Psychological, social and technical factors influencing electronic medical records systems adoption by United States physicians: a systematic model

Abstract Background Wide adoption of electronic medical records (EMR) systems in the United States can lead to better-quality medical care at lower cost. Despite the laws and financial subsidies by the United States government for service providers and suppliers, interoperability still lags. An unde...

Full description

Bibliographic Details
Main Authors: Raghid El-Yafouri, Leslie Klieb, Valérie Sabatier
Format: Article
Language:English
Published: BMC 2022-05-01
Series:Health Research Policy and Systems
Subjects:
Online Access:https://doi.org/10.1186/s12961-022-00851-0
_version_ 1811305831412531200
author Raghid El-Yafouri
Leslie Klieb
Valérie Sabatier
author_facet Raghid El-Yafouri
Leslie Klieb
Valérie Sabatier
author_sort Raghid El-Yafouri
collection DOAJ
description Abstract Background Wide adoption of electronic medical records (EMR) systems in the United States can lead to better-quality medical care at lower cost. Despite the laws and financial subsidies by the United States government for service providers and suppliers, interoperability still lags. An understanding of the drivers of EMR adoption for physicians and the role of policy-making can translate into increased adoption and enhanced information sharing between medical care providers. Methods Physicians across the United States were surveyed to gather primary data on their psychological, social and technical perceptions towards EMR systems. This quantitative study builds on the theory of planned behaviour, the technology acceptance model and the diffusion of innovation theory to propose, test and validate an innovation adoption model for the healthcare industry. A total of 382 responses were collected, and data were analysed via linear regression to uncover the effects of 12 variables on the intention to adopt EMR systems. Results Regression model testing uncovered that government policy-making or mandates and other social factors have little or negligible effect on physicians’ intention to adopt an innovation. Rather, physicians are directly driven by their attitudes and ability to control, and indirectly motivated by their knowledge of the innovation, the financial ability to acquire the system, the holistic benefits to their industry and the relative advancement of the system compared to others. Conclusions Identifying physicians’ needs regarding EMR systems and providing programmes that meet them can increase the potential for reaching the goal of nationwide interoperable medical records. Government, healthcare associations and EMR system vendors can benefit from our findings by working towards increasing physicians’ knowledge of the proposed innovation, socializing how medical care providers and the overall industry can benefit from EMR system adoption, and solving for the financial burden of system implementation and sustainment.
first_indexed 2024-04-13T08:33:30Z
format Article
id doaj.art-8b5cf53bfed8455998edcfda409462e7
institution Directory Open Access Journal
issn 1478-4505
language English
last_indexed 2024-04-13T08:33:30Z
publishDate 2022-05-01
publisher BMC
record_format Article
series Health Research Policy and Systems
spelling doaj.art-8b5cf53bfed8455998edcfda409462e72022-12-22T02:54:10ZengBMCHealth Research Policy and Systems1478-45052022-05-0120111210.1186/s12961-022-00851-0Psychological, social and technical factors influencing electronic medical records systems adoption by United States physicians: a systematic modelRaghid El-Yafouri0Leslie Klieb1Valérie Sabatier2Grenoble Ecole de ManagementTenxor IncGrenoble Ecole de ManagementAbstract Background Wide adoption of electronic medical records (EMR) systems in the United States can lead to better-quality medical care at lower cost. Despite the laws and financial subsidies by the United States government for service providers and suppliers, interoperability still lags. An understanding of the drivers of EMR adoption for physicians and the role of policy-making can translate into increased adoption and enhanced information sharing between medical care providers. Methods Physicians across the United States were surveyed to gather primary data on their psychological, social and technical perceptions towards EMR systems. This quantitative study builds on the theory of planned behaviour, the technology acceptance model and the diffusion of innovation theory to propose, test and validate an innovation adoption model for the healthcare industry. A total of 382 responses were collected, and data were analysed via linear regression to uncover the effects of 12 variables on the intention to adopt EMR systems. Results Regression model testing uncovered that government policy-making or mandates and other social factors have little or negligible effect on physicians’ intention to adopt an innovation. Rather, physicians are directly driven by their attitudes and ability to control, and indirectly motivated by their knowledge of the innovation, the financial ability to acquire the system, the holistic benefits to their industry and the relative advancement of the system compared to others. Conclusions Identifying physicians’ needs regarding EMR systems and providing programmes that meet them can increase the potential for reaching the goal of nationwide interoperable medical records. Government, healthcare associations and EMR system vendors can benefit from our findings by working towards increasing physicians’ knowledge of the proposed innovation, socializing how medical care providers and the overall industry can benefit from EMR system adoption, and solving for the financial burden of system implementation and sustainment.https://doi.org/10.1186/s12961-022-00851-0Electronic medical records adoptionElectronic health records adoptionInnovation adoptionTechnology acceptanceIntentions of physiciansInfluence of policy
spellingShingle Raghid El-Yafouri
Leslie Klieb
Valérie Sabatier
Psychological, social and technical factors influencing electronic medical records systems adoption by United States physicians: a systematic model
Health Research Policy and Systems
Electronic medical records adoption
Electronic health records adoption
Innovation adoption
Technology acceptance
Intentions of physicians
Influence of policy
title Psychological, social and technical factors influencing electronic medical records systems adoption by United States physicians: a systematic model
title_full Psychological, social and technical factors influencing electronic medical records systems adoption by United States physicians: a systematic model
title_fullStr Psychological, social and technical factors influencing electronic medical records systems adoption by United States physicians: a systematic model
title_full_unstemmed Psychological, social and technical factors influencing electronic medical records systems adoption by United States physicians: a systematic model
title_short Psychological, social and technical factors influencing electronic medical records systems adoption by United States physicians: a systematic model
title_sort psychological social and technical factors influencing electronic medical records systems adoption by united states physicians a systematic model
topic Electronic medical records adoption
Electronic health records adoption
Innovation adoption
Technology acceptance
Intentions of physicians
Influence of policy
url https://doi.org/10.1186/s12961-022-00851-0
work_keys_str_mv AT raghidelyafouri psychologicalsocialandtechnicalfactorsinfluencingelectronicmedicalrecordssystemsadoptionbyunitedstatesphysiciansasystematicmodel
AT leslieklieb psychologicalsocialandtechnicalfactorsinfluencingelectronicmedicalrecordssystemsadoptionbyunitedstatesphysiciansasystematicmodel
AT valeriesabatier psychologicalsocialandtechnicalfactorsinfluencingelectronicmedicalrecordssystemsadoptionbyunitedstatesphysiciansasystematicmodel