinic in Tehran, during the quarantine. The study sample consisted of 387 patients with an active record in the mental health clinic. They were selected using systematic random sampling. Data was gathered with the telephone interviews using the researcher-made checklist. The data were then collected and analyzed. Results Participants in this study included 141 male and 264 female patients. One-hundred forty-two patients (36.7%) felt better during this period, and the rest got worse or did not make a difference. Among the patients who felt the need to visit, 144 (47.2%) referred for services, of which 81.7% had visited in person. Among the applicants, 84 (56%) succeeded in receiving the service. A total of 53.5% of patients had used at least one face to face, telephone, or online visit. Among them, women are compared to men (p = 0.002), educated people to low education (p < 0.001), and adults to children and the elderly (p = 0.02), and Tehran residents to foreigners (p = 0.01) used significantly more services. Conclusions Experience with pandemic quarantine conditions has shown that face-to-face use of these services faces significant barriers. In this situation, the expansion of online services can help improve the condition of patients and should be on the agenda of mental health policymakers.https://doi.org/10.1186/s43045-022-00234-9Covid-19Psychiatric outpatientService utilizationMental healthAbbreviationOROdds ratio
spellingShingle Fateme Shirzad
Mohsen Shati
Seyede Salehe Mortazavi
Shakiba Gholamzad
Shahrzad Ahmadkaraji
Mahdie Pazhooyan
Narges Saeedi
Rana Hashemi
Saeedeh Shirdel
Mahdieh Salehi
Outpatient psychiatric service utilization during the Covid-19 pandemic
Middle East Current Psychiatry
Covid-19
Psychiatric outpatient
Service utilization
Mental health
Abbreviation
OROdds ratio
title Outpatient psychiatric service utilization during the Covid-19 pandemic
title_full Outpatient psychiatric service utilization during the Covid-19 pandemic
title_fullStr Outpatient psychiatric service utilization during the Covid-19 pandemic
title_full_unstemmed Outpatient psychiatric service utilization during the Covid-19 pandemic
title_short Outpatient psychiatric service utilization during the Covid-19 pandemic
title_sort outpatient psychiatric service utilization during the covid 19 pandemic
topic Covid-19
Psychiatric outpatient
Service utilization
Mental health
Abbreviation
OROdds ratio
url https://doi.org/10.1186/s43045-022-00234-9
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AT shakibagholamzad outpatientpsychiatricserviceutilizationduringthecovid19pandemic
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