Pengaruh Kualitas Pelayanan Service Terhadap Loyalitas Pelanggan Mobil Terios Melalui Kepuasan Pelanggan

Competition among automotive manufacturers in Indonesia, especially in the four-wheeled sector, is becoming increasingly fierce. This has prompted companies to not only focus on production but also on customer loyalty aspects. This research analyzes the influence of service quality on cus...

Full description

Bibliographic Details
Main Authors: Raihan Rasyid Amir, Sonny Taufan
Format: Article
Language:Indonesian
Published: Politeknik Negeri Bali 2024-03-01
Series:Jurnal Bisnis dan Kewirausahaan
Subjects:
Online Access:https://ojs2.pnb.ac.id/index.php/JBK/article/view/1364/830