Conceptualizing a Gluten-Free Instant Noodle Prototype Using Environmental Sustainability Aspects: A Cross-National Qualitative Study on Thai and Danish Consumers

Gluten-free food products have been developed to satisfy the needs of consumers with celiac disease. However, there has been little research on the product feature development of sustainable gluten-free instant noodles through a qualitative study to explore the customer insights related to environme...

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Main Authors: Amporn Sae-Eaw, Sasichakorn Wongsaichia, Davide Giacalone, Phaninee Naruetharadhol, Chavis Ketkaew
Format: Article
Language:English
Published: MDPI AG 2022-08-01
Series:Foods
Subjects:
Online Access:https://www.mdpi.com/2304-8158/11/16/2437
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author Amporn Sae-Eaw
Sasichakorn Wongsaichia
Davide Giacalone
Phaninee Naruetharadhol
Chavis Ketkaew
author_facet Amporn Sae-Eaw
Sasichakorn Wongsaichia
Davide Giacalone
Phaninee Naruetharadhol
Chavis Ketkaew
author_sort Amporn Sae-Eaw
collection DOAJ
description Gluten-free food products have been developed to satisfy the needs of consumers with celiac disease. However, there has been little research on the product feature development of sustainable gluten-free instant noodles through a qualitative study to explore the customer insights related to environmental attitude and purchase decision. Using a cross-national comparative study between Thai and Danish consumers, this study aims to (1) identify the target customer segments for each country; (2) explore the target customer segments regarding behaviours, desired outcomes, and pain points; and (3) suggest gluten-free instant noodle product prototypes suitable for each country. With a qualitative interview approach, 60 target customers (30 Thai and 30 Danish) were recruited to participate in this research. In addition, a thematic analysis was undertaken to examine their behaviours, desired outcomes, and pain points toward sustainable gluten-free instant noodle products. The findings revealed that convenience-oriented customers were the target segment of gluten-free instant noodle products in Thailand. This segment primarily focused on convenience as the main reason for consuming instant noodles and had common pain points in terms of taste. In contrast, environment-oriented customers were the target customer segment in Denmark. This segment consisted primarily of young women who eat less meat and shared common pain points such as difficulty accessing more sustainable options. Hence, there is a need to educate customers in Thailand (an emerging economy) and increase their awareness regarding environmental sustainability and consumption.
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spelling doaj.art-8b36751985d646d8ba313b995f13d0b62023-11-30T21:23:19ZengMDPI AGFoods2304-81582022-08-011116243710.3390/foods11162437Conceptualizing a Gluten-Free Instant Noodle Prototype Using Environmental Sustainability Aspects: A Cross-National Qualitative Study on Thai and Danish ConsumersAmporn Sae-Eaw0Sasichakorn Wongsaichia1Davide Giacalone2Phaninee Naruetharadhol3Chavis Ketkaew4Faculty of Technology, Khon Kaen University, Khon Kaen 40002, ThailandInternational College, Khon Kaen University, Khon Kaen 40002, ThailandDepartment of Technology and Innovation, University of Southern Denmark, 5230 Odense, DenmarkInternational College, Khon Kaen University, Khon Kaen 40002, ThailandInternational College, Khon Kaen University, Khon Kaen 40002, ThailandGluten-free food products have been developed to satisfy the needs of consumers with celiac disease. However, there has been little research on the product feature development of sustainable gluten-free instant noodles through a qualitative study to explore the customer insights related to environmental attitude and purchase decision. Using a cross-national comparative study between Thai and Danish consumers, this study aims to (1) identify the target customer segments for each country; (2) explore the target customer segments regarding behaviours, desired outcomes, and pain points; and (3) suggest gluten-free instant noodle product prototypes suitable for each country. With a qualitative interview approach, 60 target customers (30 Thai and 30 Danish) were recruited to participate in this research. In addition, a thematic analysis was undertaken to examine their behaviours, desired outcomes, and pain points toward sustainable gluten-free instant noodle products. The findings revealed that convenience-oriented customers were the target segment of gluten-free instant noodle products in Thailand. This segment primarily focused on convenience as the main reason for consuming instant noodles and had common pain points in terms of taste. In contrast, environment-oriented customers were the target customer segment in Denmark. This segment consisted primarily of young women who eat less meat and shared common pain points such as difficulty accessing more sustainable options. Hence, there is a need to educate customers in Thailand (an emerging economy) and increase their awareness regarding environmental sustainability and consumption.https://www.mdpi.com/2304-8158/11/16/2437environmental sustainabilityinstant noodlesgluten-freesustainable foodsustainable consumptionqualitative study
spellingShingle Amporn Sae-Eaw
Sasichakorn Wongsaichia
Davide Giacalone
Phaninee Naruetharadhol
Chavis Ketkaew
Conceptualizing a Gluten-Free Instant Noodle Prototype Using Environmental Sustainability Aspects: A Cross-National Qualitative Study on Thai and Danish Consumers
Foods
environmental sustainability
instant noodles
gluten-free
sustainable food
sustainable consumption
qualitative study
title Conceptualizing a Gluten-Free Instant Noodle Prototype Using Environmental Sustainability Aspects: A Cross-National Qualitative Study on Thai and Danish Consumers
title_full Conceptualizing a Gluten-Free Instant Noodle Prototype Using Environmental Sustainability Aspects: A Cross-National Qualitative Study on Thai and Danish Consumers
title_fullStr Conceptualizing a Gluten-Free Instant Noodle Prototype Using Environmental Sustainability Aspects: A Cross-National Qualitative Study on Thai and Danish Consumers
title_full_unstemmed Conceptualizing a Gluten-Free Instant Noodle Prototype Using Environmental Sustainability Aspects: A Cross-National Qualitative Study on Thai and Danish Consumers
title_short Conceptualizing a Gluten-Free Instant Noodle Prototype Using Environmental Sustainability Aspects: A Cross-National Qualitative Study on Thai and Danish Consumers
title_sort conceptualizing a gluten free instant noodle prototype using environmental sustainability aspects a cross national qualitative study on thai and danish consumers
topic environmental sustainability
instant noodles
gluten-free
sustainable food
sustainable consumption
qualitative study
url https://www.mdpi.com/2304-8158/11/16/2437
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